Transmission problem
The worst 2010 Freightliner Sprinter 2500 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags2
- Engine1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags2
- Engine1
Recalls 5
Air bags: frontal: passenger side: inflator module
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267. Note: This recall partially supersedes recall 16V‑379.
Recall number 17V479000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1‑877‑762‑8267. Dodge owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.
Recall number 16V077000 · Recall details
Seat belts
- What is wrong
- Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.
- Risk
- In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
- Remedy
- Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843‑695‑5000.
Recall number 11V210000 · Recall details
Equipment
- What is wrong
- Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
- Risk
- The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.
- Remedy
- Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1‑201‑573‑0600.
Recall number 10V642000 · Recall details
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
- What is wrong
- Sprinter is recalling certain model year 2009 and 2010 vehicles manufactured from november 2009 through march 2010 and sold under the mercedes-benz, freightliner, and dodge brand name. The spring plate which attaches the oil filler neck to the cylinder-head cover may crack.
- Risk
- A crack in the spring plate may result in engine oil leaking into the engine compartment from the oil filler neck, possibly leading to the accumulation of dirt in the engine compartment with subsequent soiling of the road surface which could lead to a vehicle crash.
- Remedy
- Dealers will replace the oil filler neck free of charge. Mercedes-benz USA is handling the mercedes-benz and freightliner sprinter owner notification and remedy for this campaign, and chrysler is handling the dodge sprinter owner notification and remedy for this campaign. The safety recall began on october 4, 2010. Mercedes-benz and freightliner sprinter owners may contact mbusa, llc at 1‑877‑762‑8276, and dodge sprinter owners may contact chrysler at 1‑800‑992‑1997.
Recall number 10V294000 · Recall details
See all 5 recalls for the 2010 Freightliner Sprinter 2500
Defect investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
Technical service bulletins for the 2010 Freightliner Sprinter 2500 115
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint Complaint A:...
- Acoustic Warning or message occurring when a closed sliding door is not recognized
- Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection...
- While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash
- ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint...
- Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm
- OM642 DPF
- Rattling noise from underneath the vehicle
- The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to...
- EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine...
See all 115 bulletins for the 2010 Freightliner Sprinter 2500
What 2010 Freightliner Sprinter 2500 owners say
Most recent owner complaints, unedited.
Our freightliner sprinter 2500 2010 with less than 31k miles has experienced a condition that has caused the mil to illuminate. The issue from the dealer is that both of the nox sensors appear to have failed. From on line threads regarding this vehicle it seems that mb is aware of this issue. The issue appears to be defective circuits within the nox module. Mb made a change to the nox units and modules to correct this issue, yet there appears to be no tsb or recall in place. This repair costs approximately $1700.00 for both nox sensors/modules.
Tl* takata recall. The contact owns a 2010 freightliner sprinter 2500. The contact received notification of the federal safety agency campaign number: 17v479000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lou bachrodt freightliner sales miami, 9900 nw 77th ave, hialeah gardens, fl 33016) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure.
Tl* takata recall. The contact owns a 2010 freightliner sprinter 2500. The contact received notification of the federal safety agency campaign number: 15v354000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not provided.
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Questions about the 2010 Freightliner Sprinter 2500
Is the 2010 Freightliner Sprinter 2500 reliable?
Owners have filed 4 complaints about the 2010 Freightliner Sprinter 2500, 1.3 times a typical Sprinter 2500 model year.
What is the most common problem with the 2010 Freightliner Sprinter 2500?
Airbags, with 2 complaints. Next is engine (1).
How many recalls does the 2010 Freightliner Sprinter 2500 have?
5 recalls, covering air bags, seat belts and equipment.
Was there a recall on the 2010 Freightliner Sprinter 2500 airbags?
Yes, 2 recalls: 17V479000, 16V077000. Check your VIN to see if your car still needs the free repair.
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