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2012 Freightliner Sprinter 2500 problems

The most common problem on the 2012 Freightliner Sprinter 2500 is acceleration and speed control. It has fewer complaints than a typical Sprinter 2500 model year.

Typical yearClose to a typical year
Owner complaints
2
Recalls
2
Service bulletins
112
Worst area
Acceleration

The worst 2012 Freightliner Sprinter 2500 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Acceleration
    1
  • Body
    1
  • Electrical
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Acceleration
    1
  • Body
    1
  • Electrical
    1

Recalls 2

Air bags: frontal: passenger side: inflator moduleReported July 28, 2017 · 17,609 vehicles affected
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267. Note: This recall supersedes recall 17V‑025.

Recall number 17V480000 · Recall details

Air bags: frontal: driver side: inflator moduleReported February 10, 2016 · 136,361 vehicles affected
What is wrong
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1‑877‑762‑8267. Dodge owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.

Recall number 16V077000 · Recall details

See all 2 recalls for the 2012 Freightliner Sprinter 2500

Technical service bulletins for the 2012 Freightliner Sprinter 2500 112

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 112 bulletins for the 2012 Freightliner Sprinter 2500

What 2012 Freightliner Sprinter 2500 owners say

Most recent owner complaints, unedited.

Filed Apr 11, 2017 · PA

I need to know if the recall for the driver side air bag was in effect because this is something very serious. My husband drives this vehicle everyday and I wouldn't want a depolyment of the bag due to a rupture and he would be hurt. How do I find out if it was done? I read about this on a television investigation and it makes me nervous.

Filed Jul 10, 2014 · Acceleration, Body · 22,673 miles · GA

Location of cruise control arm is too close to the steering wheel and turn signal arm. Accidental activation is likely and has occurred during normal operation of the vehicle by either accidental contact of the left hand while steering or while attempting to operate the turn signal. This condition is compounded by the orientation of the cruise control arm, where an up or down manipulation will 'set' or 'resume' the cruise speed, both of which can activate the cruise system. Such manipulation (up or down) is most likely to occur due to the control arm's relative position to the steering wheel and turn signal control arm. This condition is further compounded by the lack of any indication to the driver that the cruise control system is activated. There is also no separate cruise control enable switch for the driver to be aware that the cruise control system may activate. The result of this condition is that the driver may accidentally and unknowingly activate the vehicle's cruise control system, resulting in unexpected vehicle behavior or possible loss of control from unexpected acceleration. Recommend replacement of cruise control arm with a different design to move it away from the steering wheel and turn signal control arm. Alternatively, changing the switch orientation so that up/down manipulation causes the cruise setting to 'cancel', which is a safer unintended action (deactivate) than the current 'set' action (activate).

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Questions about the 2012 Freightliner Sprinter 2500

Is the 2012 Freightliner Sprinter 2500 reliable?

Owners have filed 2 complaints about the 2012 Freightliner Sprinter 2500, fewer than a typical Sprinter 2500 model year.

What is the most common problem with the 2012 Freightliner Sprinter 2500?

Acceleration and speed control, with 1 complaint. Next is body (1).

How many recalls does the 2012 Freightliner Sprinter 2500 have?

2 recalls, covering air bags.

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