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2013 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others recall: inflator module

Daimler Vans USA, LLC reported this safety recall on January 9, 2018. It covers about 17,413 vehicles.

vehicles affected
17,413
reported
Jan 9, 2018
owners notified
Dec 28, 2018
related complaints
22

Air bags: frontal: passenger side: inflator module

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 18V032000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 22 complaints about airbags problems.

2013 Freightliner Sprinter 25002013 Freightliner Sprinter 35002013 Mercedes-Benz Sprinter 25002013 Mercedes-Benz Sprinter 3500

Questions about recall 18V032000

Is there a recall on the 2013 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others inflator module?

Yes. Recall 18V032000, reported on January 9, 2018, covers about 17,413 vehicles.

What is the fix for recall 18V032000?

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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