Tl* takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 18v032000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of stevens creek (4500 stevens creek blvd, san jose, ca 95129, (408) 641-4610) was contacted and confirmed that the parts were available. Once the vehicle was taken to the dealer, the contact was informed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2013 Mercedes-Benz Sprinter 3500 airbags problems
12 complaints (44% of all complaints for this car).
- owner complaints
- 12
- of this car's complaints
- 44%
- crashes
- 0
- recalls
- 3
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mercedes-Benz Sprinter 3500 airbags problems in other years
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267.
Recall number 18V032000 · Recall details
Air bags
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
- Risk
- If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
- Remedy
- DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.
Recall number 17V093000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1‑877‑762‑8267. Dodge owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.
Recall number 16V077000 · Recall details
What 2013 Mercedes-Benz Sprinter 3500 owners say
Most recent owner complaints, unedited.
Tl* takata recall. The contact owns a 2013 mercedes-benz sprinter 3500 (m3db170e). The contact received notification of the federal safety agency campaign number: 18v032000 (air bags). The contact called VIN devers autohaus of sylvania at 419‑885‑5111 (located at 5570 monroe street, driveway 1, sylvania, oh 43560) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 16v077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of westminster (10391 westminster blvd, westminster, co 80020, (303) 410-7800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 18v032000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of paramus (755 route 17, paramus, nj) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
Tl* takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 18v032000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of tampa (4400 n dale mabry hwy, tampa, fl 33614, (813) 579-2138) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
2013 mercedes benz sprinter 3500. Consumer writes in regards to parts being unavailable for repair of safety recall. *ld the consumer stated the parts were not yet available to complete the recall. The manufacturer exceeded a reasonable amount of time completing the recall repair.
Tl* the contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 16v077000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (mercedes-benz of eugene, 2200 martin luther king jr blvd, eugene, or 97401, (541) 687-8888) did not give a specific date for when the part would become available. The dealer stated months ago that the contact would need to wait to receive a second letter. The manufacturer was contacted and could not provide a reasonable date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 16v077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of dothan (2309 ross clark cir, dothan, al) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata airbag" I purchased a 2013 mercedez sprinter 3500 van that had been converted through winnebago industries in forest city ia. When I exported/imported the vehicle into canada, I was unable to register the motorhome, due to the takata air bag recall. The registry of motor vehicle in nova scotia, canada has granted me a temporary permit for 2017 only, I have been unable to receive any sort of time line as to the approximate date that this recall will be repaired. I was told in october of 2016 by mercedes benz USA that they expected the repair would be completed by july/august of 2016. When contacted today they said they have no timeline that they could share indicating when this tacata airbag recall would be completed. Mbusa has known about this recall for approximately 3 years, it appears that they have not communicted to their customers or to the federal safety agency which seems unacceptable.
Tl* takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 16v077000 (air bags) and stated that the remedy and part was not available within a reasonable time frame to schedule the recall repair. The contact was unable to determine when the vehicle would be sold to a buyer. The dealer had not been contacted. The manufacturer was contacted several times and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Questions about the 2013 Mercedes-Benz Sprinter 3500 airbags
Does the 2013 Mercedes-Benz Sprinter 3500 have airbags problems?
Owners have filed 12 complaints about the airbags of the 2013 Mercedes-Benz Sprinter 3500, 44% of all its complaints, more than any other problem.
At what mileage do 2013 Mercedes-Benz Sprinter 3500 airbags problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2013 Mercedes-Benz Sprinter 3500 airbags?
Yes, 3 recalls: 18V032000, 17V093000, 16V077000. Check your VIN to see if your car still needs the free repair.
What year does the Mercedes-Benz Sprinter 3500 have bad airbags?
The Mercedes-Benz Sprinter 3500 model years with the most airbags complaints are 2014 (19 complaints), 2013 (12 complaints) and 2016 (12 complaints).
Other 2013 Mercedes-Benz Sprinter 3500 problems
Acceleration 6Brakes 6Driver assistance 5Electrical 1Engine 1Steering 1Tires 1Wheels 1
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