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2015 Mercedes-Benz Sprinter 3500: adaptive cruise control problems

5 of the 21 complaints about the 2015 Mercedes-Benz Sprinter 3500 describe adaptive cruise control problems.

owner complaints
5
of this car's complaints
24%
typical mileage
32,000
recalls
1
Is there a fix? There is 1 recall and 1 service bulletin for this area of the car. See below

Adaptive cruise control problems by model year

  • 2023
    2
  • 2022
    1
  • 2020
    4
  • 2018
    3
  • 2017
    4
  • 2016
    7
  • 2015
    5
  • 2014
    4
  • 2013
    3
  • 2012
    1

What owners say

Filed Nov 24, 2020 · Acceleration · 22,800 miles · WI

I was driving on the freeway with my cruise control set at 65. The vehicle abruptly started accelerating. Fortunately I had left myself a good distance from the semi in front of me or I would have rammed into the back of it. This was quite unnerving and after braking I received the following error codes: ABS, esp, traction control and cruise control.

Filed Oct 14, 2020 · Acceleration, Brakes · 39,000 miles · FL

In october of 2018 at 28,860 odometer miles, the passenger rear wheel speed sensor failed while driving from atlanta, ga to west palm beach, fl. Causing the eps, ABS, anti_collision and cruise control system to stop functioning with warning messages displayed on the dash. I experienced erratic speeds while manually driving home. On october 3, 2020, at 39,214 odometer miles, the same issue happened again, only this time it was the front passenger wheel speed sensor that failed with all the same warning lights and disabled eps, ABS, anti-collision and cruise control systems being shut down. In both cases the failed sensors were replaced under the mercedes-benz emission warranty. I am very concerned that these failures are common with this model vehicle and I will continue to experience failures of these sensors after the warranty expires. I have replaced two of them so far with less than 40,000 miles on the vehicle and there are still two more original sensors yet to fail.

Filed Oct 11, 2020 · Acceleration, Driver assistance · 47,500 miles · TN

This is a winnebago view 24g on sprinter 3500 chassis. While highway driving, sudden ABS and esp warning light with message to go to workshop. Cruise control stops working. Loss of power and shifting ability is intermittent. Was able to drive (without cruise control and with warning lights on) for 100+ miles to shop. When loss of power occured, I would pull off the road and turn off engine, and this would typically resolve the problem for awhile sprinter authorized service center replaced both rear wheel RPM sensors 7/3/20 ($581.09). Same condition re-appeared during similar driving condition. Same sprinter dealer replaced right front wheel speed sensor to resolve the problem on 8/18/20 ($507.48).

Filed May 24, 2020 · Acceleration, Driver assistance · 25,450 miles · LA

I'm experiencing wheel speed sensor malfunction and failure at interstate highway speed. It's happened approx 10 times. Once when encountering a dip in the road. Once in heavy cross winds. And lastly when passing an 18 wheeler. Upon malfunction, my camper looses power due to cruise control dropping out. This put me in unsafe condition passing 18 wheeler. First failure was on I-8 in remote country. I made it to safe area but was very stressed. Fault cleared after restarting my engine. Next event was in colorado in august 2019. In heavy crosswind on interstate system coded 'wheel spin, loss of traction.' multiple times I stopped, killed engine, but codes didn't clear. Upon leaving camp it coded additional ABS failure. This resulted in breakdown. Vehicle became erratic jerking and lurching. I called mercedes and was towed 250 miles to dealer in littleton co. Right rear wheel speed sensor replaced. Lastly this happen again two days ago on I-20 in louisiana. While passing an 18 wheeler my sprinter coded 'wheel spin, vehicle skid'.' immediate loss of cruise control caused loss of speed. The large truck sped by me in the inside lane buffeting me badly! I maintained control but this was unsafe for myself and the truck driver! Upon getting off interstate I got ABS code with vehicle stuck in low gear (computer generated response).mercedes has once again towed my sprinter to dealer for repair. All said these sensors are not fit for purpose. Their failures at highway speed put operators at risk. This ruins consumers plans.it puts us unsafely on the side of the road waiting on tow trucks.

Filed Sep 7, 2019 · Brakes · 32,000 miles · NC

While driving, three warning lights illuminated advising I had lost my ABS and my cruise control failed. The vehicle soon went into limp mode. Both rear wheel ABS speed sensors failed and were replaced by a mercedes sprinter dealer. I soon discovered this is a very common failure. The vehicle only had 32000 miles on it when the problem occurred. The service agent said it was a very common problem on the sprinter rv vehicles. I feel mercedes should fix the problem as it is an inherent safety problem for these vehicles. I was traveling 65 MPH on an interstate highway with cruise control engaged when the problem occurred. This could have been a safety issue had I needed the brakes at that moment.

Service bulletins that may apply

Related recalls

Electronic stability control (ESC): control moduleReported February 3, 2021 · 48,667 vehicles affected
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Risk
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is NC3DREZAHA.

Recall number 21V042000 · Recall details

Questions about the 2015 Mercedes-Benz Sprinter 3500 adaptive cruise

Is adaptive cruise control problems a common problem on the 2015 Mercedes-Benz Sprinter 3500?

5 of 21 owner complaints about the 2015 Mercedes-Benz Sprinter 3500 (24%) mention adaptive cruise control problems. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2015 Mercedes-Benz Sprinter 3500?

There is 1 recall and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Mercedes-Benz Sprinter 3500

ABS 10

All model years of the Mercedes-Benz Sprinter 3500

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