The integrated "safety cage" in the front of the vehicle, as designed by Mercedes Benz has completely rusted through over the past few years. The rusting was from within the hollow members that comprised the "safety cage". It is impossible to notice until the metal has rusted through the topcoat of paint. At this point the front of the vehicle is compromised and would not provide any resistance or correct deformation in the event of a collision or rollover. It is also impossible to discover if there are any other rust related structural faults. The rust extends over the entire front windshield clip. The vehicle has spent 99% of its life in Southern California away from the coast.
The worst 2016 Mercedes Royale Sprinter Coach problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags6
- Body1
- Electrical1
- Seat belts1
- Steering1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags6
- Body1
- Electrical1
- Seat belts1
- Steering1
- Visibility1
Recalls 1
Seats
- What is wrong
- Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Risk
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Remedy
- Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1‑800‑544‑5587.
Recall number 19V249000 · Recall details
See all 1 recalls for the 2016 Mercedes Royale Sprinter Coach
Technical service bulletins for the 2016 Mercedes Royale Sprinter Coach 6
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2016 Mercedes Royale Sprinter Coach owners say
Most recent owner complaints, unedited.
2016 coachman prism elite. Consumer writes seeking reimbursement for the cost of replacing the window.
2016 mercedes benz sprinter. Consumer writes in regards to the federal safety agency safety recall 21v‑042. Consumer would like to know when parts will be available to perform safety recall.
Tl* takata recall. The contact owns a 2016 mercedes-benz sprinter (w3cl6170). The contact received notification of the federal safety agency campaign number: 19v004000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crown eurocars (8302 us hwy 19 n, pinellas park, fl 33781, (888) 856-7631) was contacted by phone and confirmed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Passenger side air bag recall has not been replaced and it's almost 1 year so far.
Tl* takata recall. The contact owns a 2016 mercedes-benz sprinter. The contact received a recall notification for the federal safety agency campaign number: 19v004000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of wilsonville (25035 sw parkway ave, wilsonville, or 97070, (503) 376-8491) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2016 mercedes-benz sprinter. The contact received notification of the federal safety agency campaign number: 19v004000 (air bags). The contact stated that james motor company mercedes-benz (located at 2440 richmond rd, lexington, ky 40502, (859) 268-1150) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The dealer stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2016 mercedes-benz sprinter. The contact received a recall notice for the federal safety agency campaign number: 19v004000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bmw fresno (7171 n palm ave, fresno, ca 93650, (559) 447-6700) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2016 mercedes-benz sprinter. The contact received notification of the federal safety agency campaign number: 19v290000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of dothan (located at 2309 ross clark cir, dothan, al 36301, (334) 794-6716) was contacted by phone and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2016 mercedes-benz sprinter. The contact stated that the rear passenger seat belt did not latch. The contact noticed that the release button seized without warning. The vehicle was taken to mercedes-benz of medford (3240 crater lake ave, medford, or 97504, (541) 774-1000) where it was diagnosed that the seat belt latch needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was notified. The failure mileage was approximately 73,299.
Compare the 2016 Mercedes Royale Sprinter Coach
Other model years
Questions about the 2016 Mercedes Royale Sprinter Coach
Is the 2016 Mercedes Royale Sprinter Coach reliable?
Owners have filed 11 complaints about the 2016 Mercedes Royale Sprinter Coach, 1.8 times a typical Sprinter Coach model year.
What is the most common problem with the 2016 Mercedes Royale Sprinter Coach?
Airbags, with 6 complaints. Next is body (1).
How many recalls does the 2016 Mercedes Royale Sprinter Coach have?
1 recall, covering seats.
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