Purchased an after market inside door handle from an ebay vendor: inside front drivers side door handle for a 1997 mercury grand marquis gs. The return spring on the original oem handle broke, but the original handle even though broken, still remained operational. I ordered and installed a replacement aftermarket door handle "depo" 330-500006-002 purchased from an ebay vendor. 10 days after installation, the replacement door handle failed and the drivers door could not be opened from the inside of the car making this a potential safety hazard had there been an emergency. Obviously the after market part was not properly tested before sale to the public.
1997 Mercury Grand Marquis: doors won't lock, open or latch
6 of the 315 complaints about the 1997 Mercury Grand Marquis describe doors won't lock, open or latch.
- owner complaints
- 6
- of this car's complaints
- 2%
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Doors won't lock, open or latch by model year
- 20101
- 20091
- 20061
- 20042
- 20031
- 19992
- 19976
- 19923
- 19915
- 19901
What owners say
Tl*the contact owns a 1997 mercury grand marquis. The contact stated the drivers side door would not latch properly. The door indicator light would remain illuminated until the door was latched correctly. The dealer provided information on a recall for her year, make and model for the failure of the door latch which was not listed on the federal safety agency website. The vehicle was not repaired by the dealer. The vehicle was taken to the independent mechanic where he confirmed that the drivers side door was defective. The dealer was contacted a second time and later stated that there were no recalls related to the door latch. Repairs will be made at the owners expense. The dealer advised the contact to replace the entire drivers side door. There were no repairs made to the vehicle. The failure mileage was unknown and the approximate current mileage was 130,000.
This regards a 1997 mercury grand marquis, and a safety related issue that cannot be repaired by the car dealership. The driver side automatic/passive door lock, will not allow the driver side door to open at all. In the case of an emergency, there would no way to escape the vehicle. The ford/mercury dealership could not fix/repair the vehicle, and sent it back unrepaired. The driver's door is locked - and cannot be opened with the key, switch or remote control. They state that they have never seen this before, and the mercury national customer service, that I called today, stated that this has never been recorded in their database.
Remote entry control, panic alarm, automatic door locks, 4-way flashers and automatic truck control failed. The above conditions have caused unsafe and stressful health conditions on several occasions.
Each time the pasenger side sun visor is pulled down the fuse #8 blows out, this causes loss of power to digital electronic dash panel, power door locks, keyless entry, power mirrors, radio, and clock, dealer tried using higher amp fuse but that one blew also.
Numerical coded door lock failed. Mjs
Related recalls
No recalls on record for this model year.
Questions about the 1997 Mercury Grand Marquis door locks
Is doors won't lock, open or latch a common problem on the 1997 Mercury Grand Marquis?
6 of 315 owner complaints about the 1997 Mercury Grand Marquis (2%) mention doors won't lock, open or latch. The model year with the most reports is 1997.
Is there a recall or service bulletin for this on the 1997 Mercury Grand Marquis?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 1997 Mercury Grand Marquis
Overheating 27Headlights 16Adaptive cruise 15Ball joint 14Brake failure 10Engine failure 8Fire or smoke 7Check engine light 6
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