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1997 Mercury Grand Marquis: adaptive cruise control problems

15 of the 315 complaints about the 1997 Mercury Grand Marquis describe adaptive cruise control problems.

owner complaints
15
of this car's complaints
5%
recalls
0
Is there a fix? No recall or service bulletin covers this area of the car yet.

Adaptive cruise control problems by model year

What owners say

Filed Jun 25, 2011 · Acceleration · 114,000 miles · FL · fire

I was driving my car, thought I smelled something burning. A couple of minutes later I had to slow down and turn right. The brake pedal was soft and I had to go all the way to floor to get the car to slow down. I stopped at my destination a couple of minutes later, popped the hood and there was a fire under the hood. It only lasted a couple of minutes, but burned up an electrical connector. The next day I had it repaired across the street at an auto electrical and marine shop. They said it was at the switch or valve that turned off the cruise control when the brake pedal is depressed. My car is a 1997 mercury grand marquis.

Filed Feb 14, 2011 · Acceleration · 80,000 miles · FL

Tl*the contact owns a 1997 mercury marquis. The contact stated that when he depressed and held down the accelerator pedal, the vehicle stalled. If he pressed gently on it and released it, the vehicle would begin to accelerate. The vehicle had not been inspected or repaired. The contact believed that the failure could be within the cruise control mechanism or the electrical system. The failure mileage was 80,000 and the current mileage was 98,000.

Filed Mar 5, 2008 · Acceleration · MO

Tl*the contact owns a 1997 mercury grand marquis. The contact received a ford recall notice for the vehicle speed control: cruise control in august of 2007. He immediately scheduled an appointment to have the vehicle repaired. The dealer stated that the parts would be unavailable until december of 2007; however, they disconnected the wiring harness. When december arrived, the dealer stated that the parts would be unavailable until march of 2008. When march arrived, the dealer stated that the parts would be unavailable until june of 2008. The contact filed a formal complaint with the manufacturer. There had been no failure to date. The recall number was unknown. The current mileage was 98,000. Updated 04/14/08. *lj the consumer stated vehicle was repaired by dealer within 1 week of the complaint. Updated 04/11/08

Filed Feb 6, 2008 · Acceleration · TX

Tl*the contact owns a 1997 mercury grand marquis. The contact received a recall notice for the vehicle speed control in august of 2007. The speed control was disconnected and the contact is dissatisfied that the parts for the repair are still unavailable. Each time he calls ford, they give him a different time as to when the parts will arrive. The contact is disabled and needs the cruise control feature. There had been no failure to date. The recall number was unknown. The current mileage was 48,200.

Filed Feb 1, 2008 · Acceleration · OH

Tl*the contact owns a 1997 mercury grand marquis. The contact received a recall notice for the vehicle speed control in august of 2007. The cruise control switch was disconnected, but he has not received any updates regarding a repair date. The contact is dissatisfied about the length of time for the repair. There had been no failure to date. The recall number was unknown. The current mileage was 283,000.

Filed Jan 21, 2008 · Acceleration · OK

Per your request, our cruise control was disconnected in sept of 2007..we still cannot get the new part....

Filed Jan 14, 2008 · Acceleration · AZ

Extended delay in providing repairs required in recall notification. - in august of 2007 I received a recall notification 05s28 to replace a fused harness in the speed control deactivation switch circuit on my 1997 mercury grand marquis. When I called the dealer to schedule the repair, I was told that parts wouldn't be available until january due to a lack of parts. When I called in mid-january I was told that parts will not be available until sometime possible in april. I believe that ford motor company after having notified everyone to come in and have their cruise control disconnected, believe that they no are subject to any liability and for economic reasons have delayed making the parts and proceeding with this repair. Ford motor company should incur a significant financial penalty to encourage them to take this recall notification seriously.

Filed Jan 10, 2008 · Acceleration · IL

Tl*the contact owns a 1997 mercury grand marquis. The contact received a ford recall notice for the vehicle speed control: cruise control in august of 2007, and immediately scheduled an appointment to have the vehicle repaired. The dealer informed him that the parts would be unavailable until december of 2007. The contact called again in december and the dealer stated that they did not know when the parts would arrive. The cruise control switch has not been disconnected. There had been no failure to date. The engine size and recall number were unknown. The current mileage was 45,000. Updated 03-04-08 *bf updated 03/04/08

Filed Jan 9, 2008 · Acceleration · MN

Tl*the contact owns a 1997 mercury grand marquis. The contact received a recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control: cruise control) in august of 2007. As of january 9, 2008, the parts are still unavailable. The deactivation switch was disconnected. There had been no failure to date. The current mileage was 115,000. Updated 02-14-08.

Filed Dec 21, 2007 · Acceleration · KS

Tl*the contact owns a 1997 mercury grand marquis. The contact received a recall notice for the federal safety agency campaign id number 07v336000 (vehicle speed control) in august of 2007. The dealer disabled the cruise control and stated that the parts would be available in november. The manufacturer did not know when the parts would be available. As of december 21, 2007, the dealer had not repaired the vehicle. The contact felt that the wait time for the recall repair was excessive. There had been no failure to date. The VIN was unknown. The current mileage was 81,000.

Filed Dec 14, 2007 · Acceleration · 124,479 miles · TN

Tl*the contact owns a 1997 mercury grand marquis. The dealer disconnected the cruise control switch in early september of 2007 under recall number 05s28. The dealer stated that the vehicle was in danger of catching fire because the brake fluid was leaking into the cruise control switch. The brake fluid is currently leaking onto the ground. The current mileage was 128,000 and failure mileage was 124,479.

Filed Oct 4, 2006 · Acceleration · TX

1997 grand marquis cruise control stop working. The brake light illuminated followed by the brake fluid leaking out. *ts

Related recalls

No recalls on record for this model year.

Questions about the 1997 Mercury Grand Marquis adaptive cruise

Is adaptive cruise control problems a common problem on the 1997 Mercury Grand Marquis?

15 of 315 owner complaints about the 1997 Mercury Grand Marquis (5%) mention adaptive cruise control problems. The model year with the most reports is 1997.

Is there a recall or service bulletin for this on the 1997 Mercury Grand Marquis?

There is no recall or service bulletin for this area of the car on record.

Other symptoms on the 1997 Mercury Grand Marquis

Overheating 27Headlights 16Ball joint 14Brake failure 10Engine failure 8Fire or smoke 7Check engine light 6Door locks 6

All model years of the Mercury Grand Marquis

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