The contact owns a 2002 Mercury Grand Marquis. The contact stated while driving 50 MPH at night, the cruise control mode malfunctioned, and the speed of the vehicle increased independently. The contact stated that the brake pedal was depressed several times to the floor, but the vehicle failed to stop. The contact turned off the vehicle, and the vehicle came to a stop. The vehicle was towed to the contact's residence. The contact stated that he was afraid of driving the vehicle again. The contact unregistered the vehicle and turned the license plates of the vehicle to the Department of Motor Vehicles. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. Additionally, the contact stated that the check engine and the low oil pressure warning lights had illuminated two days prior to the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 58,000.
Mercury Grand Marquis adaptive cruise problems
98 of the 3,703 owner complaints about the Mercury Grand Marquis describe adaptive cruise control problems, most of them for the 1997 model year.
- owner complaints
- 98
- worst model year
- 1997
- typical mileage
- 65,000
By model year
Often reported together
Fire or smoke 13Sudden acceleration 9Jerking 3Pulling 2Stalling 2Headlights 2Airbag light 2Overheating 1
What owners say
On [XXX] I was driving this recently purchased Grand marquis . On [XXX] here in San Antonio around ten at night I hit the brakes and something under the hood compartment blew up and it cocked the car . I was trapped inside and when I finally was able to get my seatbelt released I had to break the window with my head . The previous week I reached out to ford and they told me they would address the issue and that they would call me back and that was to no avail. i reached out to ford and at first I was told I would be helped and then a man came on the phone yelling that my vehicle . I need help with resol this issue . My car is totaled and I’m hurting and it’s because of a car with recalls that are a fire haz and dangerous to be put on the road Thank you and God Bless . was not under any recalls The car had been parked for over ten years beca when the orig owner bought it it had issues with the cruise control and the brakes and the engine and the lights . I investigated about and hazards the car was demonstrating and upon further consideration my instinct told me this car was defected and was a big problem waiting to happen INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving I pressed the cruise control to set it but the vehicle kept accelerating and as I was pressing on the brake it wouldn’t disengage it kept accelerating I kept pressing the brake frantically and THANK GOD it disengaged.. I never touched the cruise control again
Driving on the NYS Thruway with Cruise Control on and it dropped out. I tried to reengage several times and it would not engage. On the way home I tried it again it kicked on and kicked off right away and since this incident I've had no cruise control. I researched recalls and see there are 3 1999 Recall 99V124000, Electrical System. 2007 Recall07V336000 Vehicle Speed Control. 2008 Recall 08V051000 Speed Control Recall. I spoke with Ford and they suggested I spoke with the Ford they said to contact the federal safety agency. My car has less than 60,000 miles and has been well maintained so this is concerning me. The car is from Florida. Checked the fuse they are fine.
While entering onto the woodrow wilson bridge from I-295s on 2/1/2018, I pulled into the center lane and backed off the gas pedal, but the car continued to accelerate on its own. Luckily the traffic was light, after hitting the brake and the off button for the cruise control, to no effect, I was able to pull into the right lane and turn the car off. While still in motion, I turned the key back on and everything was normal again. Since it wasn't a cruise control issue, it would appear it is similar to the toyota problem with the drive by wire issue.
Tl* the contact owns a 2001 mercury grand marquis. The contact stated that while driving at 65 MPH, the vehicle accelerated rapidly without warning. The contact tried to depress the brake pedal and disengaged the cruise control but neither attempts to slow the vehicle were successful. The contact was able to slow the vehicle down only by depressing the accelerator pedal again after a period of unintended acceleration. The dealer was not contacted about the failure. The manufacturer was made aware of the issue and referred the contact to the dealer. The failure mileage was 88,000. Updated 10/24/17
Cruise control will not work nor power on. Cigarette lighter outlet has no power.
Tl* the contact owned a 2006 mercury grand marquis. While driving at an unknown speed with the cruise control activated, the vehicle suddenly accelerated. The rear brakes locked when the failure occurred. The contact was unable to stop the vehicle and crashed into a tree. The air bags failed to deploy. The front seat passenger was injured and received medical attention. The vehicle was destroyed. A police report was filed. The VIN was not available. The failure mileage was 38,000.
Tl* the contact owns a 2006 mercury grand marquis. The contact stated that the air bag warning light illuminated. In addition, a burning odor emitted inside of the vehicle. The failure occurred whenever the vehicle was in operation. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000. Ma 09/03/15 the consumer stated the cruise control failed to operate. Updated 12/9/2015
Tl* the contact owns a 2005 mercury grand marquis. The contact stated that the lights intermittently turned on and off. The contact took his vehicle to an independent mechanic where they replaced the lcm light control module. The manufacture was notified and stated that there was no recall for the make and model. The contact also stated while driving the cruise control suddenly malfunctioned spontaneously. The contact again took to vehicle to a ford dealer were they stated there was nothing wrong with the vehicle. The vehicle was not repaired. The manufacture again stated no there were no related recalls for his year, make and model vehicle. The approximate failure mileage was 15,000 miles.
Related recalls
No recalls on record for this model year.
Questions about the Mercury Grand Marquis adaptive cruise
Which Mercury Grand Marquis years have adaptive cruise control problems problems?
The model years with the most reports are 1997 (15 complaints), 1992 (11 complaints) and 1994 (8 complaints).
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