2008 Mercury Grand Marquis: headlights failing or too dim

Filed Mar 17, 2021 · Electrical, Lights · 72,000 miles · TX

Tl* the contact owns a 2008 mercury grand marquis. The contact stated that while driving at various speeds at night, the headlights intermittently failed to operate without warning. The contact also stated that the instrument panel went blank while experiencing the failure. The contact stated that the headlights resumed normal operation a few minutes after failure. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer referred the contact to a local dealer to have the vehicle inspected. The vehicle was not repaired. The failure mileage was approximately 72,000.

Filed Oct 9, 2019 · Electrical, Lights · 57,600 miles · FL

First tried the hazard warning lights while parked on the side of a highway and they did not work. When I drove off I put the headlights on and turned on the windshield wipers. When I got home I turned off the wipers and the headlights but the headlights stayed on. I disconnected the battery cable and 2 days later I drove to the ford dealership. While driving I noticed that my turn signals were not working. When I got to the dealership I pointed out these problems to the service manager. I left the car and they diagnosed a bad light control module. My car is 2008 mercury grand marquis ls with 57,628 miles. They charged me $740 to replace the module. I researched recalls and I saw a recall 15s39 with # 15v861000 for this exact problem but it only applied to these same cars thru cy 2005. My car is a 2008. I talked to the dealer and the ford customer representative at 866 436 7332 and they said the federal safety agency determines the effected VIN number vehicles. There is also a ford customer satisfaction program 14n01 which dealt with this settlement for vehicles thru cy 2005. I believe they extended the warranty for the lcm module for 15 years and 250,000 miles for the effected vehicles thru cy 2005 and they even recompensated customer's who paid for exorbitant repair bills for the light control module. My dealer invoice # is 460317 with kelly ford, inc, 776 s. Magnolia ave, melbourne, fl. 32935 (321) 254-4283

Filed Jan 7, 2016 · Lights · WI

2003 mercury grand marquis. Consumer writes in regards to headlight electronic module recall repairs. *smd the consumer stated the module was replaced on november 13, 2014 prior to receiving notification. The consumer called ford to request reimbursement. However, she was informed the time frame for reimbursement had expired.

Filed Jan 20, 2012 · Electrical · 53,850 miles · CT

Low beam headlights do not work. High beam works as well as daytime running lights. The dealer said the lcm module needs to be replaced but did not have one in stock and will call me when it comes in. My concern is this problem has been going on since at least the year 2000. Now I have a 100 deductible service warranty on this 2008 mercury grand marquis so it will not be a great expense for me as it would be for others. This issue should have been resolved by now. My guess here is ford is using overstocked earlier year model parts in the new models being built. I understand this is a defective soldering issue. Why no recall?

Filed Oct 28, 2008 · Electrical · 6,992 miles · TX

2008 mercury grand marquis ls had an electrical outage. *nj the consumer stated the trunk lid would not open using the remote control or by pushing the button. All of the lights went out on the instrument panel and the headlights went out as well.