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2007 Mercury Mariner: stuck in gear or won't shift

6 of the 33 complaints about the 2007 Mercury Mariner describe stuck in gear or won't shift.

owner complaints
6
of this car's complaints
18%
typical mileage
80,000
recalls
1
Is there a fix? There is 1 recall and 3 service bulletins for this area of the car. See below

Stuck in gear or won't shift by model year

What owners say

Filed Oct 28, 2014 · Transmission · 111,225 miles · TX

The vehicle had been driving perfectly normal all day. In the evening, while driving in a heavily-trafficked area, unexpectedly our mariner would not shift out of 1st gear - the engine revved, but the car would just barely move. It finally shifted into 3rd gear, but never would go into 4th. All the while, the o/d light on the instrument panel was going on and off. This pattern continued for several days while we had our mariner inspected at numerous repair shops; the end result was that we had to have the transmission rebuilt at a cost of $1700. At only 111,000 miles! All of the transmission repair shops that we talked with stated that this is a common occurrence in this year-model ford product, many times was far less mileage than ours had.

Filed Sep 16, 2013 · Transmission · 80,000 miles · MI

Coming off a stop sign, the vehicle would not shift into second, could feel it finally jump into 3. Took it to a transmission shop and was told the transmission had no 2 and 4th gears. Upon looking online, transmissions and powertrains are known defects with this model/year. Just had to spend $2000.00 to have this repaired as ford ignored previous complaints from consumers!!

Filed May 7, 2013 · Engine, Transmission · 57,000 miles · MI

I was driving to work and car began to make a loud rattle noise, od light flashed (od off) and pulled over. I attempted to pull back on road and car would not shift into 2nd gear. Transmission problem. 1800.00 repair. Now 2013 exactly 3 years later and car begins same thing all over again. Diagnostic test states needs new transmission. Told these cars have had these problems from the get go. Ford knows this! The problem is coolant is located in radiator and does not keep trans from overheating. I am now told it will be 3650.00 for another trans. This is a total mess. It is not fair to the consumer who still owes 16,000.00 on this car. I bought this car with the hopes of repairing my damaged credit and made all routine service and flushes as scheduled on time. Now what to do? I cant afford another transmission, and am without a car and continue to have a car payment or my credit that I have finally got back on track is ruined once again! Can anyone offer me advice on what to do? Help!

Filed Apr 29, 2013 · Transmission · 47,000 miles · IL

Tl* the contact owns a 2007 mercury mariner. The contact stated that while driving 20 MPH, the overdrive light illuminated. The contact pushed the overdrive button to deactivate the system but the light did not deactivate. The contact also stated that the vehicle stalled while driving and the transmission did not shift in a timely manner. The contact took the vehicle to a dealer for a diagnostic test. The test results showed a defective transmission. The dealer stated the entire power train system needed to be replaced. The vehicle was repaired by a private mechanic. The failure mileage was 47,000.

Filed Jan 12, 2012 · Engine, Transmission · 84,735 miles · FL

I purchased the vehicle with 6,000 miles on it. I kept up my normal maintance on the vehicle and replaced things when needed. At approximately 42,000 my transmission would no longer shift the gears. The vehicle was brought to wallace dealership of which they kept my vehicle for almost 2 weeks. They explained they did an overhaul of the transmission and fixed repairs on it so that their would be no further problems with transmission later on down the road. Now at 84,735 miles later, I am once again having transmission problems and my vehicle will not go into gear. Because I am out of warranty my vehicle will sit until I can make the repairs as a transmission replacement is not a cheap expense. This is a serious problem with in this car and deserves extreme priority of investigation on a recall for this year, make, and model of vehile. I am receiving no help from the ford company and I am finding it extremely difficult that this problem in this vehilce has not been resolved or dealt with. I have had a private transmission company examine my vehilce (has not touched it), of which they discovered, the internal filter is clogging the CVT (constant velocity transmission) for which something will continiously break in the filter or where the filter is held causing this to happen. I was also advised there was nothing I could have done maintance wise or personal use of driving that could have caused this to happen.

Filed Dec 6, 2011 · Transmission · 42,000 miles · FL

Tl* the contact owns a 2007 mercury mariner. The contact stated that the vehicle would not shift into any gear. The vehicle was taken to the dealer where they advised her that the automatic transmission assembly oil cooler, valve, gaskets, drive plate steel, pistons, seals, and screens needed to be replaced. The vehicle was repaired for all components however, approximately 20,000 miles later, the failure recurred. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 42,000.

Service bulletins that may apply

Related recalls

Power train: automatic transmission: lever and linkage: floor shiftReported September 29, 2015 · 57 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Risk
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S28.

Recall number 15V606000 · Recall details

Questions about the 2007 Mercury Mariner won't shift

Is stuck in gear or won't shift a common problem on the 2007 Mercury Mariner?

6 of 33 owner complaints about the 2007 Mercury Mariner (18%) mention stuck in gear or won't shift. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2007 Mercury Mariner?

There is 1 recall and 3 service bulletins for the same area of the car. Check them below with your VIN.

All model years of the Mercury Mariner

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