2001-2008 Ford Escape and Mercury Mariner recall: floor shift

Ford Motor Company reported this safety recall on September 29, 2015. It covers about 57 vehicles.

vehicles affected: 57
reported: Sep 29, 2015
owners notified: Oct 23, 2015
related complaints: 988

Power train: automatic transmission: lever and linkage: floor shift

What is wrong: Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Risk: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S28.

Recall number 15V606000

Affected vehicles

Ford Escape 2001-2008 2001 2002 2003 2004 2005 2006 2007 2008
Mercury Mariner 2001-2008 2001 2002 2003 2004 2005 2006 2007 2008

Owner complaints about the same problem

Owners of these vehicles have filed 988 complaints about transmission problems.

2005 Ford Escape 2006 Ford Escape 2007 Ford Escape 2008 Ford Escape 2005 Mercury Mariner 2006 Mercury Mariner 2007 Mercury Mariner 2008 Mercury Mariner

Questions about recall 15V606000

Is there a recall on the 2001-2008 Ford Escape and Mercury Mariner floor shift?

Yes. Recall 15V606000, reported on September 29, 2015, covers about 57 vehicles.

What is the fix for recall 15V606000?

Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S28.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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