The contact owns a 2007 Mercury Milan. The contact received notification of the federal safety agency campaign number: 19V904000 (Service Brakes, Hydraulic) and had the vehicle serviced at a local dealer. Upon picking up the vehicle, the contact stated while stopping the vehicle, the brake pedal traveled to the floor. The contact stated that there was no warning light illuminated. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure, and the contact filed a complaint. The failure mileage was approximately 160,089.
2007 Mercury Milan brakes complaints
Page 2 of 5: complaints 11 to 40 of 127, newest first, as owners wrote them.
Two recalls one on drivers air bag. An one on the brakes! Don't want to drive because last time they told me to park it on the passenger air bag. Recall is for the same injury or death! Brakes r having to push all the way to the floor sometimes to stop. Afraid it will one time not stop all together. They tell me they can do nothing because no parts. What's can I do?
Tl* the contact owns a 2007 mercury milan. The contact received notifications of the federal safety agency campaign number: 21v158000 (air bags) and 19v904000 (service brakes, hydraulic) however, the parts to do the recall repairs were unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Vin tool confirms parts not available. Consumer stated still having issues with brakes and airbage light still is on.
My [xxx] vehicle is under two recall notices. One is for faulty brakes, the other for a faulty driver's side airbag. I believe the federal safety agency needs to carefully consider the consequences of this combination of defects. Right when you need the ABS protection the system could fail potentially causing a crash and airbag deployment. This could kill the driver and others in the car. Unlike the passenger side airbag recall, this deadly combination renders the vehicle unsafe to drive. Recommend the federal safety agency order fomoco to provide suitable alternate transportation to affected car owners until recall repairs can be effected. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Manufacturer recall number19s54 the federal safety agency recall number19v904 list 12/2019 and still no remedy available
Tl* the contact owns a 2007 mercury milan. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Mullinax ford of west palm beach (1210 northlake blvd, lake park, fl 33403) was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 mercury milan. The contact received notification on the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called nick mayer lincoln mayfield, 6180 mayfield rd, mayfield heights, oh 44124, and was informed that the part was not yet available. The manufacturer was made aware of the issue and informed the contact that the part will be available the first quarter of 2021. The contact had not experienced a failure. Vin tools confirmed parts not available.
I have to press my brakes excessively to get them to work and this is becoming a safety issue. Recall 19s54 was issued back in december 2019 and there is still no fix. I have not been in an accident yet but now there is snow and ice and makes it even more difficult to stop.
Tl* the contact owns a 2007 mercury milan. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Donley ford-lincoln of ashland (1641 claremont ave, ashland, oh 44805) and team ford (905 brady ave, steubenville, oh 43952) were contacted by phone and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Brakes work sporadically. Subject of the federal safety agency 19v904 and ford recall 19s54. Was supposed to be handled in first quarter of 2020 but I have heard nothing from ford.
I have received 2 notices from ford date 1/2020 an10/20, each advising of a recall regarding the brakes. Each time , the parts are not in and I must continue to drive a vehicle that is totally unsafe. Sometimes when I hit the brakes, the pedal goes straight to the floor like there is an air pocket. I am concerned about my safety and the safety of others should these brakes fail
Tl* the contact owns a 2007 mercury milan. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 mercury milan. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic). The contact called the stokes hodges ford dealer located at 1850 jefferson davis hwy, graniteville, sc 29829, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that there was a grinding sound coming from the vehicle while reversing out of the garage. Additionally, there was a small leak near the front of the vehicle. The dealer suggested that a diagnostic test be performed however, the contact declined. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 69,000. Vin tool confirms parts not available.
We had a problem with our vehicle stopping in a safe way, as stopping was delayed which almost resulted in a auto accident. We took it to our local mechanic for repair and inspection as we were concerned there was an issue with the safety of the brakes. Our mechanic notified us there was a recall, however parts were not available. He found a used part and repaired the issue. We took the receipt and recall notice to our local ford dealer who notified they could not refund us for the repair until the part was available. The part is still not available. 1/28/20
I noticed this vehicle has four different recalls on it and I want to check and see if it's in the records that the recalls were properly addressed and carried out on this car or if it still hasn't been done yet.
Continuing phone call ref.# 326373:(did not have all information in front of me to continue). 12/12/2019 took car to firestone tire and automotive and wanted them to check my brakes because something was not right with them. The put new brakes and rotors on front and back. Problem was car was hesitant in stopping, then would "grab." while driving, if I had to use brakes, car would not immediately resume speed after brakes released. Rpm's go way up, mpg drops to "0," then car accelerates. It is very hesitant in picking speed back up. Twice I took car to shop to have them check it out.(4/13/20 and 9/1/20) could not find anything. No problem came up on computer. No engine light. I believe recall #19s54/the federal safety agency 19v‑904 responsible. Received recall notice january 2020. I have called local ford dealership to see if parts available to fix and was told (also on website) they would be available probably last part of first quarter of 2020. Now last part of third quarter and no parts. Afraid car will "stall" in traffic and cause accident.
Brake failure when trying to stop at any speed including city or highway. When pushing down on pedal to slow down or stop the pedal continues to go down to floor and feels like brake pedal pulses and makes a odd noise like a gurgling and air leaking and when pumped a few times the pedal comes back to normal and I dont think it would stop if the vehicle was needing to stop in a hurry
While driving normally on highway brakes failed , pedal went to floor no braking . Pumped brakes pedal height came back up and seemed to work normally after . Scared to death , no confidence in brakes . Happened today 2/27/2020 . Received recall notice on brakes last week . Needs fixed now
Tl* the contact owns a 2007 mercury milan. The contact stated while driving at 30 MPH, the brake pedal was depressed but was firm. The contact stated that added effort was needed to depress the brake pedal. An unknown dealer was contacted and informed of the failure. The contact was informed that the brake drums needed to be replaced. The brake drums and calipers were replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.
Tl* the contact own a 2007 mercury milan. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but went to the floor board, which caused the braking distance to be extended. There was no warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
The breaks when stopping the car continue to go ford ward and sometimes when stop you can feel air pushing down like it doses want to stop.
Tl* the contact owns a 2007 mercury milan. When the brake pedal was engaged, the brake system emitted a grinding noise and the ABS indicator illuminated. The contact received an unknown recall notice for manufacturer number: 19s54. The manufacturer and dealer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 98,000. Vin tool confirms parts not available.
Light snow hit brake ABS came on next stop pedal went to the floor could not stop right it an inter section all most got t boned no pedal goes to the floor car has only 40.000 miles so many people are saying this do something please I have to dive this car not safe I hope I don't kill any body or some one else does you should really take control of this
Abs braking failed when brake pedal was applied vigorously while driving on a city street during slippery conditions. The ABS started to engage, then brake pedal went to the floor and brakes were lost. Repair shop replaced brake master cylinder but then found the ABS module was faulty. There are many reports listing these modules as being a problem
This morning when getting on freeway, ABS was activated due to snowy weather. After this, brakes needed to be pumped several times and the pedal pushed nearly to the floor for car to stop. Made it to work after narrowly escaping several potential accidents and sliding through a red light due to brake failure. Upon leaving work, brakes were still not functioning properly. The failure made it impossible to stop predictably. Once I returned home I decided to google the issue to see if other mercury owners have had this issue. As it turns out, it is a massive problem for so many people. I cannot believe there hasn't been a recall yet. After reading so many accounts of accidents due to this issue I no longer feel safe driving my vehicle. I don't want to start replacing parts only to have the issue continue on as many other people have reported.
Brakes go soft or spongy resulting in increased brake distance/less responsive. While driving on on a major road I hit a bump and lost all of the pressure. They were never the same again. I have to push the pedal to the floor to brake.
Extended braking. Had my ABS hydraulic control unit replaced due to the common braking failure with this model year. Ford dealer replaced the part and about 9months later the part failed again. Both times I was traveling at highway speeds and narrowly avoid wrecking. Replacing the part does not fix the problem.
Tl* the contact owns a 2007 mercury milan. The contact stated that the brake pedal traveled to the floorboard several times without warning when it was depressed. The failure caused the contact to have to constantly pump the brake pedal to stop the vehicle. The brake master cylinder was replaced by an independent mechanic, but the failure recurred shortly after the repair. The part was replaced again, but the failure continued. Courtesy ford lincoln of rome (101 us-411, rome, ga 30161, (706) 235-4453) and the manufacturer were notified. The vehicle was not repaired. The failure mileage was not available.
Tl* the contact owns a 2007 mercury milan. The contact stated that the brake pedal traveled to the floorboard. The contact had to pump the brake pedal in order to stop the vehicle. While driving approximately 10 MPH, the contact attempted to stop at a red light and the brakes malfunctioned. The contact rear ended another vehicle and caused minor damage. There were no injuries and a police report was not filed. An independent mechanic was unable to duplicate the failure; however, the brakes and hydraulic control were replaced. The mechanic diagnosed that the brakes collapsed and there may be a leak in the anti-lock brake system. The dealer and the manufacturer were not contacted. The failure mileage was 120,000.
When stopping on an icy/snow covered city street and the ABS kicks in the brakes either stop working or become soft. In the winter of 2018 the brakes stopped working altogether, I had them serviced and was told the ABS pump did not function properly. I had them serviced again today 2/28/19 and it was the same issue, ABS pump did not function properly.
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