Shortly having the airbag replaced under recall, the airbag warning light became illuminated. The dealer said is was not related to the recall work and the system was showing fault codes for the crash sensor, deployment, and pretty much every circuit.
2010 Mercury Milan airbags complaints
Page 2 of 5: complaints 11 to 40 of 106, newest first, as owners wrote them.
Tl* the contact owned a 2010 mercury milan. While driving approximately 45 MPH, the driver crashed into the rear of a second vehicle. The front end of the vehicle was severely damaged, but the air bags did not deploy. There were no injuries. A police report was filed and the vehicle was towed away. The vehicle was destroyed. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer (sellers sexton ford, 341 vfw memorial dr, st. Roberts, mo) was notified. The contact indicated that the vehicle was previously serviced per an unknown takata recall. The failure mileage was 170,000.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact stated that the dealer had not provided the part to schedule a repair appointment for the federal safety agency campaign number: 19v001000 (air bags). The contact followed-up with autonation ford white bear lake (1493 co rd e east, white bear lake, mn 55110, (651) 301-8386), but had not received a response for over a month. A loaner vehicle option was not provided. The manufacturer was notified to address part availability. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. This is not being remedied in a timely manner. The letter from ford motor company, in may 2018, stated that parts were anticipated to be available during the second and third quarters of 2018. With the fourth quarter coming to a close, I have become inpatient. It is very inconvenient to be unable to transport passengers safely in my vehicle.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received a recall notice for the federal safety agency campaign number: 19v001000 (air bags). Lawrenceville ford lincoln mercury (2920 brunswick pike, lawrenceville, nj) was contacted and stated that the part was not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Have received numerous notices from ford about airbag recall for this vehicle. I received the last notice requesting I contact my dealer.lou fusz ford, chesterfield, mo, and gave them the information in the notice about now being able to order my new airbags for the milan. I just checked with the dealership and they have no idea about the order placed for the new airbags and cannot locate any order associated with my VIN. This is now going on 2 years waiting for the fix . Everyday our lives are in danger while driving this car.
Tl* takata recall. The contact owned a 2010 mercury milan. The contact received more than five notices from the manufacturer regarding the federal safety agency campaign number: 19v001000 (air bags). The contact had been unable to get the dealer and the manufacturer to comply due to a delay with part distribution for their priority group and zone designations. The contact was offered to trade in the vehicle for a 2015 toyota rav4, but declined. The manufacturer was contacted for months and failed to remedy the defect. The contact had not experienced a failure and no longer owned the vehicle. Parts distribution disconnect. *tt consumer stated vehicle was traded in before airbag recall was received.
Tl* the contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dewey ford (3055 se delaware ave, ankeny, ia 50021, (515) 259-8600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact stated that the recall notice for the federal safety agency campaign number: 18v046000 (air bags) was received in january of 2018. Ted bret ford (11165 fairfax blvd, fairfax, va) stated that the parts were not available. The manufacturer was notified. The contact had not experienced a failure. The VIN was not available. *tt airbag was replaced.
Takata recall still waiting for airbag replacement
Tl* the contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Klaben ford lincoln inc. (1089 w main st, kent, oh 44240, (330) 673-3139) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received a recall notice for the federal safety agency campaign number: 18v046000 (air bags). Montrose ford (3960 medina rd, fairlawn, oh 44333, (330) 666-0711) was unable to determine when the part would become available for an extended period of time. The dealer provided the option of a loaner vehicle. The vehicle was also included in field service action number: 13n03 (electronic throttle body extended coverage). The contact also stated that when the brake pedal was depressed for three days or longer, it became more difficult to stop the vehicle and the brake pedal traveled to the floorboard. The contact traveled through a red light due to the failure. The vehicle was inspected by an independent mechanic who diagnosed that the brake master cylinder may need to be replaced. The vehicle was not included in any brake system recalls. The manufacturer was notified of the failures. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (lenoir city, 775 highway 321 n, lenoir city, tn 37771, (865) 988-0003) and was informed that the parts were not available; however, the contact would be notified when the parts became available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Takata recall - I received my first notice of the recall on my car's airbag approximately one year ago, and the parts to fix it are still unavailable to my local ford dealership.
Takara airbags
Takata recall. I have been waiting over two years for the part to come in to repair my air bag only getting recall notices. How much longer must I wait?
Tl* takata recall. The contact owns a 2010 mercury milan. The contact stated that the recall notice for the federal safety agency campaign number: 18v046000 (air bags) was received in june of 2016. After contacting the manufacturer and local dealer (tony betten ford, 3839 plainfield ave. Ne, grand rapids, mi), the contact was informed that the parts needed to repair the defect were not available. The contact had not experienced a failure. Vin tool confirms parts not available. *tt*jb
Takata recall: my local ford dealership reports they have not had the parts to perform the repair. They say "ford has not released the parts." this has been the situation since I received the dmv notice dated august, 2018.
Takata recall - I received a notice dated june 2018 advising of a recall due to the passenger airbag. The notice provided an eta for the parts to become available during the 2nd or 3rd quarter of 2018. I still have not received a call to have this issue resolved and we are now in the 4th quarter of 2018. I was advised by phone from the ford dealer I could drive the car however I wouldn't be able to have anyone sit in the front seat. I would like to have this issue resolved as quickly as possible. I received a notice earlier this month advising of the airbag settlement with a hearing date set for december 11, 2018. I do not want to be excluded from this class action settlement and would like to receive more information in reference to this matter. Thank you for your assistance.
The recall was in june 2016. As of last week the local ford dealer still cannot provide me with new airbags. What a travesty!!
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The dealer (casa ford, 5815 montana ave, el paso, tx 79925, 915‑779‑2272) was contacted and confirmed that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received a recall notification for the federal safety agency campaign number: 16v384000 (air bags) in june of 2018. The contact spoke with an unknown dealer several times and was informed that the part was not available. The contact was advised to check back regarding part availability. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I not received a new airbag as of today 11/7/2018. I have not received any information on when I will get a replacement airbag.
Takata recall
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags); however the dealer simmons rockwell ford of hallstead (23761 us-11, hallstead, pa 18822, 1‑570‑879‑5000 and 1-570 879-2134) had been unable to determine when the remedy and part may be supplied from the manufacturer which was beyond a reasonable time frame. The dealer made no mention of a loaner vehicle option. The contact had not experienced a failure yet and was uncertain as to when a failure may happen while waiting for the part. The manufacturer was contacted. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact stated that the federal safety agency campaign number: 18v046000 (air bags) had exceeded a reasonable time for repair. The contact received the recall notification on january 11, 2018. The contact had spoken with jack metzer auto group (1231 montour boulevard, danville, pennsylvania 17821, 866‑954‑6856) and was advised that they would attempt to order parts in november of 2018. The manufacturer was contacted and advised the contact to continue to speak with the dealer to verify if parts were available for the repair. Vin tool confirms parts not available.
We received a recall nearly 2 years ago on potential problem with airbag in this vehicle. We have checked several times with dealership and have yet not been told they have the fix for the problem. The letters we have received have strongly urged no one ride in front passenger seat. This vehicle is driven by my wife and sometimes, myself. We however are not comfortable with someone sitting on passenger side front seat. So the extended time of nearly two years has been extremely inconvenient!
Takata recall as of jun 01,2016, nothing has been done about this, I have yet to be notified about the remedy. Manufacturer recall number 16s26 the federal safety agency recall number 16v384 recall status recall incomplete, remedy not yet available summary the passenger frontal airbag inflator could explode if the vehicle is involved in a crash where the frontal airbags are designed to deploy. Safety risk the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. Remedy owners will be notified by mail and instructed to take their vehicle to a ford or lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service.
I've been trying to get a replacement airbag for my ford/mercury for years and years. Wrote them several times (have letters) and spoke to my dealership gosch ford in hemet, ca. (have names and dates) which they continue to blame it on ford motor co. All to no avail. Ford continues to send me safety recall letters and promises of next month, next quarter, next this and that. They never produce my/the airbag/s. And, when ford came up with this ' rent a car' there was never one available: enterprise was always out of cars. Plus the fact, it would have cost me money to rent one at some other rental agency, pay for mileage on these rentals, or go to another city 45 minutes away for one, etc. Not a good deal at all. It has been very frustrating, discouraging, and they are, frankly in my view, not dealing in good faith. The commentators on tv, continue to say, "takata airbags maim and killing people - get your's replaced" now! We are trying to, but none are available at least from ford. What are we to do? I am glad that a law suit has been filed. Maybe we'll get some action. If takata won't replace their airbags... I would think someone else I.e. 'the motor companies' would take that up and make their own to save the lives and build good will among their customers. Maybe we would then buy more american parts and their built here cars. I'm just glad my elderly father and grandchildren have not been harmed yet. It's hard to put 4 to 5 people in the car without using the passenger seat. We need help here and compensation for all the trouble, aggravation and promises not kept...along with these destructive airbags that they put in our cars and have refuse to replace all these years knowing full well in the beginning that they were defective. They've had plenty of time to correct this matter. Putter your head in the sand- now crying fowl... Really. Go get them.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags). The contact called bill collins ford lincoln of louisville (502‑459‑9550, 4220 bardstown rd, louisville, ky 40218) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. *bf consumer states that the air bags have now been repaired. Consumer says that now the rear tail lights have been going out often. Vehicle has been repaired each time under warranty, but consumer is worried about if she will have to start paying for them when the warranty expires.
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