Recall was issued january 2018 for takata airbags. Ford is still unable to fix the issue and does not have the parts to repair it as of october 28, 2018. Cannot use the front passenger seat!
2010 Mercury Milan airbags complaints
Page 3 of 5: complaints 41 to 70 of 106, newest first, as owners wrote them.
Takata recall--my car has been in the florida sun since it was purchased by my late husband (valentine's gift for 2/14/2011). It has been under recall since june 2016! It is unsafe to drive. I have been given a loaner not close to the milan. I only have 25,800+ miles on it! I am in the process of moving close to family--since I am alone and a senior citizen. What am I to do? I'm not supposed to drive it, can't sell it -- since I can't let anyone test drive it--it is in the middle of my driveway--this is a ridiculous situation, plus not I see there are warning lights on the dash (if I were to try and start it and the smell of gasoline. I need assistance--thank you for your attention, (xxxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
We received a recall letter but when we try to make an appointment to bring the car in they say someone will get back to us and they never do.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called prime ford auburn at (508) 832-6261 (located at 780 washington st, auburn, ma 01501) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called asheboro ford lincoln (611 brevard rd, asheville, nc 28806, (828) 253-2731) and was informed that the parts were not available. The contact was placed on a waiting list and provided a loaner vehicle. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Vin tool confirms parts not available. *tt updated 12/20/18
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue and stated that the part was unavailable. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact stated that the federal safety agency campaign number: 18v046000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notice in may of 2018. The dealer (don chalmers ford, 2500 rio rancho blvd se, rio rancho, nm 87124) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dunphy ford (located at 7700 frankford ave, philadelphia, pa 19136, (215) 624-6700) and the manufacturer were contacted. The contact had not experienced a failure. Vin tool confirms parts not available. *tt consumer stated vehicle passed inspection, new tires were put on and brakes repaired. Car does not start. Updated 12/19/18
I received my recall notice in february 2018, it is now october 2018. Is this a joke? The notice states that this problem can cause "death". Theses replacement parts need to be installed in the recall vehicles before ford installs them in new vehicles.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact stated that the federal safety agency campaign number: 18v04600 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notice in february of 2018. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. *tt consumer stated airbag failed to deploy upon low speed impact. Passenger bruised,sore and with back issues. Updated 10/16/18*jb
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Depaula ford (799 central ave, albany, ny 12206, (518) 375-2163) was contacted and confirmed that the part was not available. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Van bortel ford (71 marsh rd, east rochester, ny 14445, (585) 586-4415) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. *tt
Heading to work. Advance track may. Pops on. Then service power stearing. Steering wheel felt a little tight. But it was still drivable. Made it to work, once shift was over. I went to back out and the wheel wouldn't turn at all. Come to.find out this has been a big problem. On the 2010's. All.seem.to.be happong with an the last 12-18 months. Along with the previous (furl rank recall, and the current air bag recall.) this things should be taken off the road! That's too many major issues. Come on ford! I guess it will take a big accident for anything to really happen.....
When I was driving the car started to sputter and would not pick up speed. I took the car to a mechanic who ran a diagnostic test and gave me the codes to take to a ford dealership. The sensor switch for both rear breaks where replaced. A week later same thing happened. It is currently doing the same thing. The break system light is coming on and the control system light. Nobody seems to be able to fix it. I have been driving down the highway, on private streets when the car starts to sputter and I have to turn it off and on at least 3 times before it will pick up speed and go.
Takara recall - I am told that the parts to repair my vehicle have not yet been produced and won't be available for some time yet. I am concerned for my safety because of this issue! Why can't pressure be applied to the manufacturer to make this a priority? This dangerous situation is not acceptable and reasonable actions should be taken to immediately bring this situation to an acceptable conclusion. Thank you.
Takata plus numerous other recalls: powertrain control module, "contamination on internal motor contacts of the throttle body" rear tail lights replaced, arm rest replaced as it became detached, battery replaced at 23k miles and does not hold a charge and consistently needs to be recharged. This happened at a light in a major and very busy intersection. I went and the car did not move and almost got rear-ended. It additionally over excelerated on its own. I had to get my car towed to dealer as the car died due to failed throttle.
The company has sent numerous of notices stating the recall of the vehicle but has yet to comply. The numbers on the paper are 16s26 & 16v384. When ford is contacted, they state the parts have not arrived from mexico. This has been going on for approx 3 years & is unacceptable.
I have been complaining about this several times to ford motor co and my ford dealership, gorsh in hemet ca who say "they don't have any" and the federal safety agency for many years and have letters to prove it. As of 6/15/18 the federal safety agency states on their website "...remedy not yet available." what? When will I get my airbag? My friends, grandchildren and father need an airbag? My 8+ years is long enough to wait. So here's another complaint. It's time for you - the federal safety agency recall #16v384 and mfg. Recall # 16s26 of 06-01-16 to be heard in court and get my airbag along with all others who have been waiting on takata. (I called your 888 number and was sent again to back to your internet site!) every time I see this subject on tv and just recently heard another campaign call "operation find & fix" is all well and good and they always seem to be on the manufacturers side... And, say "get your car/s in people and replace those airbags they cause harm and death!" dah!!! It's not usually 'us'. We can't get the darn airbags! There not available! Get us the 'darn airbags' and we will put them in. And let us put the 'airbag' in before we have to describe the "note" describing our experience below before we have a "bad" one !!!
Tl* takata recall. The contact owns a 2010 mercury milan. While driving 40 MPH, the air bag indicator illuminated and a warning to remove all items from the front passenger seat was displayed. The dealer (pensacola ford, 6397 pensacola blvd, pensacola, fl 32505) was notified, but the vehicle was not diagnosed or repaired because the air bag replacement parts were not available. The contact had not received a recall notice for the federal safety agency campaign number: 16v384000 (air bags) from the manufacturer. The manufacturer was not notified of the failure. The failure mileage was 121,000.
Takata recall. I have been waiting for two years. Still no air bag replacement! Ford advises not to let anyone sit in front passenger seat, but I cannot do that. Ford has not acted in a timely manner. First notice came in summer of 2016.
My steering wheel completely went off in the freeway I got a sign on the dashboard to service steering wheel now and then my steering wheel stopped working as I was driving in the freeway. After getting this fixed less then a year later the same issue happened as I was driving my steering wheel just locked and it was very difficult for me to steer my car to a safe place. This is the second time this happened the first time being on the freeway and this second time driving in the streets both times it happened while I was driving from one second to the next I got a message to service steering wheel now and then my steering wheel automaticly locked and it made it extremely difficult to manuever the car to a safe place. Both times my children were in the car and it was a very scary thing to go through.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (jordan ford, 2411 pat booker rd, universal city, tx 78148, (210) 477-8000) and was informed that the part was not available. The manufacturer was not notified. The contact had not experienced a failure. The VIN was not available.
Letter from senator nelson on behalf of constituent regarding a two year delay by ford in recall of takata passenger side airbag. *ld
Takata recall . We were notified years ago, still passenger side air bag not replaced. Now ford is telling us not let anyone sit in the passenger seat. Ford had ignored all our correspondence. It's rediculous, will never purchase another ford product.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact stated that the transmission wrench icon remained illuminated for months. The dealer (natchez ford lincoln, 14 sgt prentiss dr, natchez, ms 39120, (601) 445-0076) refused to provide a solution and suggested that the vehicle be diagnosed and repaired. The contact stated that there was a remedy for an unknown transmission recall that was not performed on the vehicle; however, the dealer and the manufacturer indicated that the vehicle was previously repaired per the recall. In addition, the vehicle was included in the federal safety agency campaign number: 16v384000 (air bags). The dealer stated that parts were unavailable. The manufacturer was notified. The failure mileage was not available. Vin tool confirms parts not available.
Tl* the contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Matthews currie ford in nokomis, florida 34275 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer was not contacted because the interim notice had no time frame concerning the remedy and part availability. The contact was unable to determine when the vehicle would be repaired for an extended period of time. The manufacturer stated that the part may be supplied to the dealer in spring of 2018. The contact was not experiencing a failure. Vin tool confirms parts not available.
Takata recall - got a letter from ford back 5 to 7 years ago stating that my passenger side airbag was / needed replacement. I've been writing letter after letter to ford corp every six months to a year and contacting my home dealership, gosch ford in hemet, ca trying to get them to replace this bag. The last letter I got from ford crop was dated 12/17 with an srn #16s26 / agencys recall 16v‑384 stating that it was now 'my responsibility' and do not let anyone sit there...and will let me know when 'parts are available'. Really - how long is it going to take to get a "replacement bag"? This is ridiculous. Can you help? We their clients need accountability. Now. Don't put the blame on us. Ford - get the parts. I will be happy to send you all the letters that I've sent or you can contact ron/service manager at gosch/hemet... I've talk to him several times regarding this problem/issue and he blames it on ford corp. Not getting him/them parts/airbags and many customers are waiting for them.
The repair is not available and hasn't been for a very long period of time. The ranger pickup drivers are told to come on down for repairs but our car still does not have available parts.
2010 mercury milan, consumer writes in regards to passenger airbag inflator safety recall.*ld the consumer stated the recall repair exceeded a reasonable amount of time.*js *js *tr
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