I was driving and my Hydrolic control unit failed
2010 Mercury Milan brakes complaints
Page 2 of 5: complaints 11 to 40 of 107, newest first, as owners wrote them.
The contact owns a 2010 Mercury Milan. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal only responded after being depressed further down to the floorboard. There was no warning light illuminated. The vehicle was taken to the used car dealer where the brake line was bled; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) as the VIN was not included. The failure mileage was approximately 165,900.
So my ABS and Traction control lights came on while driving, my steering wheel became stiff, and I had ZERO brakes. I almost hit another vehicle. After being able to pull over and safely park without hurting myself and child or anyone else, I had my husband come get my car. He said that when opening the break fluid cap it was sucked down. It "fixed" itself after the cap was fixed. After a few weeks, my 16 yr old was driving and it happened to her, she pulled over, called me. I came to get her and done what my Husband said, shutting the car off, turn the break fluid cap off see if the rubber part was sucked down, and it was , to push it back up, check fluid , put cap back on, restart car. This happens every 2-3 weeks. Driving down a very steep Canyon in Colorado I feared my breaks going out on me. I looked this issue up and there is a RECALL on 2010 Mercury Milan Hybrids just NOT for particular VIN. This is a serious issue that needs to be addressed.
The brakes failed to stop my car a week ago. A warning brake light appeared at the same time. It happened on a street near my home before I pulled onto the highway. No one was behind me. I shut engine off and when it restarted, I was able to brake, turn around, and return home. I had car towed to repair facility who examined the brakes and determined the brakes needed software update that only Ford could do as per a recall that just appeared. I had the car towed to Ford dealership where it now sits waiting to be worked into their schedule. This had also happened a year prior backing out of my driveway. Repair facility examined the brakes then, but found no issue as brakes began working again. Other than these 2 incidents, the brakes have been operating correctly. The car is available for inspection at Ford dealer in Lenoir City. TN.
The contact owns a 2010 Mercury Milan. The contact stated while driving approximately 20 MPH and attempting to stop the vehicle at a gate, the brake pedal was depressed but failed to stop the vehicle. The contact engaged the parking to stop the vehicle. The ABS, brakes, and traction control warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the hydraulic control unit and ABS control module failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was made aware of the failure. The approximate failure mileage was 62,200.
The contact owns a 2010 Mercury Milan. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but almost went to the floorboard. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who referred the contact to the dealer. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The contact stated the failure was related to the federal safety agency Campaign Number 19V904000 (Service Brakes, Hydraulic). The failure mileage was approximately 99,450.
Brake failure related to recall 19s54 which my vehicle vin number was not included. All brake warning lights came on and traction control lights came on as well as brake pedal going to floor and unable to stop in time going over railroad tracks. Almost causing me to crash thru railroad crossing gates as train was approaching. I used emergency brake to stop vehicle. Lights remained on and very little brake peddle stoping now. Ford says vehicle is not one of the vin numbers included in recall yet it is the same problem. Car needs to be flushed with dot 4 brake fluid brake fluid cap needs replacing and HUD needs to be replaced for stuck ABS valve.
The contact owns a 2010 Mercury Milan. The contact stated that ABS engaged while traveling on an icy road, the brake pedal was depressed to the floorboard. There were no warning lights illuminated. The contact continued driving and the failure corrected itself. The vehicle was taken to an independent mechanic who informed the contact that the ABS control module was sticking and needed to be replaced. The contact stated the failure was related to the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 73,000.
The contact owns a 2010 Mercury Milan. The contact received notification of the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Tail and brake light for the second time has failed. A safety function of this nature should not be this difficult to fix and replace. The item should be available and affordable. You literally have to take out a lone to get it fixed. So now I can't go to work or anything else with this vehicle. This is supposed to be an affordable car. So the only way for me right now to fix is park it. I hear one person say " well it's not like a wheel falling off " I said tell that to the person behind me. With all these distractions now, between phones and other fancy options on cars. I'm a truck driver so I know how important these warning devices are. It is time to set a new standard in how safety items get replaced availability and cost should never be an issue.!!!!!!!!! With out question.
An ABS warning light appeared on dashboard. When I was slowing to stop, the brake pedal started going to the floorboard. I was able to stop by almost standing on brake pedal. Ford dealership could find nothing. I checked brake fluid, fine. Light on dashboard were out. Was repeating sporadically, took to another mechanic whose assistant almost went through wall of shop. After code said ABS module, replaced. Problem repeated. Currently at another Ford dealership (4weeks waiting on hydrologic control module). Other Mercury Milan Hybrid have been recalled, why not this one?
The contact's sister owns a 2010 Mercury Milan. The contact stated that the brake pedal would depress to the floorboard without warning. The contact also stated that the brake master cylinder and the brake calipers were both replaced by an independent mechanic; however, the failure persisted. The contact then discovered the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) which he linked to the failure. The dealer was notified of the failure and confirmed that the vehicle exhibited the same failure as stated in the recall; however, there were no recalls associated with the VIN. The manufacturer was also notified of the failure and referred him to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was 140,000.
While braking for bumps and pot holes the brake pedal goes to the floor resulting in no brakes for a few seconds. Brake pedal returns after pumping the brake pad.
The contact's wife owns a 2010 Mercury Milan. The contact stated that while driving at various speeds, the brake pedal would intermittently soften as the brake pedal would depress to the floorboard without warning. The contact had taken the vehicle to an independent mechanic who informed him of the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) which he linked to the failure. The manufacturer was then notified of the failure and informed him that they were unaware of the failure and offered no further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 83,000.
At least once a month, when I pull out of my driveway and press the brake pedal it goes all the way to the floor and the car doesn't stop. This happened again on August 3rd, 2021. I have had it to the dealer for this issue and paid to have the ABS valve replaced out of pocket. Ford said the recall "didn't cover my VIN #" and they will not reimburse me. Despite having that part replaced, at significant expense, the issue still happens fairly frequently. Driving the car around the block slowly, repeatedly pumping the brakes, is the only way to temporarily resolve the issue.
The contact owns a 2010 Mercury Milan. The contact stated that while driving the brake pedal depressed to the floorboard. The brake warning indicator light was illuminated. The contact called the local dealer but, the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 73,,000. The contact stated the failure was similar to the federal safety agency campaign number:19v904000 (service brakes, hydraulic).
I was at a store for a while I came outside I crank my car put the car in reverse simultaneously the traction control light the ABS system light came on along with the power steering going out I did see. This is all the symptoms of a recall but it is not associated with my VIN number now the dealership that has my vehicle has service three other recalls where is servicing three other recalls that has told me that now I will have to pay $3,500 for a rack and pinion replacement and whatever this recall causes for my brakes
Tl* the contact owns a 2010 mercury milan. The contact stated while reversing from her driveway, when depressing the brake pedal to the floor but failed to stop the vehicle. The contact stated she hit the curb and stopped the vehicle movement. The contact stated no warning light was illuminated. The vehicle was not drivable. The vehicle was taken to local dealer sesi lincoln (3990 jackson rd, ann arbor, mi 48103: (877) 752-9031) and was informed of future recall associated to her failure. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic), however, the part to do the recall repair was unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was unknown .VIN tool confirms parts not available. - (recall related incident) ts
I have a 2010 mercury milan. There is an open recall on the hydraulic brake system for over a year without a remedy. I am nervous to drive long distances or sell it because of what might happen. There has been no communication from ford.
Replaced ABS and master cylinder and can't restore brakes after bleeding them out there was still no brakes replaced ABS and master cylinder rebleed them and still no brakes
Can not restore brakes tried replacing mastercyclinder and ABS also bleed ABS and master cylinder still no brakes
At night, as my son was approaching a 4 way stop on a city street in slick, icy conditions, ABS kicked in and locked up and slid through the stop sign. Since that time, the ABS has not worked. The brakes sill work, but you have depress it nearly all the way. Took it to the mechanic last week, and said hcu valve was sticking and not closing. Noted their was a recall on this for early manufactured model the federal safety agency #19v904.
I don't have brakes and the ABS and brake light is on.
My mercury milan has 124,000 miles on it and I just experienced the soft brake problem while parking my car in the garage at a slow speed and the pedal went to the floor. Now when I drive the vehicle, the pedal goes almost all the way to the floor to stop now and has not returned to normal. I called ford direct after contacting my local dealership, and they told me that my car does not fall with in the date range from manufacturing (6 mos) for the ford issued recall number 19s54. They basically told me this is an owners expense now. Clearly the bosch hcu parts ford installs are defective and and they should cover the cost. I just received an estimate of almost a $1000 to replace the hcu and flush the break system. I am at a lost for words in how I feel about this.
When braking to slow down or get to a stop the brake pedal pressed down but the car didn't seem to stop as quick as it should have. A while later, when having to brake quickly, the car hit another vehicle infront of it. The accident took place on a city road. No police report was filed because the other car's bumper had minor damage unlike my car which the front & hood of has substantial damage.the repair estimate for me was about 4k dollars which is higher than I can afford.
The car brakes no longer work, replaced brake pads and calipers and still no brakes. Took it to dealer and they said there is a recall in place and still no fix. It's been almost a year now.
The brake light, ABS light, and electric stabilizer lights came on, which resulted in the loss of full braking. I took the car to my mechanic; he discovered that the ABS pump was leaking. I purchased a used ABS pump, and after installing it, the mechanic had no success resetting the codes. He told me it could be that the part is a used one, so I ordered a new ABS pump from parts maven ford. After installing the new part, the mechanic had the same issues with it as well. The mechanic is not able to clear or reset all codes for the electric stabilizer, ABS, and brake lights and adequately calibrate the brakes. It left the brake very soft on the pedal, and it required pressing the brake hard to the floor to bring the car to a full stop. What's worst, when moving from the park, the car would roll forward or backward and is not stopping the vehicle as it ought to do. It takes longer to stop, and it requires pressing hard on the brake and longer distance to come to a full stop. Upon further research, the mechanic found out that ford knew about the problem and had issued a recall for owners who were experiencing the same problem mentioned above to have their vehicles fix for free at a ford repair shop. I contacted ford on 10/12/20 only to be told by the ford repair shop and on an online chat with a ford rep that my car, while it's one of the vehicles listed in the recall, is not applicable due to my VIN#. It is very troublesome because ford only limited the recall to some 2010 mercury milan hybrid and not to mine. It's a safety issue that they admitted to knowing about and is the only one who can fix it, yet they refuse to include my car. Since I have been without the use of my car for over one month, I have no choice but to take it to a ford repair shop and get it to fix at my own expense and will follow-up with a lawsuit against ford to get my money reimbursed.
Tl* the contact owns a 2010 mercury milan. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer were made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 mercury milan. The contact stated while driving at approximately 30 MPH, the brake pedal was depressed and went to the floorboard extending the braking distance. The parking brake was used to slow and stop the vehicle. There was no warning light illuminated. The contact drove the vehicle to the residence. The vehicle was taken to john kennedy ford of jenkintown (1650 the fairway, jenkintown, pa 19046) to be diagnosed. The contact was informed that the vehicle experienced complete brake failure. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part was not available. The manufacturer was made aware of the failure. The failure mileage was 153,000. Vin tool confirms parts not available.
When the brake pedal is released the car doesn't move forward or backward. The brakes are sticking between stopped and go. This problem also occurs when the car is in motion and there is shaking and a vibration that literally comes out of nowhere. The main question here to be answered; is the ABS valve and the hydraulic control unit working properly? Currently the car is not covered under the ford recall 19s54. The recall for the ABS hydraulic control unit needs to be expanded to cover all mercury milan vehicles. The testing and or replacement of the hcu is critical for all milan owners safety. I was told at my dealership that there is no recall and the ABS light isn't on so there isn't any problem. I am going to see if I can get this problem repaired on my own after dealing with this issue for the past six months.
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