The contact owns a 2010 Mercury Milan. The contact stated while driving at various speeds, the steering wheel was difficult to turn. Additionally, the contact stated while driving 30-35 MPH, the steering wheel seized inadvertently. There were no warning lights illuminated. The contacted depressed the brake pedal and pulled over to the side of the road and parked the vehicle. The contact stated that upon returning to the vehicle, the vehicle was restarted, and the steering wheel was no longer seized, but the steering wheel was difficult to turn. The contact was able to drive the vehicle; however, the failure recurred while driving. The dealer was notified of the failure and informed the contact that the failure was related to the federal safety agency Campaign Number: 15V340000 (Steering); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mercury Milan engine failure problems
26 of the 2,520 owner complaints about the Mercury Milan describe engine failure, most of them for the 2010 model year.
- owner complaints
- 26
- worst model year
- 2010
- typical mileage
- 91,000
By model year
Often reported together
Steering lock-up 17Power steering loss 6Check engine light 3Stalling 2Ball joint 2Shudder 1Oil consumption 1Loss of power 1
What owners say
The contact owns a 2010 Mercury Milan. The contact stated that the power steering assist became inoperable. The driver was unable to turn the steering wheel. The contact stated that the steering wheel had seized. The vehicle was restarted, and the steering wheel operated as designed. The power steering assist fault and service power steering soon messages were displayed. The contact stated that the failure was related to the federal safety agency Campaign Number: 15V340000 (Steering). The local dealer was contacted, and the contact was referred to the Ford Warranty Department for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 38,000.
The contact owns a 2011 Mercury Milan. The contact stated that while driving at an undisclosed speed, excessive force was needed to steer the vehicle. The contact stated that the power steering fault warning light was illuminated. The contact stated that the failure recurred, and the steering wheel seized. The vehicle was towed to a local dealer, where it remained awaiting the diagnostic test and repair. The VIN was not included in the federal safety agency Campaign Number: 15V340000 (Steering). The manufacturer was made aware of the failure and advised to file a complaint with the federal safety agency Hotline. The approximate failure mileage was 150,000.
Tl* the contact owns a 2010 mercury milan. While driving 60 MPH, the steering seized and the power assist warning indicator illuminated. The contact managed to veer to the shoulder of the road. When the vehicle was turned off and restarted, it failed to reset. The contact managed to drive home. The contact scheduled an appointment with bright bay lincoln (1174 sunrise hwy, bay shore, ny 11706, (631) 666-6720) on october 10, 2019. The contact referenced the federal safety agency campaign number: 15v340000 (steering). The manufacturer was made aware of the failure and offered assistance with the repairs. The failure mileage was approximately 65,003.
Tl* the contact owns a 2011 mercury milan. The contact stated that while driving at 50 MPH, the steering wheel seized. The power steering assist and traction control warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as the rack and pinion needing to be repaired. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 114,000.
Tl* the contact owns a 2010 mercury milan. While reversing out of the driveway, the power steering seized and the steering wheel could not be turned. The manufacturer was contacted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 145,000.
Tl* takata recall. The contact owns a 2011 mercury milan. Within months of owning the vehicle, the steering wheel became stiff. West herr ford of rochester (4545 w ridge rd, rochester, ny 14626, 1-(585) 352-1200) was notified several times, but could not provide a remedy. The failure continued and the steering wheel seized. The vehicle was towed to a repair facility where an independent mechanic indicated that there were two failure codes. The contact was advised to take the vehicle to a dealer for further diagnostic testing. The contact stated that a tie rod replacement and an alignment had previously been performed, but they failed to provide a permanent remedy. The contact planned to take the vehicle back to the dealer to be repaired per the federal safety agency campaign number: 19v001000 (air bags) and for more diagnostic testing regarding the steering. The manufacturer was notified of the failure and stated that the vehicle was excluded from the federal safety agency campaign number: 15v340000 (steering). The failure mileage was not available.
Tl* the contact owns a 2010 mercury milan. While driving 40 MPH, the steering wheel seized and the power steering assist and service advancetrac warning indicators illuminated. The vehicle was able to be coasted to the side of the road. The contact powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was driven to the contact's residence. The contact called stoltz ford of st. Mary's at (814) 781-1010 (located at 988-s st marys st, st marys, pa 15857) and a diagnostic appointment was scheduled. The manufacturer was not notified of the failure. The approximate failure mileage was 41,450.
Takata inflators : I picked up my 2010 mercury milan after being advised of the recall and was told my vehicle could not be driven I received a call today after 2 months stating my car was ready as I arrived to the dealership I returned the rental and tried to start my own car and could not the vehicle was jumped and I left dealer turned into traffic and could not accelerate as the car was seized up into 2nd gear the belts have possible dry rot brakes have corrosion from the car being stationary all the time waiting on parts. I returned to the dealer where I was told many cars are having numerous issues and they could not help me and I was then left to drive my unsafe vehicle home
Tl* the contact owns a 2008 mercury milan. While driving various speeds, the steering wheel seized and the vehicle shuddered. The contact stated that the vehicle stalled and completely shut off. The vehicle failed to restart. The contact also mentioned that the brake pedal traveled to the floorboard when the brake pedal was depressed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 75,000.
Related recalls
No recalls on record for this model year.
Questions about the Mercury Milan engine failure
Which Mercury Milan years have engine failure problems?
The model years with the most reports are 2010 (14 complaints), 2011 (7 complaints) and 2008 (3 complaints).
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