01/18/07 when truck shifts gears it vibrates. Solution: flush automatic transmission fluid. (also changed oil) helped for a few months but problem is back. ($198.95) 5/29/07 air bag light stays on. Solution: replaced drivers side pretensioner. (also changed oil). $273.19 6/26/07 heard very loud clunking noise. Solution: replaced front differential (internal damage to clutches), both rear axle seals (because of leakage) $1580.23 11/07/07 truck makes loud noise from the rear and seems to jump while turning. Solution: front end alignment and replace seals in rear. $482.97 still have the loud noise and jumping. 12/13/07 take truck to different place with same problem. Solution: replace left front hub bearing. $401.73. 02/18/08 still have same problem with loud noise and jumping. Solution: left rear hub bearing, drums in rear, and now mechanic tells me I need clutch packs in rear to solve problem. Tells me I should take it back to the dealer.??? $380.00. Now I can add all of this up 198.95+273.19+1580.23+482.97+401.73+380.00=$3017.07 to finally get my truck fixed---------priceless!!!!!!!!!
2002 Mercury Mountaineer airbags complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
Tl*the contact owns a 2002 mercury mountaineer. The contact stated that the air bag light remained illuminated until the two front seat belts were replaced. Two months later, he drove over a bump and the failure recurred. The front seat belts were replaced again. The dealer stated that when the air bag light displays on the instrument panel, the air bag system is inoperative. Ford has a repair bulletin that states that the wiring harness from the main harness to the detonator is non-functional. The air bag light is currently illuminated. The speed was unknown. The current mileage was 68,245 and failure mileage was 36,520.
Tl*the contact owns a 2002 mercury mountaineer. On april 15, 2007, the contact's daughter was involved in a crash while driving 10 MPH. The air bags failed to deploy. Her daughter suffered a mild concussion and received headache medication from her doctor. The vehicle's hood and fender were damaged. The dealer currently has the vehicle. A police report was filed. The current mileage was 66,246 and failure mileage was 65,246. Updated 02/01/08.* lj
Dt*: the contact stated the vehicle was in two accidents and the airbags did not deploy. In the first accident which occurred in july 2005, the vehicle was stolen when the accident occurred and the airbags did not deploy. The second accident in october 2006, the vehicle was hit at an intersection and the airbags did not deploy. The other vehicle ran a red light at 50 MPH when it impact the vehicle which was immobile. The other vehicle flipped over and there were three injuries. There were no injuries in the contact's vehicle. The airbag warning light was not illuminated prior to, during or after the accident. The vehicle was inspected by the service dealer after the first accident who determined there were no problems with the airbags. The vehicle has not been to the service dealer after the second accident. A police report was filed.
Dt: the contact's vehicle was involved in a head on collision with a tree while driving at 45 MPH. Upon impact, the front air bags did not deploy. There was one injury reported. The insurance company was notified and a report was taken. The manufacturer was contacted. They requested that the vehicle be delivered to them for analysis. The insurance company had already taken the vehicle. A police report was taken. *ak updated 12/19/05.
The side air bags in my 2002 mercury mountaineer deployed for no reason. Although no one was seriously injured because the car was traveling at less than 5 miles per hour at the time, this could have been a serious situation. Ford's response has been less than satisfactory. Despite the fact that I prompltly notified ford of the incident, no one at ford's consumer affairs department has contacted me to investigate the problem as promised. In fact, when I called ford on march 1, 2003 to follow-up, a telephone representative informed me that ford's computer records show that a consumer affairs agent had contacted me on february 27, 2003. I received no such call and I am still waiting to hear from an agent from that department. In addition, ford did not authorize the service department of my dealership to examine the vehicle until friday, january 28, 2003.
While coming out of driveway at a very low speed air bags deployed hitting the consumer. Contacted dealer, and dealer was not willing to do anything.
While traveling in inclement weather there was a water pot hole in street. Another vehicle made a sudden stop and consumers son hit vehicle from behind. Upon impact, dual airbags did not go off.consumers son hydroplaned hitting other vehicle head on then over to the right left side.
While make a right turn another vehicle veered into consumer's vehicle from the side. Upon impact, side curtain airbags didn't go off.
Three sets of goodyear, eagle ls tires, size p24570r16 (no dot # mentioned) with less than one hundred miles had to be replaced because knots were found on sidewall and tread. Dealer has been contacted. *ak engine light illuminated due to faulty dpfe sensor; air bag light on, air bag module replaced; loose rear center console; vibration and popping noise over bumps, replaced and balanced all four tires, replaced stabilizer bar links, rims were out of round; scrunching noise while turning, rack and pinion replaced; experiencing whistling noise; hard jerk and popping noise when shifting, gear selector slippage; A/C vent squeaking, A/C vent readjusted.
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