Tl* the contact owned a 2002 mercury mountaineer. While driving, the vehicle slid on ice. The contact lost control of the vehicle and crashed into a ditch. The air bags failed to deploy. The contact sustained head, chest, lower and upper back, abdominal, and neck injuries that required medical attention. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 250,000.
2002 Mercury Mountaineer airbags problems
20 complaints (5% of all complaints for this car). Typical mileage when it fails: 87,000. 9 crashes reported.
- owner complaints
- 20
- of this car's complaints
- 5%
- typical mileage
- 87,000
- crashes
- 9
- recalls
- 0
Which part fails
- Frontal8
- Side/window2
- Frontal: sensor/control module1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mercury Mountaineer airbags problems in other years
Specific symptoms reported on the 2002 Mercury Mountaineer airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Mis-assembled airbag clockspring
In july 2001, ford issued a special service message announcing that some air bagclockspring devices may produce noise when the steering wheel is turned full left or right.ford was aware that some clocksprings may have been improperly installed.the improper installation may also cause an open circuit and the air bag warning light to illuminate.starting with vehicles produced in september 2001, ford adding length to the clockspring wire to reduce the likelihood of damage from improper installation.odi's investigation revealed 32 comlaints (vehicle built prior to sept. 2001) of warning light but no crashes, injuries, lawsuits or claims.a safety defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see attached summary report.
EA02010
What 2002 Mercury Mountaineer owners say
Most recent owner complaints, unedited.
While driving on a straight road going 20-25 MPH, my driver and passenger side/curtain airbags deployed for no reason. I pulled over and called my insurance company still confused as to why this happened. They informed me to call ford and report it and cut the airbag enough to see. With no luck on getting help from ford or my insurance company, I'm now dealing with failing inspection due to my airbag light. I feel this is a manufacturer problem as I haven't made any modifications to the vehicle.
While driving to work one morning all I here was ding ding ding od/off started flashing . Sec later check transmission light came on now when I drive putting foot on the paddle to go it will idle up I release and it will shift n go. Aamco saying that I need a rebuilt tranny that's bs with all what I have been reading it's just a rip off I don't have $3500 to get this fix. Now seeing not once not twice so many complaints I read that people paid for 2 or more tranny for the vehicle's and nothing is been done about it. And the ford deals knows about it..... Do a human being has to lose their life before ford dealer's can own up to there responsibility? If they was in our shoes they would want the same thing vice verse they say u reap what you sow. Please please please help up just fix our transmission that's all.. Another thing ABS light stays on check engine light stays on the seat belt light stays on all my windows doesn't let down now wtf?
Tl* the contact owns a 2002 mercury mountaineer. The contact stated that after driving into a parking garage, the air bag warning lamp illuminated and the air bags deployed. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 150,000.
Tl* the contact owns a 2002 mercury mountaineer. The contact stated she was at the dealer purchasing the vehicle when she noticed the air bag light was illuminated. The technicians repaired the vehicle. The contact was not sure of the repairs made. After the repairers were made, the contact was parked when the front driver side air bag deployed. The vehicle was taken back to the dealer where the technicians replaced the air bag and the restraint control module. However, the air bag deployed a second time. The vehicle was taken to the dealer where they advised her to contact the manufacturer. The manufacturer was contacted and stated they would have to perform a diagnostic test on the vehicle. The vehicle was not repaired. The approximate failure mileage was 87,000.
2002 mercury mountaineer v8 awd 4.6 transmission failure. Vehicle had under 60,000 miles, but had surpassed extended warranty time frame. Reverse vehicle would not move. Shifted very hard through gears. Sometimes tacking at 3000 RPM. Took to a transmission specialist. Repaired at a cost of 2600.00. Have since returned vehicle to same place for same issues plus transmission overheat light and leaking transmission fluid. Seat belts locked down for no reason. Would not retract. Called dealer, could not do anything because I was over restraint warranty by 3000 miles. Have replaced all 4 seat belt restraints. Front air bag light stays on or blinks, or is off. Called dealer, stated repair would not be covered due to mileage. I purchased this vehicle brand new june 2002. Today it has 65,00 miles on it. Is driven primarily on the highway for vacations. Have had several small repairs that were covered under extended warranty. I am very disappointed in the performance of this vehicles drive train and safety restraint system to include seat belts and air bag issues. With as many complaints I see on line about the transmission and front air bag issues, seems to me something should be done to help those of us that purchased in good faith what should have been a great vehicle. I have been a ford/ mercury owner since 1971. This is the first vehicle I have had that had major issues.
Tl*the contact owns a 2002 mercury mountaineer. While driving 10 MPH, the front end of the contact's vehicle was struck by another vehicle traveling 70 MPH. None of the air bags deployed. The vehicle has not been diagnosed by the dealer. The contact did not notice any differences beforehand. A police report and pictures are available. The current and failure mileages were 101,200.
Passenger air bag warning light activated / will not go out. / this a safety issue which chronic on this make and model year / should not be subject to normal warranty terms / should be repaired by mercury and not the owner / costly repair / normal driving and wear / this issue has not been corrected on my vehicle needs repair.
Tl*the contact owns a 2002 mercury mountaineer. While driving between 10-20 MPH, the contact swerved to avoid a dog in the road. The vehicle accelerated down an incline into some small trees. The contact sustained injuries to her back and struck her mouth against the steering wheel. The vehicle was destroyed and none of the air bags deployed. A police report was filed. The VIN was unknown. The current and failure mileages were 62,000.
My wife and mother-in-law were involved in a head on crash on 2/12/2008. The air bags on the 2002 mercury mountaineer did not deploy.
Questions about the 2002 Mercury Mountaineer airbags
Does the 2002 Mercury Mountaineer have airbags problems?
Owners have filed 20 complaints about the airbags of the 2002 Mercury Mountaineer, 5% of all its complaints.
At what mileage do 2002 Mercury Mountaineer airbags problems start?
The typical (median) mileage in owner complaints is 87,000 miles.
Was there a recall on the 2002 Mercury Mountaineer airbags?
There is no recall for this problem on this model year.
What year does the Mercury Mountaineer have bad airbags?
The Mercury Mountaineer model years with the most airbags complaints are 2002 (20 complaints), 1999 (14 complaints) and 2004 (12 complaints).
Other 2002 Mercury Mountaineer problems
Transmission 144Body 70Suspension 36Engine 35Visibility 33Brakes 23Steering 23Electrical 19Acceleration 18Fuel system 8Tires 8Seat belts 7Locks 6Wheels 6Seats 2Driver assistance 1Lights 1
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