2002 Mercury Mountaineer suspension problems

Filed May 26, 2017 · Brakes, Suspension · IL

I purchased a used vehicle from redefined auto sales located in skokie, il on 3/11/17. Since then I have spent over $1500.00 in cost for repairs on this vehicle, beginning with I had to get the oil changed the same day that I bought the vehicle because the change oil required light came on as soon as I exited the expressway, I almost got into a serious accident on the expressway in route from the car dealership because a motorist tried to cut me off and that is when I discovered that the horn was not working. The next day the power door locks stopped working and things just has went down hill since then, the vehicle is in the shop right now as I'm typing this, I have not driven the vehicle anywhere other than back and forth to repair shops. I filed a complaint with the bbb but nothing was done about the complaint because the business responded saying the vehicle was used and I rejected the response and then received an email from the bbb saying that the case was closed. This vehicle was a lemon with a lot of issues and none of those issues were disclosed to me when I purchased the vehicle.

Filed Sep 27, 2010 · Suspension · 101,000 miles · OH

Tl* the contact owns a 2002 mercury mountaineer. The contact was driving approximately 55 MPH when vehicle began to drive as if were "floating". The vehicle was pulled over and upon examination; the contact could not find a failure within the vehicle. He re-entered the vehicle and as he began to accelerate, the vehicle began to shake abnormally. The vehicle was taken to an independent repair facility where the contact was informed that the rear passenger sway bar was fractured. The vehicle was then taken to another independent repair facility where the sway bar was repaired. The failure did not recur. The failure and current mileage was 101,000. Updated 01/11/2011*lj updated 03/28/11

Filed Jun 11, 2010 · Brakes, Suspension · 87,000 miles · OH

2002 mercury mountaineer awd v8 - approximately january and may 2009 both rear hub bearings went bad at 87,000 and 90,000 miles , both sets of emergency brake shoes were disintegrated when taken off . Rear coil springs are broken . Front differential box has leaked for some time now . Rear end axle seal has been leaking for some time now . Going on 4th set of brakes on front . June 2010 at 109,000 miles transmission finally went out - after acting up from time of purchase at 37,000 miles - it would slip when put in drive at first morning startup and would jerk erratically at low speeds - we have never pulled anything with vehicle .

Filed Apr 27, 2010 · Electrical, Suspension · 125,000 miles · NC

The transmission keeps slipping causing the car to stall and stutter in traffic had to have it rebuilt in 2008 costing $3600.00, the differentials causing problems on front and rear with the car wheels spinning and sticking at times, the tires (all four) balling out from the inside out having to replace them every three to four months, the power locks, radio, interior lights all work when they want to like its a shortage.

Filed Feb 28, 2010 · Suspension · 116,000 miles · NJ

Rear coil spring failure - completely broken in two poses a major safety problem.

Filed Feb 16, 2010 · Suspension · 121,000 miles · MA

Tl* the contact owns a 2002 mercury mountaineer. The contact was driving approximately 40 MPH on normal road conditions. There was a loud noise outside of the vehicle. The driver pulled over to the side of the road and inspected the vehicle. The vehicle resumed operation with caution to the residence. The vehicle was towed to an independent mechanic. The failure was contributed to the front and rear control arm. The front and rear control arms were replaced. The failure mileage was 121,000. The VIN was unavailable.

Filed Dec 30, 2009 · Body, Suspension · 90,000 miles · MN

On cold mornings, the front windshield fogs/frosts up. Turning heat on and selecting defrost provides little to no air to windshield. Dealership identified it as a broken vent select door, requiring dashboard to be removed and part replaced, $1100 fix. In doing research on the vent select door - cars are designed that if the selector breaks that the air should default to the front defrost so that windshield would not fog/frost and cause a life threatening situation. Multiple times this has occurred while driving, all along believing that the fogging up was due to snow build up on outside vents. The fact that the vent broke and did not push air to the windshield is why I'm logging this complaint as it could have resulted in a life threatening situation. In reading the other entries, noting that I've had to have the rear coil springs replaced and had back liftgate replaced after cracking.

Filed Sep 29, 2009 · Body, Suspension · 445,690 miles · FL

2002 mercury mountaineer. In the past 4 years we have replaced the rear bearings 5 times and now ford motor company will not honor the warranty. Each time the bearings last between 4 and 6 months.

Filed Sep 28, 2009 · Suspension · 80,000 miles · OH

Tl* the contact owns a 2002 mercury mountaineer. The contact stated that during routine inspection, a technician concluded that the two rear coil springs have fractured without any prior warnings. He then added that the failure was common for this model type. He is in the process of having the vehicle repaired at an expense of $600.00. The manufacturer was notified, but no assistance was provided. The failure and current mileages were 80,000. Updated 10/26/09. *lj updated 10/26/09

Filed Apr 28, 2009 · Suspension · 95,000 miles · IL

Both rear coil springs were broken. Both had been weakened due to corrosion before they broke. This is a widely-known issue with this vehicle and I had been checking for this problem every couple months. I last checked in december of 2008 and neither spring was broken through and neither showed external corrosion at the time, but they must have been very deteriorated even then. My point is that a visual inspection with the wheels off did not reveal the problem before the springs broke. One of the broken springs has a split along the length of the spring wire several inches long and a complete failure roughly perpendicular to the wire. The other does not have the split; it is just broken in shear perpendicular to the wire.