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2002 Mercury Mountaineer acceleration problems

18 complaints (5% of all complaints for this car). Typical mileage when it fails: 67,000. 4 crashes reported.

owner complaints
18
of this car's complaints
5%
typical mileage
67,000
crashes
4
recalls
1

Which part fails

  • Accelerator pedal
    7
  • Cruise control
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Mercury Mountaineer acceleration problems in other years

1996200020052010

Specific symptoms reported on the 2002 Mercury Mountaineer acceleration

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Sudden acceleration 6

Related recalls

Vehicle speed controlReported October 13, 2009 · 4,500,000 vehicles affected
What is wrong
Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). The scds may leak internally and then overheat, smoke, or burn.
Risk
A vehicle fire could occur with or without the engine running.
Remedy
Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. Repairs will be completed free of charge. The safety recall began on october 27, 2009. Owners may contact ford at 1‑888‑222‑2751.

Recall number 09V399000 · Recall details

Related investigations

Stuck engine throttleOpened July 7, 2005, closed November 2, 2005

On july 7, 2005, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged stuck throttle complaints in certain model year (my) 2002 ford explorer and mercury mountaineer vehicles equipped with the standard available 4.0l sohc v6 engine.at that time, odi was aware of 15 complaints that alleged stuck engine throttle causing unwanted vehicle acceleration and 1 alleged crash as a result.six complainants reported that throttle control cable replacement remedied the alleged stuck throttle condition.additionally, odi was aware of a technical service bulletin issued by the manufacturer that referred to an accelerator cable design change.odi sent a letter to the manufacturer on july 18, 2005 requesting certain information about these vehicles. According to ford, approximately 234,092 subject vehicles built from august 14, 2000 (?job 1?) through october 31, 2001 used a particular accelerator cable known as a 16 lay wire design.this design is comprised of the throttle cable surrounded by a conduit made of several concentric layers including a teflon liner, a nylon tube extruded over the teflon liner, 16 lay wires wrapped around the nylon tube, and finally a nylon jacket extruded over and around the lay wires. Ford reports that throttle control concerns related to the accelerator cable are likely caused by a migration of the inner teflon liner out of the conduit at the dash panel fitting.should the teflon liner migrate outward sufficiently to contact the accelerator pedal arm it could interfere with the pedal?s ability to return to idle.in november 2001, ford began using a new 12 lay wire design accelerator cable.this change was implemented to allow for installation of optionally available power-adjustable pedals. Field data suggests that the condition with the subject cable is more prevalent in cold (winter) climates.of the 396 warranty claims related to the alleged defect, nearly 68% occurred in winter months and most warranty claims are associated with vehicles sold in the northeastern, northern interior (midwest), and rocky mountain regions of the united states.this seasonal trend appears to be in decline with fewer warranty claims paid in winter 2005 than in previous winters.there are no known crashes related to the alleged defect on the subject vehicles, the complaint rate is low after approximately four years in service (3.0 incidents per 100,000 vehicles) and the failure trend is declining.there have been no new complaints since january 2005.a safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.odi will continue to monitor its complaint database and will receive updated complaint and warranty data from ford in spring 2006 to verify the trend analysis.the agency will take further action if warranted by the circumstances.

PE05037

What 2002 Mercury Mountaineer owners say

Most recent owner complaints, unedited.

Filed Nov 21, 2016 · Acceleration, Electrical · 150,351 miles · WI

When going 25-30 MPH vehicle will not shift.it actually kicked the vehicle back. Od light started to flash then service engine soon light came on.been doing this since. Went to go get mountaineer read and of coarse..the transmission..something needs to be done otherwise this might eventually lead to a lawsuit after reading all of the complaints on the exact same thing.

Filed Sep 10, 2013 · Acceleration · 150,000 miles · FL

The speed control deactivation switch was replaced in my 2002 mercury mountaineer by a local dealer after the original recall was issued [ford recall campaign number 09s09]. Approximately 6 months ago, the low brake fluid light began to illuminate. Over time, the cause of the brake fluid loss became obvious as the brake fluid began to visibly leak from the new speed control deactivation switch. Presently, the low brake fluid level light illuminates every three to four days with minimal driving. The brake fluid reservoir requires approximately one quarter of its capacity upon every occurrence. It appears that the replacement speed control deactivation switch may be faulty as well. Hopefully, this is a rare occurrence, but in case it becomes more wide spread, I wanted to bring the issue to someone's attention.

Filed Oct 6, 2010 · Acceleration, Electrical · ID · fire

2002 mercury mountaineer. Consumer states vehicle caught fire under the hood *tgw the consumer believed the reason for the vehicle catching on fire was due to a faulty starter. The consumer also mailed in a recall letter regarding the speed control deactivation switch.

Filed Jul 1, 2010 · Acceleration, Locks · 99,000 miles · MI

I was driving my 2002 mercury mountaineer on vacation in florida 1400 miles from home with my kids, I was on the interstate 75 on alligator alley when I was coming up on two semi trucks, I applied the brake and instead of the cruise control shutting off it sped up fast sending me towards the semi trailers going about 85 MPH, I slammed on the brakes and veered off the interstate onto the shoulder and grabbed the gear shift lever to downshift to slow it down and the shift lever broke of in my hand, I got the SUV home and contacted the ford dealer and I was told that there is a recall on the cruise control for failure but that I have to pay around 1 thousand dollars for the shifter arm that broke off when the cruise control defect caused all of this in the first place and the shifter arm should be a recall also as there are thousands and thousands of instances of shifter arms breaking on these models.

Filed Jun 15, 2010 · Acceleration, Body · 90,000 miles · MD

I own a 2002 mercury mountaineer. The tailgate developed a crack between the emblem and the rear glass lift. It was fixed once already and has since cracked again. Since this crack has developed, the door ajar light has come on. I have noticed the same crack in almost every ford explorer and mountaineer that I see. I contacted the dealer to have it repaired again and was told that they only cover the repair once. I don't feel I should have to pay out of pocket for an obvious manufacturing defect. I then contacted ford and was told there is nothing they can do for me. Keep in mind, I have also had numerous visits for my transmission having issues from the beginning and I have also had issues with the cruise control where it suddenly "takes off" and goes really fast. Ford needs to stand by it's vehicles and fix them when there are obvious manufacturer defects!

Filed Nov 9, 2007 · Acceleration · NE · crash

2002 mercury mountaineer with sudden acceleration problems. State farm insurance would like to know if someone wanted to look at the vehicle before repairs were made. *kb the consumer hit a homeowners garage.

Filed Jun 25, 2006 · Acceleration · WA

While driving the entire accelerator assembly fell off onto the floor. This occurred on interstate.

Filed Oct 12, 2005 · Acceleration, Fuel system · 67,000 miles · OH · crash

My wife was pulling into a parking space when the vehicle surged forward resulting in a crash with a metal hand rail and two air conditioning units. No definitive cause has been established except. A witness says she heard an engine rev up just prior to the crash.

Filed Sep 8, 2005 · Acceleration · 35,000 miles · MI

Vehicle has sudden speed while trying to brake.

Filed Jul 14, 2005 · Acceleration, Transmission · 100 miles · MI

Dt: about two years ago owner purchased the vehicle 2002 mercury mountaineer. Right away owner complained of acceleration problem. While driving on the road vehicle felt like it was shifting when it accelerated. Vehicle usually did this about 25-30 MPH or even higher speeds. The rpms would raise and increase speed. It felt like a transmission problem because it would accelerate, and raise the rpms without warning. There were no lights to indicate a problem. The first time the vehicle was taken to the dealer they didn't know what the problem was. The dealership was cooperative. The dealer replaced about half the transmission because they were thinking that it was a transmission problem. The problem has remained about the same and was still going on. When it accelerated by itself it sped up about 5-10 MPH. The rpms went up by about 1000. Owner would like to make the office of defect investigation investigators aware that he would like to have someone come and check out the vehicle, and even take the vehicle away for further analysis if they would like to. He another vehicle to drive, and insisted about getting the problem with the accelerator repaired.

Questions about the 2002 Mercury Mountaineer acceleration

Does the 2002 Mercury Mountaineer have acceleration problems?

Owners have filed 18 complaints about the acceleration of the 2002 Mercury Mountaineer, 5% of all its complaints.

At what mileage do 2002 Mercury Mountaineer acceleration problems start?

The typical (median) mileage in owner complaints is 67,000 miles.

Was there a recall on the 2002 Mercury Mountaineer acceleration?

Yes, 1 recall: 09V399000. Check your VIN to see if your car still needs the free repair.

What year does the Mercury Mountaineer have the most acceleration problems?

The Mercury Mountaineer model years with the most acceleration complaints are 1997 (59 complaints), 1998 (36 complaints) and 2000 (28 complaints).

Other 2002 Mercury Mountaineer problems

Transmission 144Body 70Suspension 36Engine 35Visibility 33Brakes 23Steering 23Airbags 20Electrical 19Fuel system 8Tires 8Seat belts 7Locks 6Wheels 6Seats 2Driver assistance 1Lights 1

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