2002 Mercury Mountaineer body problems

Filed Jun 18, 2022 · Body, Electrical · NY

Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame components, and other structural components that may present a safety hazard. Electrical :Â electrical systems and items such asa wiring and cable on or inside the door, ignition switch cover detach ,instrument panel and gauges blinking that causes motors and actuators that power mechanical devices like (windows, sunroofs, seats, etc.) Generate some kind of electrical problem that may present a safety hazard. Power train :transmissions, transfer cases fluid hard to check ,electronic control units and shift lever inacurated, drive axles, hubs, shafts, differentials, CV joints star vibration that may present a safety hazard.

Filed Feb 5, 2020 · Body, Visibility · PA

Tl* the contact owns a 2002 mercury mountaineer. The contact stated that the rear lift gate failed to latch securely on several occasions. The contact stated that the failure was intermittent. The contact stated on one occasion while driving the vehicle, the lift gate ajar warning light illuminated. The contact's son went to close the lift gate and glass shattered. The contact hired a glass repairmen to fix the window for $250.00. The dealer nor the manufacturer had been notified of the failure. Upon investigation, the contact associated the federal safety agency campaign number: 01i010000 (visibility) with the failure. The failure mileage was unknown.

Filed Dec 29, 2014 · Body, Electrical · CA

The car would have a warning display that a door was ajar and we would check all the doors and re-close them all and the warning would still appear. Then we would check the lift gate window on the back and re-close it and the display would go away, but the lift gate was closed the whole time before. It constantly does this and now the lift gate has a crack in it.

Filed Oct 10, 2013 · Body, Visibility · 119,000 miles · OH

Hello and good day, when I 1st purchased my mountaineer (purchased used with approx 119,000 miles) I took it to get it washed. When I was getting it washed the rear hatch panel (the rectangular panel under the glass with the make and model name) cracked and broke apart. I tried to contact ford and mercury concerning this to explain what happened and how part of the car literally fell off. They informed me that they would not recall this but that I could take it to my local dealer and they could fix it for $750! I did research to find, literally, thousands of complaints about the same exact problem. People's rear hatch panels are falling off while driving all the time, I see it on the road alot. Since the panel fell off, the retaining metal piece that holds the reatch hatch clasp in place to the door, it rusting off. This is because the panel is broken off and water/ice has rusted the area, where usually water and ice could not reach it. This small problem is not causing multiple problems. I am concerned that more of my rear panel will fly off while driving and cause an accident I am concerned that my rear hatch panel will come open while driving (the clasp could rust off anytime) and cause an accident or it will fly open and stuff will fly out of my car and then cause an accident I am concerned that my panel will open while parked and my car /possessions will be stolen I am concerned that the door clasp will cause my car alarm (factory) to go off and run my batter down and/or short out my electrical system. Below is a link to one forum with over #450 people complaining about the same problem http://www.topclassactions.com/lawsuit-settlements/lawsuit-news/1223-ford-cracked-tailgate-class-action-lawsuit thank you for your time.

Filed Oct 6, 2012 · Body, Visibility · 100,000 miles · NC · 1 injury

My mother was at her parents' house and opened the rear glass portion of the lift gate. Upon doing so, one of the lift gate cylinders detached from the glass. She went inside to get her father to come outside and see if he could fix the issue. When he attempted to lift the glass, it shattered instantly leaving cuts all over his body. I called ford about this issue and was told that there was nothing that they could do about this because the recall that addresses this issue had already been performed on the vehicle (the federal safety agency campaign id number: 01i010000).

Filed Nov 11, 2011 · Body · 71,000 miles · WI

The rear hatch hinge broke as I attempted to close the hatch. The hatch then slammed down on my head. Fortunately, I was not injured - a little dazed. My local dealer replaced the hinge for $230. I contacted ford hq service but they refused any concession. I had a similar incident in january 2005, and ford replaced the hinge at no cost under recall 04s20. Obviously, the original replacement was not a permanent fix.

Filed Oct 25, 2011 · Body · FL

Tl* the contact owns a 2002 mercury mountaineer. The contact stated the rear lift gate on the vehicle was cracked from the top to the bottom of the lift gate. The crack extended from the emblem and began to get bigger depending on the weather. The lift gate was repaired four years ago and should be repaired again. The contact stated the crack was a manufacturer's defect. The current mileage was 95,000.

Filed Oct 19, 2011 · Body · TN

My complaint is on the rear back panel. When I bought this car my back panel cracked at 76,000 miles. Out of pocket cost to me to replace this panel $500. Now 2 months ago I noticed a crack in that panel and days later the entire panel flew off my car as I am driving down the road! I can only imagine the shock of the driver in the vehicle behind me. Ford/mercury should man up and recall these. Find a permanent solution for an obvious design flaw on their part. Everywhere I go I see mountaineers and explorers with cracked, half gone or completely gone rear back panels. Ridiculous.

Filed Oct 11, 2011 · Body, Visibility · NJ

Rear liftgate glass shattered on 2002 mercury mountaineer. Hinge came off and the entire glass window exploded filling entire vehicle with flying glass.

Filed Dec 14, 2010 · Body · 155,000 miles · NY · 1 injury

Hit the remote control button to open the rear hatch for the 2002 mercury mountaineer. The rear hatch opened only halfway automatically, as it is suppose to open further I pushed it up, without unusual force and the entire rear window shattered, and the encasement that held it hit me in the head rather hard. It is now without a window. This is the second window replacement. The first rear window was replaced in 2004 when, during a cold snap here in ny it spidered into a crack but did not shatter. When my husband took it to the dealer as it was still under warranty they argued at first, but then the phone started to ring and they decided it was an ongoing problem and design "flaw".