2002 Mercury Mountaineer: airbag warning light

Filed Mar 9, 2017 · Airbags · 199,000 miles · VA

While driving on a straight road going 20-25 MPH, my driver and passenger side/curtain airbags deployed for no reason. I pulled over and called my insurance company still confused as to why this happened. They informed me to call ford and report it and cut the airbag enough to see. With no luck on getting help from ford or my insurance company, I'm now dealing with failing inspection due to my airbag light. I feel this is a manufacturer problem as I haven't made any modifications to the vehicle.

Filed Apr 30, 2012 · Airbags · 150,000 miles · IL

Tl* the contact owns a 2002 mercury mountaineer. The contact stated that after driving into a parking garage, the air bag warning lamp illuminated and the air bags deployed. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 150,000.

Filed Feb 17, 2011 · Airbags · 87,000 miles · GA

Tl* the contact owns a 2002 mercury mountaineer. The contact stated she was at the dealer purchasing the vehicle when she noticed the air bag light was illuminated. The technicians repaired the vehicle. The contact was not sure of the repairs made. After the repairers were made, the contact was parked when the front driver side air bag deployed. The vehicle was taken back to the dealer where the technicians replaced the air bag and the restraint control module. However, the air bag deployed a second time. The vehicle was taken to the dealer where they advised her to contact the manufacturer. The manufacturer was contacted and stated they would have to perform a diagnostic test on the vehicle. The vehicle was not repaired. The approximate failure mileage was 87,000.

Filed Aug 20, 2009 · Airbags, Seat belts · 59,000 miles · IN

2002 mercury mountaineer v8 awd 4.6 transmission failure. Vehicle had under 60,000 miles, but had surpassed extended warranty time frame. Reverse vehicle would not move. Shifted very hard through gears. Sometimes tacking at 3000 RPM. Took to a transmission specialist. Repaired at a cost of 2600.00. Have since returned vehicle to same place for same issues plus transmission overheat light and leaking transmission fluid. Seat belts locked down for no reason. Would not retract. Called dealer, could not do anything because I was over restraint warranty by 3000 miles. Have replaced all 4 seat belt restraints. Front air bag light stays on or blinks, or is off. Called dealer, stated repair would not be covered due to mileage. I purchased this vehicle brand new june 2002. Today it has 65,00 miles on it. Is driven primarily on the highway for vacations. Have had several small repairs that were covered under extended warranty. I am very disappointed in the performance of this vehicles drive train and safety restraint system to include seat belts and air bag issues. With as many complaints I see on line about the transmission and front air bag issues, seems to me something should be done to help those of us that purchased in good faith what should have been a great vehicle. I have been a ford/ mercury owner since 1971. This is the first vehicle I have had that had major issues.

Filed May 9, 2008 · Airbags · 110,000 miles · IL

Passenger air bag warning light activated / will not go out. / this a safety issue which chronic on this make and model year / should not be subject to normal warranty terms / should be repaired by mercury and not the owner / costly repair / normal driving and wear / this issue has not been corrected on my vehicle needs repair.

Filed Feb 18, 2008 · Airbags, Suspension · OH

01/18/07 when truck shifts gears it vibrates. Solution: flush automatic transmission fluid. (also changed oil) helped for a few months but problem is back. ($198.95) 5/29/07 air bag light stays on. Solution: replaced drivers side pretensioner. (also changed oil). $273.19 6/26/07 heard very loud clunking noise. Solution: replaced front differential (internal damage to clutches), both rear axle seals (because of leakage) $1580.23 11/07/07 truck makes loud noise from the rear and seems to jump while turning. Solution: front end alignment and replace seals in rear. $482.97 still have the loud noise and jumping. 12/13/07 take truck to different place with same problem. Solution: replace left front hub bearing. $401.73. 02/18/08 still have same problem with loud noise and jumping. Solution: left rear hub bearing, drums in rear, and now mechanic tells me I need clutch packs in rear to solve problem. Tells me I should take it back to the dealer.??? $380.00. Now I can add all of this up 198.95+273.19+1580.23+482.97+401.73+380.00=$3017.07 to finally get my truck fixed---------priceless!!!!!!!!!

Filed Sep 5, 2007 · Airbags · 36,520 miles · MA

Tl*the contact owns a 2002 mercury mountaineer. The contact stated that the air bag light remained illuminated until the two front seat belts were replaced. Two months later, he drove over a bump and the failure recurred. The front seat belts were replaced again. The dealer stated that when the air bag light displays on the instrument panel, the air bag system is inoperative. Ford has a repair bulletin that states that the wiring harness from the main harness to the detonator is non-functional. The air bag light is currently illuminated. The speed was unknown. The current mileage was 68,245 and failure mileage was 36,520.

Filed Oct 12, 2006 · Airbags · 66,000 miles · MD · crash · 3 injuries

Dt*: the contact stated the vehicle was in two accidents and the airbags did not deploy. In the first accident which occurred in july 2005, the vehicle was stolen when the accident occurred and the airbags did not deploy. The second accident in october 2006, the vehicle was hit at an intersection and the airbags did not deploy. The other vehicle ran a red light at 50 MPH when it impact the vehicle which was immobile. The other vehicle flipped over and there were three injuries. There were no injuries in the contact's vehicle. The airbag warning light was not illuminated prior to, during or after the accident. The vehicle was inspected by the service dealer after the first accident who determined there were no problems with the airbags. The vehicle has not been to the service dealer after the second accident. A police report was filed.

Filed Mar 16, 2006 · Seat belts · 75,003 miles · WV

The airbag light will flash, then continuously stay on. Had taken to a certified ford dealership to have it checked out and/or repaired on 3-15-06. The service advisor stated that even though we have an additional vehicle service contract, it will not cover any safety devices after 50,000 miles. The service advisor then gave us an estimate on the parts and labor which are approx. $232.00. The service advisor stated that the right hand buckle pretensioner needs replaced. If it does not get repaired and the light continues to stay on, then if we (meaning, my husband, son, daughter and myself) are in an accident requiring our airbags to deploy, there is a high possibility that they will not deploy, which could be fatal (god forbid), for my family and/or any other family that may have had the same experience with their vehicle. I personally feel this matter needs to be investigated and there should be a recall made on every vehicle. I had called the customer service number to speak to a representative through our vehicle service contract, in hopes to get some satisfaction that they would pay this, but to no prevail I was told that since the vehicle was over 50,000 miles it covers no, and I repeat no safety equipment, so therefore they pay 0 dollars towards any safety malfunctions/failures with your vehicle. I have also contacted ford customer service and have made a complaint concerning this matter. I just hope that some justice can be made to resolve this matter with our vehicle and possibly others as well.

Filed Nov 27, 2001 · Airbags, Body · LA

Three sets of goodyear, eagle ls tires, size p24570r16 (no dot # mentioned) with less than one hundred miles had to be replaced because knots were found on sidewall and tread. Dealer has been contacted. *ak engine light illuminated due to faulty dpfe sensor; air bag light on, air bag module replaced; loose rear center console; vibration and popping noise over bumps, replaced and balanced all four tires, replaced stabilizer bar links, rims were out of round; scrunching noise while turning, rack and pinion replaced; experiencing whistling noise; hard jerk and popping noise when shifting, gear selector slippage; A/C vent squeaking, A/C vent readjusted.