2002 Mercury Mountaineer: complete transmission failure

Filed Oct 28, 2014 · Transmission · 48,012 miles · NY

While driving at around 35 MPH the o/d light started flashing, error message check transmission and check engine light stayed on. The vehicle started shifting erratically from a start then had problems shifting into gears. I brought it to my mechanic and decided to change, clean and flush transmission fluids. This did not solve the problem. I then went on line to find cures for this problem at ford motor co web site and there was no information there . I searched the web for similar problems and came up with over 500 complaints with ford blazers' and mountaineers 2002 through 2004 transmission related problems with the same symptoms..5r555 solenoid pack. I found a company that claimed the problem is the transmission 5 solenoid pack needing a up grade and this should solve the problem through USA industries in bay shore ny. Purchased this oem ford upgrade packet, installed this miracle part and the problems were still there. Now USA industries doesn't want to hear about refunding my monies even though I am still in the refund time limit.. Hopefully ebay will resolve there poor customer relations issue. Ford claims I need to have a complete transmission replacement at approximately $2500.00. I spoke to several ford certified mechanics and they told me that ford is aware of this issue but are hesitant to issue a recall since there have been no deaths.. Can that be for real????? Is anyone else ready to stand up to ford for a recall demand on our cars??

Filed Jul 20, 2011 · Transmission · 75,000 miles · MI

Tl* the contact owns a 2002 mercury mountaineer. The contact stated the vehicle had a very hard shift for a few months. While driving the transmission failed and the overdrive light came on prior to the failure. The vehicle was taken to the dealer several times since it was purchased and was always told that nothing was wrong with the transmission. The dealer recently stated there was a blow hole at the bottom of the transmission and the hole expanded which caused the failure. The dealer told the contact there was a repair kit that could be used, but not until the transmission failed completely. The vehicle was not repaired. The failure mileage was unknown, but the current mileage was 75,000. Updated 10/18/11*lj updated 3/22/12 *cn updated 8/11/12

Filed Aug 20, 2010 · Transmission · 86,000 miles · MO

Purchased 2002 mercury mountaineer from ford dealership in 2007. Transmission was slipping, took in two days later and still under warranty and informed new transmission put in. In august 2010, vehicle suddenly would not start, towed to dealership and informed the transmission was once again defective and sensors as well as cpu unit would need to be replaced. Researched on line on www.autobeef.com and noted many other defects on similar make, model and years with very similar problems. Approximate cost to fix $2,400 dollars.

Filed Aug 2, 2010 · Transmission · 60,000 miles · NJ

Tl* the contact owns a 2002 mercury mountaineer. While driving at approximately 35 MPH, the vehicle was hesitant to accelerate. The overdrive off warning light then illuminated. The dealer informed the contact that the transmission would need to be replaced. The dealer replaced the transmission. Following repairs, the contact stated the vehicle would intermittently shift from drive into neutral involuntarily. The contact would shut off the engine and when restarting, the vehicle would resume normal operation. The vehicle was taken back to the dealer where the contact was advised that the shift lever column was bent and the shift linkage cable possibly was abnormally stretched. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 61,000.

Filed Jun 17, 2010 · Transmission · 150,000 miles · WV

I have a 2002 mercury mountaineer, I have had more problems on this car than are countable. The transmission has slowly been slipping since I bought the vehicle. I have had to replace the transfer case within the past two months, and now my check transmission light and od off light is on. Mechanics now say I need a new transmission. I have looked at numerous review on this make and model cars and all have transmission problems, and those who said they replaced the transmission, the problem recurred and it was a waste of money. I am just trying to figure out what to do these prices is getting very costly for a car that seems like cannot be repaired.

Filed Mar 17, 2010 · Transmission · 116,000 miles · RI

Our 2002 mercury mountaineer's transmission blew after 116,000 miles. We have spoken with several transmission shops to get an estimate to fix it and they all told us the mountaineer is famous for this defect and no one, including the federal safety agency has done anything about this. I think it is grossly unjust that a car's transmission fails after only 90-100,000 miles and it's so common that it is apparently accepted. This is wrong. I am certain if you investigate the sheer number of mountaineers with this problem that it will prompt a recall and at least a fix at no cost to the unsuspecting owner who has faithfully maintained their vehicle in every way, only to have this happen.

Filed Aug 20, 2009 · Airbags, Seat belts · 59,000 miles · IN

2002 mercury mountaineer v8 awd 4.6 transmission failure. Vehicle had under 60,000 miles, but had surpassed extended warranty time frame. Reverse vehicle would not move. Shifted very hard through gears. Sometimes tacking at 3000 RPM. Took to a transmission specialist. Repaired at a cost of 2600.00. Have since returned vehicle to same place for same issues plus transmission overheat light and leaking transmission fluid. Seat belts locked down for no reason. Would not retract. Called dealer, could not do anything because I was over restraint warranty by 3000 miles. Have replaced all 4 seat belt restraints. Front air bag light stays on or blinks, or is off. Called dealer, stated repair would not be covered due to mileage. I purchased this vehicle brand new june 2002. Today it has 65,00 miles on it. Is driven primarily on the highway for vacations. Have had several small repairs that were covered under extended warranty. I am very disappointed in the performance of this vehicles drive train and safety restraint system to include seat belts and air bag issues. With as many complaints I see on line about the transmission and front air bag issues, seems to me something should be done to help those of us that purchased in good faith what should have been a great vehicle. I have been a ford/ mercury owner since 1971. This is the first vehicle I have had that had major issues.

Filed Jul 24, 2009 · Seat belts, Transmission · 79,421 miles · IL

My transmission failed while I was driving on the freeway with my child in the car. This cause my car to "buck" and come to almost complete stop. Thankfully I was in the right lane and able to get off onto the shoulder. My car then would only go into 1st and 2nd gear. It would not shift to 3rd. I took it to a service center (actually 3 of them) who told me I need a new transmission. This is an extremely dangerous situation occurring with these cars. There were not tell tail signs. It was not slipping or rattling previous to this. In searching the internet on google I find there are thousands of people who are have experienced this same problem with mercury or ford 2000-2003 vehicles. Why isn't there a recall on this part. This is unacceptable. Eventually someone is going to get hurt. This repair is going to cost me approx. $3000. In addition to this one of my seat belts stopped working. When buckled it comes undone when I am driving. This is a rear passenger seat belt where my child sits. He can not refasten it by himself. I no longer seat him in that particular seat. But how long before the other stop working as well. For some reason your website will not take this number. I just called ford and they verified the #.

Filed Apr 19, 2009 · Transmission · 119,888 miles · AL

Od light starting flashing, then check transmission light starting flashing, then 3 and 5th gear started snatching, transmission went out. I heard alot of these suvs are having problems just like mine.

Filed Apr 4, 2009 · Transmission · CT

2002 mercury mountaineer transmission failure! Common problem and should be a factory recall. Thousands to repair!!!!!

Filed Mar 9, 2009 · Electrical, Transmission · 147,000 miles · NC

I have a 2002 mercury mountaineer, same as the explorer. My od light started flashing and I had ford service center run the code, code 755 solenoid b, I had the ford service center replace it to the tune of $698 on march 5. I got the truck back march 5, 2009 at 12pm. March 6, 2009 8 am, same issue. I took it back to the service center and I'm told I need a new transmission. March 9, 2009 I took the truck to 2 separate shops, one of them being a veteran transmission repair shop. Same solenoid code 755 solenoid b. I took it back to the service center and am told that they will replace and I still need a new transmission. The transmission repair shop told me that ford knows of the problem and it is not the transmission, the wiring harness is bad which causes the solenoid to show as bad and show the code. She said she has had dealings with the same service center and everytime they tell customers they need a new transmission. There are thousands of complaints online for the same exact issue.

Filed Jan 25, 2009 · Transmission · 103,000 miles · NJ

As I was accelerating nothing happened. The transmission failed and didn't go anywhere and then it jerked just as a car was approaching, which made the other car swerve and it almost got into an accident. *tr 2002 mercury mountaineers are notorious for bad transmissions and they are a danger. Ford refuses to take any responsibility for their poorly built transmissions.