2002 Mercury Mountaineer: fire, smoke or burning smell

Filed Jan 27, 2012 · Engine · 137,912 miles · NC · fire · 1 injury

I purchased a 2002 mercury mountaineer on 4/11/2011. As I was driving it home from the dealership, the same day, I noticed some black smoke coming out the back of the car. There were no messages that came up in the message center window so I had no clue what was happening. As I looked back up from the rear view mirror, I noticed a first responders truck next to the drivers window who was yelling " get out of the vehicle, its on fire!" immediately I pulled over and my mother and I had to jump from the vehicle because the entire engine area was engulfed with flames. I was injured while I was fleeing from the vehicle. The fire department and state troopers were enroute and my vehicle was hosed down and towed. I almost died in this vehicle because of the rear differential going out on it. This vehicle type has had many problems with this part and their customers should be compensated! This car is a fire hazard! If I would have had my 3 small children in their car seats I may not have been able to get them all out in time. Compensated!!

Filed Oct 6, 2010 · Acceleration, Electrical · ID · fire

2002 mercury mountaineer. Consumer states vehicle caught fire under the hood *tgw the consumer believed the reason for the vehicle catching on fire was due to a faulty starter. The consumer also mailed in a recall letter regarding the speed control deactivation switch.

Filed Feb 2, 2009 · Transmission · 118,000 miles · GA · fire

Tl*the contact owns a 2002 mercury mountaineer. While driving approximately 50 MPH, the contact applied pressure to the brakes and heard a grinding sound. He then began to smell something burning and noticed smoke underneath the vehicle. He inspected the vehicle and did not notice any leaking. The following day he noticed an extensive amount of oil on the ground and the vehicle was pulling. The vehicle was inspected by a mechanic and the contact was informed that oil was coming from three different places and traveling to the rear differential. The dealer and the manufacturer have not been notified. The current mileage was 118,169 and failure mileage was 118,000.

Filed Jan 29, 2008 · Seats · 60,000 miles · NJ · fire

Tl*the contact owns a 2002 mercury mountaineer. The vehicle is equipped with heated seats. While driving 40 MPH, the seat became so hot that the driver smelled something burning; however, there was no smoke present. He deactivated the seat heater and took the vehicle to the dealer. The dealer stated that the foam underneath the seat was probably the cause of the odor and there was a short in the wire. The failure mileage was 60,000 and current mileage was 65,000. Updated 03/18/08. *lj the consumer stated there was not a blown fuse. Updated 03/18/08

Filed May 11, 2005 · Electrical, Transmission · OH

Dt: the vehicle's transmission slipped, jumped and made clunking noises while in park, reverse or while the consumer was driving. The vehicle was taken to the shop several times for numerous things such as the ignition switch. She took her vehicle to the shop this time and they said it was her transmission. Her vehicle only has 41000 miles. She started smelling a burning smell and that's when she took it into the shop. She has only had the vehicle 45 days and has already had all these problems.