Mercury Mountaineer transmission failure problems

Filed Apr 12, 2021 · Transmission · 137,000 miles · PA

Had to replace transmission completely at 137,000 miles. There's been a lot of complaints about these transmissions at this mileage and ford should be responsible for some of the cost. This is ridiculous.

Filed Oct 24, 2019 · Transmission · 130,000 miles · MI

I had to replace the transmission and some other related parts in my vehicle and I was informed by a dealership that there was a "silent recall" on this transmission and that even though ford motor company was aware of the issues as early as 2000 they continue to install them in vehicles. If you look online you will see quite a number of complaints on this transmission. I feel since ford knowingly kept using these transmissions and was well aware of their possible failure when they reached 130,000 miles that they should be responsible for at least a portion of he costs if indeed, not all of the cost of replacement. What happens when a car company puts out a silent recall? Do I have any rights? I have already sent a certified letter to ford motor customer relations in dearborn, mi and I have a signed receipt that they accepted my letter but they have not bothered to contact me at all. What are my options and is this something you can help me with? The first time this transmission caused a problem was when we were in 5 pm traffic on a road with a speed limit of 55 miles an hour and the car just stopped leaving my family in the middle of a busy two lane road which was very dangerous. We were finally able to get the vehicle to the shoulder. I can forward my bills and copies of online conversations regarding the failure of these transmissions.

Filed May 30, 2018 · Transmission · 60,000 miles · MI

Tl* the contact owns a 2007 mercury mountaineer. While driving various speeds, the vehicle would jump and jerk. The vehicle was taken to an independent mechanic and it was diagnosed that the transmission failed. The dealer and manufacturer were not made aware of the failure. The vehicle was not repaired. The failure mileage was 60,000. *tt updated 9/21/18

Filed Apr 13, 2017 · Brakes, Transmission · 200,000 miles · NY

Tl* the contact owns a 2003 mercury mountaineer. While driving, the transmission failed to shift. While parked, the emergency brakes failed and caused the vehicle to roll away. The contact was able to gain control of the vehicle. In addition, the brake warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the brake lines and hoses needed to be replaced. The vehicle was repaired, but the issue recurred. The manufacturer was made aware of the failure. The failure mileage was 200,000.

Filed Jul 27, 2015 · Engine · 41,000 miles · NY

My transmission went only after 1 year of having car, spend ofver $3,000 for a new transmission and now the transmission is going again. This is unacceptable. I don't even drive that much.

Filed Oct 28, 2014 · Transmission · 48,012 miles · NY

While driving at around 35 MPH the o/d light started flashing, error message check transmission and check engine light stayed on. The vehicle started shifting erratically from a start then had problems shifting into gears. I brought it to my mechanic and decided to change, clean and flush transmission fluids. This did not solve the problem. I then went on line to find cures for this problem at ford motor co web site and there was no information there . I searched the web for similar problems and came up with over 500 complaints with ford blazers' and mountaineers 2002 through 2004 transmission related problems with the same symptoms..5r555 solenoid pack. I found a company that claimed the problem is the transmission 5 solenoid pack needing a up grade and this should solve the problem through USA industries in bay shore ny. Purchased this oem ford upgrade packet, installed this miracle part and the problems were still there. Now USA industries doesn't want to hear about refunding my monies even though I am still in the refund time limit.. Hopefully ebay will resolve there poor customer relations issue. Ford claims I need to have a complete transmission replacement at approximately $2500.00. I spoke to several ford certified mechanics and they told me that ford is aware of this issue but are hesitant to issue a recall since there have been no deaths.. Can that be for real????? Is anyone else ready to stand up to ford for a recall demand on our cars??

Filed Mar 8, 2012 · Transmission · 86,000 miles · OH

Transmission failed while traveling @ 35 MPH, would not shift into next gear.

Filed Nov 12, 2011 · Transmission · 83,000 miles · TX

Transmission failed at 58,000 and was rebuilt ( not replaced) under warranty. Now less than 24,000 miles and 27 months later at 84,000 miles, transmission has failed again. The rebuilt transmission has not even hit the 30,000 miles major transmission service time.

Filed Nov 12, 2011 · Transmission · 84,000 miles · TX

The transmission failed on my 2004 mountaineer the first time in july 2009 with only approx 58,000 miles. It was under warranty. I was told by the mercury dealership that my transmission would have to be rebuilt for the transmission was on national back order for a brand new transmission. I made an inquiry as to why a transmission would be on national back order??. Now at approx 84,000 miles the warranty rebuilt transmission has failed again . That is only 24,000 miles put on the rebuilt transmission. My rebuilt transmission has not even hit the 30,000 miles major transmission service time. My warranty expired at 75,0000 miles . My dealership has informed me I have no warranty on a transmission that was rebuilt under warranty past 75,0000 miles.

Filed Oct 8, 2011 · Transmission · 60,500 miles · NY

I purchased the 2006 mercury mountaineer in july 2011. When I went to take the kids on vacation the car hesitated and stopped on the highway then felt like we were rear ended, very dangerous with the hesitation on acceleration almost crashed. Called the place I purchased they have now replaced the torque converter and reset the TCM the vehicle is even worse and they also have had it for 34 days on and off. Called ford they said they have no program to fix and will not replace the transmission which needs to be replaced. The dealer reports without a bad code even though they know the vehicle is hazardous they cannot find the problem to fix, I said please just replace the transmission and unfortunately to no avail I have purchased a $18,000 hazard that I only was able to drive for 30 days, traded my other vehicle and gave them $1600 cash for downpayment I just want my vehicle fixed....