This vehicle is has a power train problem from day one with the 5R55S/W transmission and AWD transfer case. I purchased this vehicle where it stranded my family over 200 miles from home and it's a non running car. This vehicle should have been removed from being sold with this defect and crushed! I will never buy a FoundOnRoad Dead ford pos ever. The transmission went into neutral with out any notice. To repair the faulty drive train I will cost me aprox $2400.00 mileage 152,000 third time the drive train has been worked on.. There tranmissions were failing in a little as 50,000 miles.
2004 Mercury Mountaineer transmission problems
64 complaints (30% of all complaints for this car). Typical mileage when it fails: 66,000. 4 crashes reported.
- owner complaints
- 64
- of this car's complaints
- 30%
- typical mileage
- 66,000
- crashes
- 4
- recalls
- 0
Which part fails
- Automatic transmission36
- Driveline: differential unit4
- Driveline3
- Driveline: driveshaft2
- Axle assembly1
At what mileage
Complaints by mileage at the time of the problem.
Mercury Mountaineer transmission problems in other years
Specific symptoms reported on the 2004 Mercury Mountaineer transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Vehicle Rollaway Allegations
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification (ODI) numbers:10168454, 10279630, 10280078.
EA09013
What 2004 Mercury Mountaineer owners say
Most recent owner complaints, unedited.
Failure of front differential mount carrier bushings failure leading to two transmission rebuilts,transfer case rebuild, and over $5000.00 in repairs. Failure of carrier bushings would lead to front end locking up. Causing a jackhammer affect on the drivetrain of the vehicle. To close calls due to front end locking up. Accidents were avoided due to driver vigilance. Have pictures of bushings and what's left of the bushings.
Tl* the contact owns a 2006 mercury mountaineer. The contact stated that while driving 70 MPH, the vehicle lost power without warning. The vehicle was merged to the side of the road where it was restarted. However, the vehicle failed to accelerate past 35 MPH. The vehicle was taken to an independent mechanic where the technician diagnosed that the power train needed to be replaced. The manufacturer was made aware of the issue. The failure mileage was 99,000. The VIN was not available.
Transmission solenoids three times, paint coming off, passenger seat trim came off, cracked rear lift gate, passenger front and rear door windows, and driver side rear door window do not work.
Column mounted gearshift selector broke off when moving it from drive to park.
I had picked up my kids from daycare and I put my vehicle in reverse and backed up. While backing up I heard a loud pop and I got out to see but there was nothing visible. So I put the vehicle in drive and as I was going down the street my vehicle axle broke and my truck hit the street in the middle of traffic. I took it to the ford dealership and they said it was my axle and my differential had broken also, am I am lucky that I didn't have a bad accident with the extend of the damage of the differential. After I fixed that and it cost $2900. That still did not fix the problem and I had to replace the transfer case. Then all three of my cadillac converters had to be replaced. I have had problem after problem and oh yeah the back rear gate has been cracked like the month after I bought it.
Tl* the contact owns a 2004 mercury mountaineer. The contact stated that while driving at various speeds, the vehicle exhibited a forward jerking motion. The vehicle was taken to the dealer where it was diagnosed that the solenoid body was defective and needed to be replaced. The vehicle was repaired but the defect was not remedied. The manufacturer was not notified. The failure mileage was 31,000. Updated 5/15/14*cn..updated 05/21/14 *bf updated 06/2/2014 *js updated 8/17/17
Tl* the contact owns a 2004 mercury mountaineer. The contact stated that while attempting to change the wheel drive, the vehicle failed to utilize the forward wheel drive. In addition, the vehicle began exhibiting several failures simultaneously. The power steering assist failed, the gear shifter failed, and the transmission was causing the vehicle to jerk abnormally. Also, the power windows had become inoperable. The vehicle was taken to an independent mechanic for inspection. The contact was informed that the transfer case and transmission needed to be replaced. The additional failures were not diagnosed. The vehicle was not repaired. The manufacturer was notified of the incident. The approximate failure mileage was 83,000.
I actually missed two recall on my vehicle that I purchased in 2004. My dealer which is johnson brothers ford/mercury on ih 35 temple, texas 76501. My wife was unloading truck and the liftgate plunged down on her without any notice. She suffered minor injuries from incident. The year before our tailgate started cracking in 2006 . The dealer johnson brothers never notified me of the tailgate recall or the recall #rq8003 for the liftgate issue in 2008. This dealer has been the worst ive seen since buying my first new or used vehicle in america. I ,[xxx], have only received help concerning oil changes , and tire checks since 2004. Poor service center for customers. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)*tr the consumer stated the transmission oil pan was never changed and the dealer continued to tell the consumer, all the fluids were fine. However, the vehicle would stall while in drive mode.
The transmission is slipping between gears, revving way higher than normal to shift and won't go into overdrive. My research of the problem shows this is a common issue on ford and mercury vehicles in this year range.
Questions about the 2004 Mercury Mountaineer transmission
Does the 2004 Mercury Mountaineer have transmission problems?
Owners have filed 64 complaints about the transmission of the 2004 Mercury Mountaineer, 30% of all its complaints.
At what mileage do 2004 Mercury Mountaineer transmission problems start?
The typical (median) mileage in owner complaints is 66,000 miles.
Was there a recall on the 2004 Mercury Mountaineer transmission?
There is no recall for this problem on this model year.
What year does the Mercury Mountaineer have bad transmission?
The Mercury Mountaineer model years with the most transmission complaints are 2002 (144 complaints), 2004 (64 complaints) and 2003 (42 complaints).
Other 2004 Mercury Mountaineer problems
Body 79Acceleration 21Engine 19Electrical 16Airbags 12Visibility 7Suspension 6Brakes 5Steering 5Locks 4Wheels 4Fuel system 2Driver assistance 1Lights 1Seat belts 1Tires 1
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