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Mercury Mountaineer no deployment problems

32 of the 1,992 owner complaints about the Mercury Mountaineer describe airbags did not deploy in a crash, most of them for the 1997 model year.

owner complaints
32
worst model year
1997
typical mileage
98,000
Is there a fix? There is 1 recall for this area of the car. See below

By model year

What owners say

Filed Dec 4, 2019 · Acceleration · 110,000 miles · GA · crash

Tl* the contact's husband owns a 1997 mercury mountaineer. The contact stated that when the brake pedal was released, the vehicle unintentionally accelerated. As a result, the contact's husband rear ended another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

Filed Mar 6, 2019 · Airbags · 250,000 miles · MO · crash · 1 injury

Tl* the contact owned a 2002 mercury mountaineer. While driving, the vehicle slid on ice. The contact lost control of the vehicle and crashed into a ditch. The air bags failed to deploy. The contact sustained head, chest, lower and upper back, abdominal, and neck injuries that required medical attention. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 250,000.

Filed Apr 22, 2016 · Airbags, Body · 124,000 miles · NY · crash

My husband was driving our 2005 mercury mountaineer and he was going less than 20 miles per hour on a main street and got in a accident the woman stopped short and he rear ended her. The car totalled up buckled up air bags never inflated they came out completely deflated. Issue with this car also is the electric driver window dies out mechanic could not figure out bought new motors still wouldnt open electric switches they thought it was fully electronic they where going to re wire very expensibe but car was totalled. Car horrible on gas also. Have pictures of delated air bags both driver and passanger

Filed Mar 21, 2016 · Airbags · 95,000 miles · PA · crash · 1 injury

Tl* the contact owns a 2006 mercury mountaineer. While driving at 10 MPH, another vehicle crashed into the front driver side of the contact's vehicle. The contact's vehicle was pushed into a telephone pole. The air bags did not deploy. The contact received injuries to the head, shoulder, and chest. The contact was transported to the hospital in an ambulance. A police report was filed. The vehicle was towed. The manufacturer was notified. The approximate failure mileage was 95,000.

Filed Jul 28, 2015 · Acceleration · TX · crash · 1 injury

Tl* the contact owns a 2005 mercury mountaineer. While leaving a drive-thru, the vehicle accelerated independently and crashed into an oncoming vehicle. The air bags did not deploy. A police report was filed. The passenger in the contact's vehicle sustained injuries to the back, neck, and spine which required medical attention. The vehicle was destroyed and towed to a collision center. The failure mileage was unavailable.

Filed Mar 10, 2010 · Airbags, Brakes · 36,000 miles · IN · crash

On december of 2007, I drove into my garage at a slow speed. I applied the brakes to be able to park the SUV. The car would not stop until it hit the inner wall of the house. The air bag did not go off after the impact.. Took the car in after repair to front of car was done. The dealer's service department could not find anything wrong. 01/10/08 on june 17, 2008, my husband was parking the car to let me out to go to the doctor's office, the SUV would not stop until my husband put the SUV in park and shut the engine off.

Filed Mar 9, 2010 · Acceleration, Airbags · 103,000 miles · TN · crash

My 2004 mercury mountaineer accelerated on it's own as I was pulling into a parking space. The vehicle made a roaring sound. My foot never left the brake pedal and I could not stop it. I jumped the curb, went over a grassy area, over the sidewalk and did not stop until I hit a concrete building at approximately 25-30 miles per hour. It caused significant damage to the building and to the car. Airbag did not deploy. I have had the body damage repaired and my auto insurance has paid over $3,000 for that. My husband took it to our nearest ford dealer where they ran a diagnostic and it showed an electronic malfunction. They said the throttle body assembly needs replacing. The technician did not give us a print-out and said he couldn't find it when we checked back later. We contacted ford motor company to see if they would pay for the replacement because our insurance would not. They also will not pay for it, but sent us to another ford dealer to run a diagnostic on the airbags. After explaining my ordeal to the technician, he agreed to also check the throttle body. He said their diagnostic test shows no problems with the airbag or the throttle body! He also stated that the first dealer could have wiped it from the memory of the computer. After my husband spoke with a customer service rep at ford motor company today, she said she would request that the dealer who ran the first diagnostic test send us a copy of the print-out that he couldn't find for us. The car is going back into the shop tomorrow at a local private mechanic (not a ford dealer technician) and we will take it from there. As of today, nothing has been repaired other than the body damage.

Filed Jul 31, 2007 · Airbags · 65,246 miles · MI · crash · 1 injury

Tl*the contact owns a 2002 mercury mountaineer. On april 15, 2007, the contact's daughter was involved in a crash while driving 10 MPH. The air bags failed to deploy. Her daughter suffered a mild concussion and received headache medication from her doctor. The vehicle's hood and fender were damaged. The dealer currently has the vehicle. A police report was filed. The current mileage was 66,246 and failure mileage was 65,246. Updated 02/01/08.* lj

Filed Dec 5, 2006 · Airbags · TX · crash

Dt*: the contact stated the vehicle lost traction, due to ice on the road, and hit a guard rail, while traveling 20 MPH. The vehicle impacted the guard rail head on, and the frontal airbags failed to deploy. Both parties were secured by the seat belts. A police report and photos were taken of the incident. The vehicle was driven away after the report was taken. The vehicle was taken to an authorized repair shop as instructed by the insurer. The service dealer and manufacturer were not alerted.

Filed Oct 12, 2006 · Airbags · 66,000 miles · MD · crash · 3 injuries

Dt*: the contact stated the vehicle was in two accidents and the airbags did not deploy. In the first accident which occurred in july 2005, the vehicle was stolen when the accident occurred and the airbags did not deploy. The second accident in october 2006, the vehicle was hit at an intersection and the airbags did not deploy. The other vehicle ran a red light at 50 MPH when it impact the vehicle which was immobile. The other vehicle flipped over and there were three injuries. There were no injuries in the contact's vehicle. The airbag warning light was not illuminated prior to, during or after the accident. The vehicle was inspected by the service dealer after the first accident who determined there were no problems with the airbags. The vehicle has not been to the service dealer after the second accident. A police report was filed.

Related recalls

Air bags: side/windowReported July 5, 2000 · 2,300 vehicles affected
What is wrong
Vehicle description: 4-door sport utility vehicles equipped with side air bags. The subject vehicles have a revised level side crash sensor that could deploy the side air bag if the ignition key is in the "run" position and the seatbelt webbing is forcibly extracted from a locked retractor with a jerking motion.
Risk
Inadvertent side air bag deployment could cause personal injury to the seat occupant.
Remedy
Dealers will replace the side crash sensors with a revised design that will reduce the likelihood of an unexpected side air bag deployment.

Recall number 00V179000 · Recall details

Questions about the Mercury Mountaineer no deployment

Which Mercury Mountaineer years have airbags did not deploy in a crash problems?

The model years with the most reports are 1997 (7 complaints), 2000 (6 complaints) and 2002 (6 complaints).

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