Tl*the contact owns a 1999 mercury mystique. The contact heard a loud grinding noise coming from the front end of the vehicle and felt a vibration while idling. The mechanic stated that the engine mounts needed to be changed. The contact stated that the vehicle would jerk to the right when stopping and jerked to the left when he accelerated. As of july 27, 2007, the vehicle has not been repaired. The current mileage was 57,000 and failure mileage was 50,000. Updated 02-01-08. *kb the consumer has since traded in the vehicle. Updated
Mercury Mystique jerking problems
10 of the 1,017 owner complaints about the Mercury Mystique describe jerking or lurching, most of them for the 1996 model year.
- owner complaints
- 10
- worst model year
- 1996
By model year
- 19992
- 19982
- 19964
- 19952
Often reported together
Stalling 5Whining noise 1Won't shift 1Power steering loss 1Loss of power 1Check engine light 1Grinding brakes 1
What owners say
The check engine light comes on and stays on. Upon slowing down while driving at highway speeds the vehicle jerks forward. Dealership replaced the egr valve and sensor 3 times in an attempt to correct the problem, but failed to do so.
I have to date had 4 starters replaced in my 99 mercury mystique 2.5l v6. I have had concurrent idling problems/surging that leads to jerking and stalling. Dash warpage which is now causing a blockage of the venting system causing a defrost problem. Problems when driving in the rain (loss of power steering). All of these issues have been brought to the dealerships/service dept.'s attention. As well I have contacted the fords customer relations center and they will not honor their recalls for my vehicle. Here is what happened the 4th time the starter went out. On november the 20th at 7:00am (during rush hour traffic) my car started making a horrible whirring noise behind the steering wheel column. As I was turning left at a busy intersection I can hear the car starting to die from the battery being drained. Upon trying to turn the car off the starter would not disengage. Eventually after repeated attempts to turn it off the car died from the battery being drained. The car was towed to 32 ford in batavia, oh. I once again explained to them the symptoms that LED up to the problem with the rampant idling/surging and the whirring noise behind the steering column. The same day they called and told me the car was ready for me to pickup and that they had replaced the starter again. I asked once again is there any explanation as to why this is happening. Their response was it was a manufacturer defect. I said 4 times a manufacturer defect?? How is that possible. Something must be causing this problem. I want ford to acknowledge that there is a problem with this make and model and make an attempt to resolve it. I want consumers to know that 32 ford and ford motor company has acted in callous disregard to my request for help in resolving this issue.
Engine check light was illuminated while driving out of town on christmas day -- the drive home was unsettling because of the constant jerking in the rear of the car. I took my car to my mechanic -- it was hooked on a computer which indicated a code 1744 indicating excessive slippage on the torque converter. I believe this should be reported because this is potentially a recall issue and this should be covered under my powertrain warranty. My car is barely 4 years old and has below average mileage.
The gear does not shift properly. From stop to low speed (<20mph) it whines, jerks and stalls. At high speed (40mph) it stops shifting and keeps whining at 3-4000rpm while it should shift up. The o/d off warning light comes up 2-3 minutes after starting the car.
The other problems, the trunk having water damage due to a severe leak, my electrical system is no good. I have a loose rod underneath car apart of the steering/ I drove around without the car being properly inspected and registered/ no admission sticker/engine makes this weird sound a rattling noise/ driving on the highway between 45-50 sometimes at no given moment the car will take off up the highway/ when you put car in gear it jerks so hard you think the car has broken down. The fuel tank does not pass inspection. The speakers and radio has also never played properly. I tryed and have been trying for the last 2 years and 3 months plus. When I found out all the things were going on I was very furious because these people knew that I was disabled, with a terrible injury, this was why I was trading in my car because it had over 100,000 miles and I needed something extra dependable. I voiced this to them, because I had trouble getting around. I have tryed many times to resolve this and nothing has been done from the dealership to rectify this. They told me alot of lies to stall me during the window to return the car. I was told that only the salesman that sold me the car could do the paperwork on the return, then I was told this same salesman had gone to work elsewhere. I was told then that the manager was on vacation and only he could do this. I left message for the owner to call me. I was put on hold for long periods of time. Left on hold, hung up on. The service manager was so rude to me about fixing the recalls he brought me to tears all three times that I called. He was very mean to me and told me he did not care what ford had sent out about recalls he was not going to put my car up unless I paid for it. And, that if he put it up and fixed it I would not get my vehicle until he was paid for it. At that point I made up my mind not to go there and be humiliated again. The dates 07/14/1999 are actually 07/14/1997, (mistake) there's more no room!
Speedometer needle bounces around then stops on 0, vehicle jerks and slows down to 0 MPH and sometimes stalls. Vehicle also vibrates when in any gear and not moving.
Overdrive light comes on while driving, causing the vehicle to jerk/idle high and cut off.
Excessive vibration when shifting in and out of gears, causing vehicle to lurch forward.
When coming to a stop the vehicle stalls. During operation at 10 to 20 MPH the vehicle jerks back and forth.*ak
Related recalls
Power train: automatic transmission: lever and linkage: floor shift
- What is wrong
- Vehicle description: passenger vehicles. The floor shift automatic transmission control can be damaged if subjected to certain interior cleaning products. The gear position indicator can deteriorate and not correctly indicate the actual gear position.
- Risk
- This condition can result in incorrect gear selection.
- Remedy
- Dealers will replace the automatic transmission floor shift control.
Recall number 98V233000 · Recall details
Questions about the Mercury Mystique jerking
Which Mercury Mystique years have jerking or lurching problems?
The model years with the most reports are 1996 (4 complaints), 1995 (2 complaints) and 1998 (2 complaints).
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