Consumer states due to an engineering flaw the head gasket and engine failed at 9000 miles. The dealership replaced the engine with a long block. However on the factory replaced engine, the head gasket has failed again. Dealership has suggested that an engine replacement is the best choice. Consumer has asked dealership and manufacturer to take responsibility for an engine which has failed twice. Dealership unwilling to accept responsibility. Consumer filed complaint with bureau of consumer protection agency.
1994 Mercury Sable engine complaints
Page 2 of 6: complaints 11 to 40 of 144, newest first, as owners wrote them.
Consumer states when the vehicle is driven it will overheat and the oil light flashes, consumer states he just recently became aware of the head gasket problem, and is requesting that the extended warranty program issued him a credit towards the purchase of a new vehicle.
Drove vehicle at 65 MPH for about 70 miles. At stop light engine began running rough and smoke started coming from under vehicle. Pulled to side of road and a moderate amount of engine oil was coming from the oil pan seal. Had card towed back to ford dealership where purchased. Dealer claims transmission had no fluid in it. Vechicle was just serviced two days before this trip and worked fine. When pulled off checked oil and transmission. Oil was down some, but not all. Tranmission had fluid indicating above the ok to drive mark. Was able to move car back and forward for tow truck to attach. Transmisison rebuilt by ford at 88000 in 1998 two months after purchase of vehicle. Oil pan gasket replace june 0f 2001 at 117,000 miles.
Since 2000, the car has broken down several times for the same reasons. We have just replaced the water pump and the radiator and now we have to come up with $800.00 to get the head gasket fixed. If in anyway please e-mail me back at [email protected] or call 757‑854‑4027
Immediately after the purchase of the vehicle, the heater failed. The dealer informed the consumer of a previous recall regarding the engine and advised that the vehicle should not be driven until engine was replaced, consumer feels the recall information should have been given prior to purchase of vehicle. *slc
Rough idling yesterday, head gasket blew today. Puff of white smoke and usual eruction of antifreeze. Avoided accident though I did swerve into next lane between 2 cars..
3.8 v6 engine was losing coolant and overheating while driving, vehicle taken to the dealer, and dealer informed consumer of a blown head gasket. Feel free to provide any further information.
Engine head gasket was leaking antifreeze onto engine compartmen. Dealership was aware of problem.
Headgasket failed at 56000 miles. Dealer rebuilt engine, headgasket failed again at 33000 miles.
Tail lights are completely out. Took vehicle to dealer, and the dealer stated the a switch for tail lights needed replacing. Please provide any further information.
We purchased vehicle in oct. Of 2000. We never received any recall notices. When we had head gasket failure, we contacted ford, and they denied coverage. Said the extended warranty that they provided had expired. Were unwilling to resolve the problem.
The head gaskets on my car which is a 94 mercury sable w/ a 3.8 liter v6 engine. The head gasket has failed on my car and I was not informed of a extended warranty not even when I called my dealer and asked for a quote on the 94 sable which I was quoted1350.00 , if the engine is gone to then 3000.00. I feel it is unfair I am being penalized for a faulty part I had no knowledge of and only 300 miles after the extended warranty, the copy of the warranty states to have the head gasket changed even if there is no problems.
I have experinced overheating w/ my car from the time of purchase the engine cooling system was inspected and showed it was fine now I have a blown head gasket at 90,000 miles after pampering the car for a year and a half. One day I was driving and at a stop light the car stalled , I restarted and a blue smoke came out of the rear after haveing a mechanic look into it , he dtermined it was the head gasket.
After replacing first engine at 56,000 miles under ford class action lawsuit, second engine head gasket failed after 33,000 miles of wear. Manufacturer notified, and informed consumer that warranty on second engine was good for 2 years or 22,000 miles. Seeking help from the federal safety agency on this matter. *ak
The head gasket failed causing the vehicle to overheat, the consumer contacted the dealer and was told that the vehicle had been recalled and a notice was sent out, the consumer was never notified of this recall. Nlm
Engine mounts do not provide enough support to hold engine, bolts prematurely break which causes engine to drop, engine mounts have been replaced twice. *akconsumer stated she sold the vehicle in oct, 2001 because of reocurring engine mount problems.
While consumer is driving vehicle will stall without any prior warning. It is an intermitten problem.
Head gaskets failed antifreeze leaked through engine block causing it to crack engine took 3 weeks to get car back replacement engine overheated causig antifreeze to boil out head gaskets leakage car had to be towedx2 dealer has car will replace engine again same people as before said at least another 3 weeks without my car need my car for work getting impatient with jd byriders attitude about problems with the car wondering if this car should've been recalled from day 1 of manufacturing.
Head gasket failed, resulting in severe engine damage to crankshaft and bearings.
When I started the engine on about 5/1/01, it chugged and had a hard time starting. This lasted for about a week and a half. Then, suddenly white smoke eminated from the exhaust as soon as I started the car on 5/8/01. My mechanic told me it was a blown head gasket and this was later verbally confirmed by the ford/mercury dealership. Since the recall coverage expired on 4/8/01, I am told I can have it repaired for half price only by the ford/mercury dealership. I believe I should have it covered for the full amount since my car has so little mileage and since the head gasket blew so close to the coverage deadline (and since it appears this will be an ongoing problem I'll have to deal with every couple of years or so according to the ford/mercury dealership. I feel I've been sold a lemon and am extremely disatisfied with the service (or rather, lack thereof) provided by ford/mercury. The car has had problems ever since I bought it and the ford/mercury dealership was unable to effect repairs! I'd really prefer a cashier's check so I can take it to a reputable car repair establishment. Thank you for your website. Sincerely, [xxx] and [xxx]. *ak parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Prior to manufacturer's recall notification in which consumer states he never received, he states as he was driving, the engine began to make sounds and then the temperature warning gauge and audible alarm signaled a problem, consumer had vehicle towed to dealer and it was then determined that there had been a head gasket failure, consumer is requesting manufacturer to repair vehicle free of charge or compensate him the retail value of the vehicle, even though failure occurred after the 7 year or 100,000 miles and also because he was not notified of the recall and as of 04-28-01 the vehicle remains at the dealer.
I had the head gaskets fixed in march 2000, and there was a recall for that malfunction on this vehicle, I spoke with ford motor co. And told them that they should have warned me of possible engine failure resulting from the head gasket problem and ford motor should be liable for the engine failure and repair therefore.
Driving up a grade, car overheated. Believe the head gasket failed and engine failure resulted.
Car is leaking antifreeze,through engine block, causing engine to blow up.
Prior to purchase the dealer never disclosed to the consumer that the vehicle had a remanufactured engine installed in it, within the first week of owning the vehicle the consumer noticed that the vehicle required about tow quarts of oil every several days and the oil light was constantly illuminating while driving, the dealer refused to provide any assistance stating that the vehicle was sold as is. Nlm
Head gasket went out without prior warning. It caused smoke to leak at tail light, and anti-freeze to spill in muffler. Please fill additional information.
Vehicle stalls mostly at slow speeds, and engine is knocking. Also, oil light comes on intermittently.
Engine failed at night, so I was not able to that there was black smoke trailing after the car until I pulled into the garage. Mechanic reported that it was a ruptured motor gasket with antifreeze seeping into the motor. *jb ***dimsii ivoq entry after 12/12/02 cut-over to artemis****742671
Vehicle will stall and has to be turned off before vehicle will start again.
While driving 45-55mph engine started smoking. Consumer pulled over, antifreeze was low, and head gasket was blown.
VIN decoder
See the problems and recalls for an exact car
Buying a used 1994 Mercury Sable?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history