While driving on interstate 75 in atlanta georgia the car overheated and stalled. A wrecker service was called and auto was towed to pep boys for repair. Since it was after 5:00 pm they were not able to complete any work on the auto.mobile, overnight stay was required. Was contacted the next morning by pep boys and told that the car had a blown head gasket and they did not do this type of repair. Was told that this was part of a recall. Had car towed to dealership for estimate/repair. Was told that due to the mileage that this would not be considered under the recall. Had service work done and paid $1,250 and had the same problem when traveling home to jacksonville, florida. Was forced to stop three times to cool engine and refill radiator. Car is not repaired. Have contacted both the repair provider in atlanta and the purchasing dealer in jacksonville. I feel that I should have been notified of a potential problem, but have been told by ford that they stand behind their policies.
1994 Mercury Sable engine complaints
Page 4 of 6: complaints 71 to 100 of 144, newest first, as owners wrote them.
No summary listed for above vehicle.
A broken engine mount caused erratic operation of vehicle. Dealer notified. *ak
Transmission suddenly refused to shift - would only go into reverse or first gear - required full rebuilt of transmission and torque converter - although maintained on schedule by mercury dealer. Engine mounts discovered failed at this time - a constant problem with this type vehicle that previously ford would pay to repair but not now. Poor quality vehicle.
After the head gasket was replaced in 01-98, the crankshaft and radiator needed replacing due to the head gasket being replaced.in 02-98 the crankshaft was replaced along with the timing cover because of excessive wear. In 12-98 the head gasket was replaced due to a recall. The timing chain cover gasket was replaced at the following mileages-44832,45520,67205. According to the receipts given to me at the time, the transmission oil pan gasket was replaced twice under the same day. It is obvious that by doing that, they combined three different work orders into one. The next time it was replaced was at 71387. The crank was replaced at 45520 miles, the seals were replaced at 46942 , 67205, 68523 and 67205. Ford motor company , through program #00m09 , is admitting a problem with the 3.8 l engine with regard to the head gasket. This program is allowing for a refund on out of pocket to the consumer for replacing the head gasket or a rebate on a new ford or mercury vehicle. I am not eligible for either of those because my extended warranty , which was purchased through ford, was bought with a $0 deductible. I feel I am being punished because of an option that was the most financially sound at the time.
Multiple gasket and parts corrosion and failure due to cooling system.
Understand this is ongoing problem with 3.8l - contacted ford cust assist # - understand they have just announced 7yr/100,000mi "ext warranty" - private mechanic repaired, will take receipt to dealer...will see if they reimburse. No safety defect mentioned in the summary.
I will fax to your (202) 366-7882 number the letter I sent to jac nasser ceo, ford motor company, their letter (which I didn't receive in the mail) indicating possible premature failure of head gaskets, the form letter that they sent me in response. I feel that if they knew that they had installed defective head gaskets that there should have been a recall. The total engine failure which I experienced was a serious and dangerous situation.
Recall repair on head gasket was denied, unit was not experiencing problems at the time of recall notice, however failed later and denied repair.
Temperature gauge rises, no warning lights, consumer stops car and releases the cap on the radiator to release some of the pressure. Consumer feels that this is a safety issue because consumer is on the interstate, and has to quickly get off of the interstate.
Head gasket blew, causing engine to overheat without any prior warning. *ak the manufacturer should pay all of the repair cost because thie problem is very common with there models of vehicles.
While traveling at any time the vehicle overheats. Gauge runs high. Please provide further informaton.
Failure of engine head gasket LED to engine overheating and failure.
No summary
The right front engine mount has failed on several occasions. I did not buy extended warranty coverage with this car. The first failed 90 days after purchase of the vehicle. I am now on the fourth failed mount. These are fluid filled and obviously not designed to handle the torque applied. They start by leaking and then follow with engine lift and bump during acceleration. All replacements have been purchased through napa auto parts dealers in my area. I have asked for a solid replacement, but have been informed they do not exist.
Had the vehicle serviced by a local mechanic for heater problems and was told that it needed a new engine head gasket. It leaks air into the radiator or cooling system, and the water does circulate in order for the heater to work. Contacted the dealer.
While driving at 45 MPH and shifting vehicle into gear there is a knocking noise due to the three of the motor mounts breaking.
Engine head gasket blew out at 30,000 miles, causing oil to get into engine, and resulting in vehicle stalling.
Head gasket was recalled but consumer was unable to have it repaired due to dealer problem. Nlm
Engine head gasket blew up and oil was leaking from engine .
Consumer took car in for motor problems. Dealer replaced rear mounts. Presently, front motor mounts are going.
Engin ehead gaskets are releasing water from the engine block. Manufcturer has been notified.
Head gasket blew out. Lost coolant, head cracked. This is a known defect on this 3.8 engine. Ford refuse to pay for repairs because the car is more than 5 years old even though it only has 56,123 miles on it.( dot number: tire size: 15 )
I have experienced numerous recent failures with this vehicle that I believe are due to defective design, materials, and workmanship by ford. Some of these can result in a serious accident if not addressed. I have learned that the head gasket, timing cover gasket, engine mounts, and A/C failures are quite common on this vehicle. This tends to support the need for an investigation by your office and subsequent recall of these vehicles. The cost to repair all of these items is approximately $3500. I have contacted ford who in turn offered me a mere $500. Towards the head gasket repair. Ford had instituted an "internal recall" on these head gaskets (essentially admitting that they are defective), but my vehicle is now not covered under this program. Please investigate and force a recall on these obviously defective vehicles. Please contact me if you need further information. Thank you, john maciel.
Head gasket failed prior to recall notice (97v‑019). Mjs
Ford issued a notice, not a recall as I feel they should have done, because of the premature failure of the head gaskets. The failure could have resulted in a safety concern for my family if they failed at a time or place that would have been dangerous. In the notice ford said they would provide coverage no charge coverage for 5 years or 60,000 miles. No mention was made about "whichever comes first." it was a clear statement of 5 years or 60,000 miles. I feel ford is trying to take the easy & cheap way out and not acting in a responsible manner as a manufacturer should.
No summary
I have had other problems with this car feul pump replaced , new head put on car, transmission screen and filter replaced because of leakage, brakes replaced rotors turned, broken motor mount, rear axle loose. Squealing noise on passanger side when turning or going around a curve. The transmission on this car also I think has a problem it hesitates when you first crank up the car it won' t go it acts like you are in neutral for a few seconds then it goes. I have also had some type of collant ring around the timing chain replaced the engine would get hot and start smoking it smelled like anti-freeze . Most of the repair work has been done under the extended warrenty but this car does have problems.
Motor mounts and transmission mounts failed causing noise, prior to recall notice of the sub-frame mounts (26-feb-99) (98s36). Mjs
Headgasket blew out, causing vehicle to overheat. Also, temperature gauge fluctuated between on/off.
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