Mitsubishi Outlander no deployment problems

Filed Oct 7, 2026 · Airbags · 87,000 miles · CA · crash · 2 injuries

The contact owned a 2023 Mitsubishi Outlander. While driving at an undisclosed speed, the vehicle crashed and T-bone another vehicle that ran a red light. The air bags failed to deploy. The contact struck her head on the front driver's side window and steering wheel, sustaining injuries to the head, back, shoulder, neck, and knee. The contact’s daughter, seated in the rear passenger’s seat struck her head against the rear passenger side window and sustained a head injury. The other child seated in the rear middle seat had not sustained any injuries. The contact and her daughter received medical attention. A Police report was filed. The vehicle was towed to a tow yard and then to a body shop by the Insurance Company. The vehicle was deemed a total loss. Prior to the crash, the dealer was made aware of an emergency parking sensor warning light and another unknown warning light that were illuminated. The contact stated that the screen went blank but had not yet informed the dealer of the failure. The failure mileage was approximately 87,000.

Filed Oct 17, 2025 · Airbags, Electrical · PA · crash

I rented this vehicle from Alamo/Enterprise at Denver Airport on 9/7/2025, and that day, while enroute to Casper WY hit a large deer on I-24 N in Wyoming where the posted speed limit is 80 mph, which was exactly the speed I was travelling. The deer was struck by the drivers side front of vehicle, causing extensive damage , loss of headlight and many small parts and electronic sensors as there were a number of dangling wires. The deer was killed instantly. My safety concern is that the air bags failed to deploy, which was surprising given the speed and over $17,000 damage estimate from: Enterprise, case # 23039354, contact person [XXX] can be reached at [XXX] at extension [XXX] . The car was drivable, after tying down all of the loose parts and wires and front grill. I feel that hitting a large deer at 80 mph should have set off air bags, but I could be wrong, since the radiator did not leak and the vehicle remained drivable- but I thought it was worth alerting you and being put in your data To see if other Mitsubishi Outlanders from 2025 have same problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 9, 2025 · Airbags · 50 miles · NY · crash · 1 injury

The contact owned a 2023 Mitsubishi Outlander. The contact stated that while driving at approximately 30 MPH, the vehicle sustained a rear-end collision from another vehicle at a high rate of speed. No air bags deployed. The contact stated that the vehicle's left side had violently crashed into a wall, then the vehicle ricocheted onto the front driver's side, causing the tire to collapse where it came to a stop. The contact stated that a passenger was sitting in the front passenger seat, a passenger in the rear driver side seat, and a passenger in the rear passenger seat. A police report was filed. The vehicle was towed to a local tow lot where it was deemed a total loss. The contact stated that he spent 6 days in the hospital for injuries to both knees and the spine. The passenger did not seek medical attention. The local deal was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.

Filed Jan 16, 2024 · Airbags · 35,000 miles · KY · crash · 1 injury

The contact owns a 2020 Mitsubishi Outlander. The contact stated that while crossing an intersection at 35 MPH; another vehicle ran a red light and crashed into the contact's front driver-side door. The contact was knocked across the two-lane road and hit a telephone pole on the passenger side of the vehicle. The air bags did not deploy upon impact. The authorities arrived on the scene and assisted the contact out of the vehicle through the passenger side of the vehicle. The contact was treated at the scene and was later taken to the emergency room for treatment. The contact was given an X-ray ,CT scan and an MRI. The contact was treated for pain and stiffness to the left side of the back, neck, elbow, and shoulder. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to two separate independent mechanics; however, the contact was unaware if the vehicle was destroyed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 35,000

Filed Jun 4, 2023 · Airbags, Electrical · TX · crash · 1 injury

I have had multiple issues with this SUV. The main issue I am writing this for is because the car was hit stopped at a red light by another car going over 40 mph. The car rolled back then slammed into my car again going just as fast. The airbags did not deploy and the seatbelts did not lock. The impact actually broke the seats the passenger and I were sitting in. There were extensive injuries that happened because of this. The SUV was deemed a total loss because of the extensive damage done to the car. There were no warning messages, no recalls, etc. The SUV was inspected by a mechanic and insurance company and both said that the airbags should have gone off and the seatbelts should have locked based on the amount of damage to the SUV. I also took this SUV into the Mitsubishi dealership for all services/maintenance and nothing ever came up about any issues.

Filed Dec 14, 2022 · Airbags · NC · crash · 1 injury

I was in a head on collision on 12/13/2022, and the air bag failed to deploy. The failure of the air bag deployment cause my chest to slam into the steering wheel along with my knees on the steering column. I went to the hospital for observation and any unknown injuries. My chest hurts and knees along with consistent visions of my life flashing in my mind due to the trauma of this incident. The police, nurses, family, and friends said that I’m lucky to not have serious injuries from the failure of the air bag deployment. I have pictures, police report, and other supporting documents. My 2018 Outlander air bag deployment failure is a serious issue, and it needs to be looked into due to safety, lives, and failure from the air bag. Police report number is on drivers involved. All other vehicles involved air bags deployed, but my Outlander’s air bag failed to deploy. Dangerous to myself or other air bag failures. The manufacturer of the vehicle need’s notified with a full investigation into this matter.

Filed Oct 20, 2022 · Airbags · NY · crash

Hit a deer doing 70mph. 2022 Outlander was totaled. No airbags deployed.

Filed Jul 10, 2022 · Airbags · NC · crash

Front end collision, destroyed front quarter panels. Air bags failed to deploy

Filed Jun 17, 2022 · Airbags, Driver assistance · AZ · crash

Front Collision Mitigation System, FCM, failed on frontal impact and airbags did not deploy. Vehicle did not activate audible or display emergency warning signals prior to frontal impact. We filed a complaint with Mitsubishi Motors national CR, and Director of Service with many calls, voicemails and emails just fell on deaf ears. Their response documented in the case report on the last call we made to Mitsubishi Motors on 6/17/22 the CR rep said the decision is final and that they would not do anything, and we should contact our insurance. Mitsubishi's not only "Did not inspect the vehicle" but also never inquired with any intelligent questions as to why the airbags and FCM system failed to operate. Vehicle has not been inspected by anyone and is currently in my garage with less then 400 miles on it and is available for inspection. No prior warning lights were displayed. The dashboard currently displays crash signal and forward warning lights.

Filed May 30, 2022 · Airbags · FL · crash · 1 injury

I rear-ended a car after they came to a complete stop at a green light on a road with a 50mph speed limit. I attempted to stop but in the rain my car hydroplaned, and I hit them. Upon impact my seatbelt did not lock up and my airbags didn't deploy despite the fact that I was going at least 20mph. I ended up hitting the steering wheel pretty hard and still have pain, spasms, and soreness.