The contact owns a 2024 Mitsubishi Outlander. The contact stated that while driving approximately 30 MPH, the Forward Collision Avoidance system failed to activate as needed and the vehicle nearly crashed into the rear of another vehicle. The contact stated that during the failure, the vehicle in front struck a pedestrian, and the pedestrian went airborne and landed on the hood of the contact's vehicle. The contact stated that the Forward Collision Avoidance system failed to immediately activate, and the brake pedal was depressed to avoid crashing into the rear of the vehicle ahead. The pedestrian sustained unknown injuries and was transported to the hospital. The contact mentioned that the vehicle was taken to a dealer on several occasions for the seat belts failing to latch and secure the occupants. The dealer mentioned that there might be crumbs preventing the latch however, the contact mentioned that theory was not possible for the driver's seat belt. The failure was present with the seat belts in the second and third row seats. The cause of the failure was not yet determined. A Police report was filed at the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 3,000.
Mitsubishi Outlander seat belt problems
22 of the 1,329 owner complaints about the Mitsubishi Outlander describe seat belt won't latch or retract, most of them for the 2003 model year.
- owner complaints
- 22
- worst model year
- 2003
- typical mileage
- 30,000
By model year
- 20252
- 20243
- 20223
- 20192
- 20151
- 20143
- 20121
- 20091
- 20073
- 20033
Often reported together
No deployment 2Knocking 1Collision warning 1Grinding brakes 1Airbag light 1
What owners say
Front driver seat belt does not retract and has caused damage to door. Vehicle is available for inspection. We are worried that the seatbelt will not function properly in an accident since is does not function properly now. No confirmation by dealer, going in next week for service, however, dealer representative did say on phone that Mitsibishi s don't have seat belt problems??? First noticed problem last winter when I noticed the dents in the door frame being caused by non retracting seatbelt.
The seat belts are much slower to retract than with other cars, including our 2019 Mitsubishi Outlander we also own. My wife has had the front passenger seat belt get stuck in the door at least 3 times (likely more) which has required us to make multiple stops at the dealership to fix it. This is certainly a safety risk since the door remains partially open this certainly is something that should be recalled and fixed. Most recent day was today 5/7/26 but has happened many times.
1. Driver side seat belt is not retracting as it should. 2. Causing a slower exit when getting out of the vehicle. 3. A compliant has been made to Glassman Southfield MI. Mitsubishi service department not only for the driver side seat belt but the passenger seat belt as well. 4. Just by Glassman Southfield MI. Mitsubishi service department. 5. No
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The seatbelt retraction system failed to retract fast enough, which caused the seatbelt to become jammed in the passenger door. This resulted in damage to the passenger front and back door and opening of the passenger door. Yes, the vehicle and the affected components (seatbelt assembly and passenger door) are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The slow seatbelt retraction created a door jam condition, which could have prevented or delayed exit from the vehicle in an emergency situation. This posed a safety risk to the passenger, as the door could not open or close properly. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has been observed by Glassman of Southfield Michigan the service men was not interested at all. In fact when I arrived to have the vehicle inspected the driver seatbelt did not retract back at all and the service guy stated, I should pay attention when unfasten my seatbelt. The guy at the collision shop stated that the seatbelt on the passenger side was not retracting back as it should. I have had two incidents with the passenger seatbelt becoming jammed in the door since I leased the vehicle in August of 2025. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. Just the service men at Glassman and Glassmen collision shop. 5.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
The contact owns a 2024 Mitsubishi Outlander. The contact stated that while attempting to latch the front driver’s seat belt, the buckle did not connect, and the buckle casing fractured. The contact stated that the microscrews used to secure the seat belt buckle had failed. The cause of the failure was not determined. The contact stated that a clicking noise was present while opening and closing the front driver’s side door. Upon inspection, the contact discovered that the front driver’s door check arm bolts had become unsecured. The contact tightened the bolts, and the failure was remedied. The manufacturer and local dealer were not yet notified of the failures. The failure mileage was 4,000. The VIN was not available.
The contact owns a 2019 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently accelerated. The contact stated that an unknown software needed to be updated. The contact also stated that the driver’s seat belt failed to retract. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.
The seat belt has started to fail. It sounds like it clicks in and the warning light turns off. Once I start to drive the seat belt will come off. This has happened approximately 5 times in the last month.
there is a hood flutter , weather stripping is cheaply made which is letting in water , leather is coming up seat belt doesn’t retract back in place knocking noise by left driver side wheel seat pockets are poorly made
Today my wife accidentally rubbed the front right tire over a sidewalk at about 30 MPH and all the right side airbags deployed, including the right side airbags of both front seats. Also, the driver seatbelt permanently locked. There was no impact to the body and the damage may be classified as total loss of unit. Only about 4 - 6 inches of the wheel rim was damaged.
Related recalls
Seat belts: rear/other: retractor
- What is wrong
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The Automatic Locking Retractor (ALR) in the right front, second-row right, and second-row left seat belt assemblies may deactivate before the seat belts are fully retracted, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed July 7, 2022. Owners may contact MMNA customer service at 1-88-648-7820. MMNA's number for this recall is SR-22-002.
Recall number 22V335000 · Recall details
Seat belts: rear/other: retractor
- What is wrong
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The front and second-row passenger seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect, and replace as necessary, the right front seat belt assembly, and the right and left second-row seat belt assemblies, free of charge. Owner letters were mailed September 28, 2021. Owners may contact MMNA customer service at 1‑888‑648‑7820. MMNA's number for this recall is SR-21-007.
Recall number 21V596000 · Recall details
Seat belts: rear/other: buckle assembly
- What is wrong
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
- Risk
- An unrestrained occupant has an increased risk of injury in the event of a crash.
- Remedy
- MMNA will notify owners, and dealers will modify the second-row center seat belt buckle cover, install a new warning label to the second-row seat support base, and provide a new warning label insert for the owner's manual, free of charge. The recall began September 1, 2020. Owners may contact MMNA customer service at 1‑888‑648‑7820. Mitsubishi's number for this recall is SR-20-004.
Recall number 20V403000 · Recall details
Seat belts: rear/other
- What is wrong
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.
- Risk
- An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
- Remedy
- MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1‑888‑648‑7820. MMNA's number for this recall is SR-20-002.
Recall number 20V280000 · Recall details
Questions about the Mitsubishi Outlander seat belt
Which Mitsubishi Outlander years have seat belt won't latch or retract problems?
The model years with the most reports are 2003 (3 complaints), 2007 (3 complaints) and 2014 (3 complaints).
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