This vehicle exhibits a severe and dangerous acceleration hesitation, accompanied by a sudden, momentary loss of engine torque when pulling out from stops or trying to merge onto highways. This unexpected loss of power leaves the vehicle stranded briefly in oncoming traffic, creating an immediate crash hazard. This failure matches the exact physical defect and symptoms detailed in the federal safety agency Recall 16V563000 (Mitsubishi Campaign SR-16-006). The dangerous safety defect is actively persisting whether the remedy was already completed or not (Mitsubishi states that my vehicle is not included in the recall—this is not true—which will be explained in more detail at the end of this description. In a good-faith effort to resolve this dangerous hesitation, the transmission valve body was recently replaced out-of-pocket, but the identical recall symptoms remain entirely unchanged. This proves that the initial software recall remedy was structurally inadequate to permanently secure the mechanical safety of the vehicle. Mitsubishi corporate customer relations was formally notified of this failed recall remedy, but they have refused to provide assistance or resolve the issue. When asked to provide information where and when was a remedy completed on the aforementioned recall, Mitsubishi also stated via email that, “Your vehicle VIN [XXX] is not included in Recall 16V563000 (Mitsubishi Campaign SR-16-006),” which is not true. The communication with Mitsubishi can be seen in attached documents and one can confirm that my vehicle is actually included in Recall 16V563000 (Mitsubishi Campaign SR-16-006) when searching into recalls on the federal safety agency website and reviewing documents (both the federal safety agency and Mitsubishi related documents). Thank you very much for your time and help. It is much appreciated as my family and I are currently desperate while being scared to drive this vehicle with our newborn and [XXX] toddler and Mitsubishi is not being willing to help via email or phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Mitsubishi Outlander hesitation problems
45 of the 1,329 owner complaints about the Mitsubishi Outlander describe hesitation when accelerating, most of them for the 2016 model year.
- owner complaints
- 45
- worst model year
- 2016
- typical mileage
- 64,000
By model year
Often reported together
CVT failure 9Transmission failure 6Jerking 6Stalling 5Check engine light 5Slipping 4Loss of power 4Shudder 3
Trouble codes mentioned
P1778 1P084A 1
What owners say
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The RPM's increased. In addition, the vehicle hesitated and jerked. o warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact has an upcoming diagnostic testing appointment scheduled. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced an apparent engine failure involving the engine cooling system and possible head gasket and/or engine damage. Prior to failure, the vehicle had a strong sweet coolant smell and was later diagnosed by the servicing dealership as having a coolant leak and possible engine-related damage requiring engine replacement. The vehicle is currently located and available for inspection at Don Herring Mitsubishi. How was your safety or the safety of others put at risk? While driving after leaving the dealership, the vehicle began jerking, hesitating during acceleration, and losing power unexpectedly. A flashing check engine light briefly appeared and disappeared. The sudden loss of normal engine performance created a serious safety hazard because the vehicle could have stalled in traffic, increasing the risk of an accident or collision. I also have eight children, including [XXX] twins, and the loss of transportation has prevented me from reliably getting my children to school, medical appointments, and obtaining necessities. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Don Herring Mitsubishi inspected the vehicle and identified a coolant leak and possible major engine damage. The dealership advised that the engine may need replacement. The warranty company, CNA Extended Warranty, stated the dealership’s submitted notes referenced a blown head gasket and requested further teardown and inspection before approving repairs. The vehicle remains unrepaired while awaiting further action and/or engine replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by Don Herring Mitsubishi and reviewed through CNA Extended Warranty as part of the repair claim process. Prior to the failure, the vehicle was also inspected on Marc INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving 40 MPH, the vehicle was shuddering. The contact stated that the vehicle was losing motive power. The vehicle failed to start. The contact added additional fuel. The contact stated that the failure was related to the federal safety agency Campaign Number: 22V027000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump was faulty and there was no recall coverage for the failure. The vehicle was repaired but the failure recurred. While driving at unknown speeds, the vehicle sputtered, hesitating and jerking. The contact stated that the engine overheated and started sputtering. The engine warning light was illuminated. The temperature gauge increased to high. The contact was able to move over to the side of the roadway. The vehicle was taken back to the same local dealer, where it was diagnosed and determined that the coolant module and relay needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 96,416.
Delay in the accelerating pedal and hesitation, transmission will chande gear abnormal.Ac went out at same time.
Hesitation when putting thee vehicle in drive or reverse. While driving RPMs fluctuate 500-1000RPMs continuously. Studdering when accelerating from a complete stop.
It has hesitation when accelerating and stuttering while driving. its throwing a code PO868 for the transmission. It's a cvt transmission, and it feels like a transmission slip at times, or it takes off then hesitates then goes again. Other times it stutters. Its a risk because now our chances of being in a accident increases. Until it threw the code there were no issues then all the sudden there was the issue.
The transmission is not working properly. It has a hesitation and causes car to lunge forward.
I think the problem it’s on the transmission as the car is presenting hesitation and shuddering when accelerating, also it’s presenting rev fluctuations when driving at a constant speed, fortunately my safety and the safety of others is good until now. Yes the problem has being confirmed, no the vehicle has not being inspected by by the manufacturer, police, insurance representatives, there wasn’t any indication or warnings prior to the failure.
The contact owns a 2016 Mitsubishi Outlander. The contact stated that the vehicle hesitated upon depression of the accelerator pedal. Over time, the failure worsened as the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic but was later referred to a dealer for assistance. The vehicle was towed to the dealer and was diagnosed with transmission failure. The failure was linked to the federal safety agency Campaign Number: 16V563000 (Power Train) however, both the dealer and the manufacturer informed the contact that the recall was serviced under a prior owner. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 79,800.
Related recalls
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2015-2016 Outlander Sport vehicles and 2016 Outlander and Lancer vehicles. The affected vehicles are equipped with a constant velocity transmission (CVT) that, in certain driving conditions, may cause a delay in the vehicle accelerating.
- Risk
- A hesitation during acceleration can increase the risk of a crash.
- Remedy
- MMNA has notified owners, and dealers will reprogram the CVT control unit with modified software, free of charge. The recall began on August 15, 2016. Owners may contact MMNA customer service at 1‑888‑648‑7820. MMNA's number for this recall is SR-16-006.
Recall number 16V563000 · Recall details
Power train: transfer case (4-wheel drive)
- What is wrong
- Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2007 and 2009 Outlander vehicles. During servicing, the affected vehicles were repaired with replacement transfer case assemblies whose oil seal may come out of position.
- Risk
- If the oil seal dislodges, automatic transmission fluid (ATF) may enter the transfer case assembly, reducing the ATF pressure in the transmission, resulting in poor transmission shifting or the inability of the vehicle to be driven, increasing the risk of a crash.
- Remedy
- Mitsubishi will notify owners, and dealers will replace the transfer assembly, as necessary, free of charge. The recall began on July 30, 2014. Owners may contact Mitsubishi customer service at 1‑888‑648‑7820. Mitsubishi's number for this recall is SR-14-005.
Recall number 14V365000 · Recall details
Questions about the Mitsubishi Outlander hesitation
Which Mitsubishi Outlander years have hesitation when accelerating problems?
The model years with the most reports are 2016 (20 complaints), 2015 (11 complaints) and 2008 (2 complaints).
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