This vehicle exhibits a severe and dangerous acceleration hesitation, accompanied by a sudden, momentary loss of engine torque when pulling out from stops or trying to merge onto highways. This unexpected loss of power leaves the vehicle stranded briefly in oncoming traffic, creating an immediate crash hazard. This failure matches the exact physical defect and symptoms detailed in the federal safety agency Recall 16V563000 (Mitsubishi Campaign SR-16-006). The dangerous safety defect is actively persisting whether the remedy was already completed or not (Mitsubishi states that my vehicle is not included in the recall—this is not true—which will be explained in more detail at the end of this description. In a good-faith effort to resolve this dangerous hesitation, the transmission valve body was recently replaced out-of-pocket, but the identical recall symptoms remain entirely unchanged. This proves that the initial software recall remedy was structurally inadequate to permanently secure the mechanical safety of the vehicle. Mitsubishi corporate customer relations was formally notified of this failed recall remedy, but they have refused to provide assistance or resolve the issue. When asked to provide information where and when was a remedy completed on the aforementioned recall, Mitsubishi also stated via email that, “Your vehicle VIN [XXX] is not included in Recall 16V563000 (Mitsubishi Campaign SR-16-006),” which is not true. The communication with Mitsubishi can be seen in attached documents and one can confirm that my vehicle is actually included in Recall 16V563000 (Mitsubishi Campaign SR-16-006) when searching into recalls on the federal safety agency website and reviewing documents (both the federal safety agency and Mitsubishi related documents). Thank you very much for your time and help. It is much appreciated as my family and I are currently desperate while being scared to drive this vehicle with our newborn and [XXX] toddler and Mitsubishi is not being willing to help via email or phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
2016 Mitsubishi Outlander: hesitation when accelerating
20 of the 145 complaints about the 2016 Mitsubishi Outlander describe hesitation when accelerating.
- owner complaints
- 20
- of this car's complaints
- 14%
- typical mileage
- 75,000
- recalls
- 1
Hesitation when accelerating by model year
- 20231
- 20222
- 20191
- 20172
- 201620
- 201511
- 20131
- 20112
- 20101
- 20082
- 20051
- 20041
What owners say
Delay in the accelerating pedal and hesitation, transmission will chande gear abnormal.Ac went out at same time.
The transmission is not working properly. It has a hesitation and causes car to lunge forward.
I think the problem it’s on the transmission as the car is presenting hesitation and shuddering when accelerating, also it’s presenting rev fluctuations when driving at a constant speed, fortunately my safety and the safety of others is good until now. Yes the problem has being confirmed, no the vehicle has not being inspected by by the manufacturer, police, insurance representatives, there wasn’t any indication or warnings prior to the failure.
The contact owns a 2016 Mitsubishi Outlander. The contact stated that the vehicle hesitated upon depression of the accelerator pedal. Over time, the failure worsened as the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic but was later referred to a dealer for assistance. The vehicle was towed to the dealer and was diagnosed with transmission failure. The failure was linked to the federal safety agency Campaign Number: 16V563000 (Power Train) however, both the dealer and the manufacturer informed the contact that the recall was serviced under a prior owner. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 79,800.
The contact owns a 2016 Mitsubishi Outlander. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. Over time, the failure worsened as the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic but was later referred to a dealer for assistance. The vehicle was towed to the dealer and was diagnosed with transmission failure. The failure was linked to the federal safety agency Campaign Number: 16V563000 (Power Train) however, both the dealer and the manufacturer informed the contact that the recall was serviced under a prior owner. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 79,800.
I have a 2016 Mitsubishi Outlander Sport that was purchased in 2020 with 42 thousand miles on it. While I was on the highway I started experiencing acceleration hesitation and my car gave a message saying transmission service needed. I took my car to several mechanics that said my transmission is slipping and getting ready to die. They mentioned CVT issue. I contacted Mitsubishi but they told me according to my VIN my car is not under a recall. However, my mechanics informed me along with several reports that 2015-2016 outlander sports and certain model Lancers were recalled due to acceleration hesitation. When I asked what that meant in plain English I was told my transmission is bad and that’s what causes acceleration hesitation. Then Mitsubishi told me that my car would have to have been manufactured within a certain year in order for the recall to be valid for my vehicle. I was never informed of a recall and didn’t know something was wrong until I was in the middle of the highway with my son in the car. We could have been killed. The transmission in these vehicles are no good and I don’t care about a VIN my vehicle is the year make and model that was recalled. A manufacturing issue is not my issue. I want my vehicle properly repaired. It’s practically new. I have also reached out to my attorney.
The contact's son owns a 2016 Mitsubishi Outlander. The contact stated that while driving at undisclosed speeds, the vehicle hesitated while attempting to accelerate. The contact stated that the vehicle stalled without warning. The vehicle was taken to an independent mechanic who informed the contact that the transmission module needed to be replaced. The vehicle was towed to a local dealer but was not diagnosed or repaired. The contact stated that the failure was like the federal safety agency Campaign Number: 16V563000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The approximate failure mileage was 90,000.
MY 2016 MITSUBISHI OUTLANDER SE, is having hesitation when accelerating. This vehicle's vin number was NOT INCLUDED IN THIS SAFETY ISSUE. CONSEQ: A HESITATION DURING ACCELERATION CAN INCREASE THE RISK OF THE CRASH. PROBLEM IS WITH THE CVT - EUC transmission
I have a 2016 mitsubishi outlander with a 2.4l engine and the jatco CVT transmission and only 75,000 miles. The transmission started shifting erratically and shuddering when going certain MPH ranges typically between 45 and 60 MPH. Additionally, the vehicle hesitates to go when the accelerator is pressed. From a stop, it takes 5 seconds for the vehicle to go once it is put in drive. I have a trouble code on my obd of p084a. This has been dangerous to my family on multiple occasions when attempting to pass a car on the road and the vehicle does not accelerate immediately. My wife also got stuck in the middle of an itersection because the vehicle hesitated for around 5 seconds before accelerating. Mitsubishi has a service bulletin for this vehicle, number tsb-17-23-002 that covers exactly what is happening in my vehicle and even has an ecu reprogram that will prevent the problem from happening in the future. The problem is a service bulletin does not cover the costs of affected vehicles out of warranty. This is a dangerous and common defect with this vehicle and transmission and mitsubishi it needs to be a recall before someone gets hurt or killed.
Tl* the contact owns a 2016 mitsubishi outlander. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate properly as the gear became difficult to change. There was no warning light illuminated. The vehicle was taken to hertrich buick gmc (26953 sussex hwy, seaford, de 19973) where it was diagnosed and determined that the transmission failed and needed to be replaced. The vehicle was not repaired. The vehicle is not drivable. The contact referenced the federal safety agency campaign number: 16v563000 (power train) as a possible solution to the failure however, the VIN was not included. The manufacturer was contacted and informed of the failure by the dealer. The failure mileage 90,000.
I purchase my 2016 mitsubishi outlander in december of 2016. I had my vehicle come to a complete while accelerating and in motion. This could of killed me and my family. My vehicle has had consistent acceleration and hesitating issues while accelerating and in motion. Something is wrong with the transmission or engine. There's a major problem with my vehicle not being able to accelerate normally and safely. My air bag light on my vehicle has not come on for over years. I am very concern that my airbag is defective and won't work if I get into a vehicle accident. I have took my vehicle to 2 different mitsubishi auto dealerships to have the problem looked at and diagnosed, but mitsubishi can't diagnose or determine what's causing the problem. There's a problem with my transmission and engine.
Service bulletins that may apply
- Service Manual Revision
- Service Manual Revision
- Service Manual Revision
- This Technical Service Bulletin provides service manual corrections to the CVT maintenance procedure.
- This TSB provides the addition of Diagnostic Procedure for CVT Belt Check for vehicles equipped with CVT...
- This Technical Service Bulletin was sent to dealers directing them to diagnose and test drive customer...
- This Technical Service Bulletin supersedes TSB-20-23-001, issued April, 2020, to update the Control Valve...
- Shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit
Related recalls
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2015-2016 Outlander Sport vehicles and 2016 Outlander and Lancer vehicles. The affected vehicles are equipped with a constant velocity transmission (CVT) that, in certain driving conditions, may cause a delay in the vehicle accelerating.
- Risk
- A hesitation during acceleration can increase the risk of a crash.
- Remedy
- MMNA has notified owners, and dealers will reprogram the CVT control unit with modified software, free of charge. The recall began on August 15, 2016. Owners may contact MMNA customer service at 1‑888‑648‑7820. MMNA's number for this recall is SR-16-006.
Recall number 16V563000 · Recall details
Questions about the 2016 Mitsubishi Outlander hesitation
Is hesitation when accelerating a common problem on the 2016 Mitsubishi Outlander?
20 of 145 owner complaints about the 2016 Mitsubishi Outlander (14%) mention hesitation when accelerating. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2016 Mitsubishi Outlander?
There is 1 recall and 16 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Mitsubishi Outlander
CVT failure 16Transmission failure 13Check engine light 11Headlights 11Jerking 10Stalling 10Slipping 9No deployment 7Shudder 7
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