2021 New Flyer Xcelsior recalls
There is 1 safety recall on record for the 2021 New Flyer Xcelsior, covering 2,354 vehicles in total across all the models in each campaign. Newest first.
All recalls
Structure: emergency: escape/egress/exit
- What is wrong
- New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
- Remedy
- New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1‑800‑241‑2947.
Recall number 25V542000 · Recall details
Questions about the 2021 New Flyer Xcelsior recalls
How do I check if my 2021 New Flyer Xcelsior has an open recall?
Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.
Do I have to pay for a recall repair?
No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.
How many recalls does the 2021 New Flyer Xcelsior have?
1, covering structure.
VIN decoder
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