While driving on the highway in florida, on its maiden voyage, the entire trailer hitch assembly fell from the body of the rv. We were towing a trailer with our race car in it at the time. Some good samaritans from the florida state highway department were there to help us and, upon inspection, we found that the entire hitch was held together by only 2 bolts. The other holes in the hitch assembly did not align with the holes for the bolts on the bottom of the rv body. New holes had to be drilled on the spot in order to safely secure the hitch assembly. When we alerted the owners at nexus they told us that they would check other new rv's in the plant, but, judging from the horrible customer service we have experienced from nexus, I highly doubt that this was done. We were fortunate that no one was killed or critically injured and are worried that there may be other nexus rv's on the road with the improper hitch assembly.
The worst 2016 Nexus Phantom problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
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Recalls
No recalls on record for this model year.
What 2016 Nexus Phantom owners say
Most recent owner complaints, unedited.
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Questions about the 2016 Nexus Phantom
Is the 2016 Nexus Phantom reliable?
Owners have filed 1 complaint about the 2016 Nexus Phantom, close to a typical Phantom model year.
What is the most common problem with the 2016 Nexus Phantom?
There are not enough complaints to tell.
How many recalls does the 2016 Nexus Phantom have?
No recalls on record.
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