Nissan Kicks screen failure problems

Filed Nov 3, 2026 · Electrical · 40,000 miles · TN

The contact owns a 2025 Nissan Kicks. The contact stated that while entering the vehicle, there was a loud continuous beeping sound coming from the vehicle. The contact stated that the instrument panel displayed a blank screen and that the sensors were inoperable. The contact stated that several messages were displayed. The vehicle was taken to a service center, where the failure was confirmed. The contact was informed that the failure was associated with a known recall. The dealer was contacted. The manufacturer was made aware of the failure by telephone. The contact was referred to the federal safety agency Hotline for additional assistance. The failure mileage was approximately 40,000.

Filed Feb 20, 2026 · Body, Electrical · WI

January 15, 2025 (~1,000 miles): Infotainment system was black at startup. Vehicle was beeping and flashing warning/service lights. System would not shut off. This occurred three times within the first week. I contacted the selling dealer for guidance. No documentation was provided for that initial report. • I was unable to bring the vehicle in immediately due to a family medical emergency but continued reporting the issue. • Prior to February 7, 2025: I contacted Deery Nissan regarding the ongoing infotainment malfunction and water leaking through the rear hatch during a car wash. • February 7, 2025 (2,230 miles): Rear hatch seal replaced. Electrical repairs performed on infotainment system. • March 24–28, 2025: Infotainment malfunction reported again. Diagnostics and software check performed. • September 2025: Front bumper paint peeling. Repainted at local repair shop. Paint also peeling from steering wheel Nissan emblem. • January 16, 2026: Infotainment malfunction reported again. • January 20, 2026: Dealer unable to duplicate. • January 27, 2026: Both screens malfunctioning. I recorded video and sent to dealership. • February 4, 2026: Vehicle inspected again. Dealer stated unable to duplicate. • February 11, 2026: Additional video sent, including VIN visible. I also brought vehicle in so dealership could record the malfunction themselves. • February 20, 2026: Still no resolution. I have an appointment to speak to the DTSM from Nissan. Paint peeled on my front bumper and Nissan logo on my steering wheel.

Filed Dec 9, 2025 · Electrical, Engine · CA

Transmission Issue - The CVT transmission slips during acceleration and causes the car to lose power. It hesitates, revs high, and sometimes jerks when slowing or speeding up. This creates unsafe driving conditions. Electrical Issue -The electronics intermittently shut off, screen goes black, and warning lights appear. These issues occur while driving and affect vehicle control. It’s a safety hazard -These failures happen unexpectedly in traffic and increase the risk of an accident. Often the Problems happens occurs several times per week and happens at speeds between 20–45 mph. Started around 60,000 miles. The CVT transmission slips during acceleration and causes the car to lose power. The RPMs surge, the vehicle hesitates, and there is a jerking or shuddering sensation when speeding up or slowing down. This happens unexpectedly and makes it hard to maintain speed in traffic. The electrical system also malfunctions while driving. The dashboard display and infotainment screen intermittently go black, warning lights appear without reason, and some features shut off. These failures happen at random and affect my ability to safely operate the vehicle. Both issues occur multiple times per week at various speeds (20–45 mph), and the vehicle only has 25,531 miles. These defects pose a significant safety risk because they cause unexpected changes in acceleration and visibility of gauges, increasing the chance of an accident.

Filed Dec 8, 2025 · HI

Aloha, TSB NTB22-028 and NTB23‑018, March 2023 clearly a defect pattern in the infotainment system. Audio distorts and navigation screens freezes which could result in an accident. I contacted Nissan consumer affairs case # XXX. It was escalated to an area manager who recommended I reach out to the federal safety agency. Nissan is only willing to cover 50% of the cost to replace the infotainment system. Hopefully by sending this complaint form it will help having the whole cost covered. Mahalo, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 17, 2025 · Driver assistance, Electrical · 8,000 miles · CA

The contact owns a 2025 Nissan Kicks. The contact received notification of the federal safety agency Campaign Number: 25V324000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen. In addition, the instrument panel was black. The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The Regional Specialist for Nissan reached out to the contact and informed the contact that the part was not yet available. The contact was advised to call local dealers for an availability to perform the recall repair. The failure mileage was approximately 8,000. Parts distribution disconnect.

Filed Jul 9, 2025 · Driver assistance · 83,000 miles · FL

The contact owns a 2019 Nissan Kicks. The contact stated while reversing, the back over protection camera system displayed a black screen. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the contact was informed that the recall was closed. The failure mileage was approximately 83,000.

Filed Jun 18, 2025 · NE · crash

Component/System Involved: Infotainment system / radio head unit (including display, CarPlay integration, and volume control) Incident Description: Since purchasing the vehicle in 2020 with approximately 11,000 miles, the infotainment system has malfunctioned in ways that present a significant safety risk. The most severe issue is a random and uncontrollable spike in audio volume, where the system will suddenly jump from a low setting (e.g., volume level 8) to the maximum setting (level 40) without user input. This has occurred during normal driving conditions and once caused me to startle so badly that I momentarily lost control of the vehicle and struck a light pole base while backing out of a parking lot. The car sustained minor paint damage, but the emotional and physical impact was severe, and the event could have led to a serious accident had there been pedestrians or other vehicles nearby. The display system also randomly reboots itself, emits unexplained notification-like pings while driving, and occasionally becomes unresponsive. These issues are intermittent and cannot be reproduced on command, which has made diagnosis difficult. The problem was originally reported to Nissan of Omaha, who failed to order a replacement unit or retain records of the complaint. I later transferred service to Cornhusker Nissan of Norfolk. In 2023, while the vehicle was still under extended warranty (under 70,000 miles), Cornhusker Nissan replicated some symptoms but stated that since no error codes were present, no replacement or repair would be performed. On 6/9/2025, with the vehicle now at 122,000 miles, I brought it in for a Master Warning Light. The dealership retrieved several stored fault codes, most of which were related to the radio head unit, but dismissed them since I hadn’t mentioned audio issues during that visit. However, the system's behavior had never changed — only my willingness to continue reporting it had. Despite multiple attempts to resolve this iss

Filed Jun 9, 2025 · Driver assistance · 9,000 miles · GA

The contact owns a 2025 Nissan Kicks. The contact stated while reversing, the back over prevention display screen failed to function as intended. The contact stated that the back over prevention screen displayed a black screen. The contact received notification of the federal safety agency Campaign Number: 25V324000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer; however, the contact was informed that the recall repair could not be performed. The contact was also informed that the recall repair remedy was not working. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer. The failure mileage was 9,000. Parts distribution disconnect.

Filed Apr 6, 2025 · Driver assistance, Electrical · TX

On[XXX] exactly one week after vehicle was purchased the car began stalling at 55 mph. The slip indicator lights and AEB lights came on the dash and I lost all acceleration. The vehicle became impossible to move I had to shut it off and restart it. The lights went off and I made it home, still with decreased acceleration. I have a [XXX] and do not feel safe with a vehicle that loses acceleration and then won't move on a highway. That's how you get rear ended. The vehicle was taken back to the dealer 4/5/25 and I have not heard back from them. After further research and reading forums of other 2019 Kicks owners this is a recurring issue that desperately needs to be recalled. The radio randomly reboots to Nissan screen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Nov 9, 2019 · Brakes, Driver assistance · 12,593 miles · AR

Driving like normal and the car ahead of me slammed on their brakes to avoid a wreck I slammed on mine to prevent this afterward traffic started moving on and the collision and impact sensor came on but I didn't hit anything. I have looked at the manual and it will not tell the owner me how to get the crash light to go off. Even online you can find nothing about how to reset or turn off the alert. The other alert is for the assisted braking feature it didn't work but the light came on but will not go off and there are no instructions on how to reset it or take it off. Not even the factory reset or unplugging the battery will make it go off. I bought an extended warranty and the dealer I purchased the kicks from said they would fix the error but they will charge me to do so which I think is wrong since it is not wrecked but just malfunctioning. If I knew to get something on the kicks was going to be like pulling teeth ii would have stuck with the altima as I did with my last previous purchases with nissan. Not happy and it's just like with the touch screen it freezes up and the USB to it will quit working to the point you have to turn off the engine just so it will work again every once in a while and I was thinking my cords weren't operating right or worn out.