On september 12, 2007, I took my car to keras nissan located at 2080 covington pike in memphis, tennessee, because the shock absorbers were failing in the front of the truck and again the check engine soon light came on. I decided to take my truck to a different dealership because I no longer trusted the workmanship of dobbs nissan, where I made the initial purchase. I dealt with travis, a service advisor that advised me they would find the problems. After my vehicle was serviced, I was informed that the motor was non-repairable. Travis stated that it looked as if I never serviced the engine with oil. I explained that I have regularly scheduled maintenance on this vehicle. He stated that I would need to gather all of my oil change receipts to present to nissan warranty to prove regular maintenance have been performed to replace the engine. Oil changes and dates of receipts provided: dobbs nissan: april 29, 2006 september 26, 2006 june 13, 2007 danny?s car care: march 9, 2007 march 28, 2007 august 18, 2007 goodyear: june 23, 2006 january 3, 2007 firestone: november 02, 2006 receipts the morning of september 15, 2007. He contacted me around 11:15 am to inform me that the engine replacement was denied, due to, ?lack of maintenance?. I asked travis to explain to me in detail the reason for the denial, and his reply was simply, "lack of maintenance?. Nothing has been done to correct the failure on a warranted engine.
2003 Nissan Murano suspension complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Dt: 2003 nissan murano. The consumer was afraid to drive the vehicle because it made a lot of noise around the wheel on the right hand side. The consumer contacted the dealership, and they suggested that there was nothing wrong with vehicle. The consumer contacted the manufacturer, and received claim number 5077823. They stated that they would call the consumer. Nissan had not returned the phone call. The vehicle had been making noise for about a year and felt unsafe driving the vehicle. *ak screeching noises were heard when making turns. *sc updated 11/2/2005.
Suv pulls to the side when steering wheel lightly released. Brought to dealer 3x but cannot fix, says run for !k miles and see but still recurs. Driver side window makes squeaky noise when open, dealer changed window runner but still noisy. Engine seems to choke when driven after parking uphill, dealer said removed some air bubbles in gas tank but still recurs. Right front shock feels dribbling when driven at highway speeds, dealer cant find any problem.
Thumping sound from rear suspension when driving over uneven surfaces such as raised lettering/striping in the road. Noise is loud and uncomfortable. Dealership states there is nothing they can do.
Consumer states vehicle vibrates violently at speeds over 40 MPH. This happens only when rear windows are in the down position. Vehicle has been taken to dealer 4 times, cannot remedy the problem. Factory representative admitted the violent shaking. Vibration felt can be compared to rumble strips on interstate.
Suspension on truck is horrible. Everyday the truck gets worse. The suspension is very hard and stiff, the interior rattles and makes now tons of noises,once the truck has passengers in it the vehicle is all over the road very very bouncy. Vehicle loose control.
Consistent gas mileage 25% below fuel economy numbers on manufacturers sticker; rocking front seat motion that causes seat belts to tighten and fail to properly release; thunking sounds from shock absorber sub-assembly on uneven or rough road surfaces; multiple squeaks and rattles.
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