My door lock for my passenger front side does not unlock. I have no idea why but I have to manually unlock this now. I have researched this online and spoke with my local nissan dealerships. This is a safety issue and should be repaired by a recall. Please advise.
2004 Nissan Murano locks problems
48 complaints (7% of all complaints for this car). Typical mileage when it fails: 65,000.
- owner complaints
- 48
- of this car's complaints
- 7%
- typical mileage
- 65,000
- crashes
- 0
- recalls
- 0
Which part fails
- Doors: latch2
- Hatchback/liftgate: lock1
At what mileage
Complaints by mileage at the time of the problem.
Nissan Murano locks problems in other years
Specific symptoms reported on the 2004 Nissan Murano locks
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2004 Nissan Murano owners say
Most recent owner complaints, unedited.
I have a 2004 nissan murano. I took my car to the shop today because the doors are not locking or unlocking. My hatch only works some of the time as well. I found out that the actuactor is out on all the doors. This is crazy are out on a car that only has 79k miles on it and is 11 years old. The cost will be about 2k to get fixed. This is a safety issue, I have three small kids. Having to them stand outside while I climb inside to manually unlock the doors is unssafe. If I leave the car unlocked at night when we are out, that leaves us vulnerable for someone entering the car and hiding in it until we return. Once we get in we manually lock the doors but if there is an accident and we needed to quickly exit or emergency responds need to quickly get us out of the car, it is not possible. It is going to cost 2k to get this fixed. I have been reading forums, this is a big issue on the nissan murano, it needs to be a recall. If it is not a recall, I would like nissan accept some of the financial responsibility of this repair.
Yesterday after work, I opened the hatch to the back of my vehicle to remove jumper cables. When I went to close the hatch door, it would not stay closed. I looked closer at the mechanism that locks the door in the closed position, and it was not moving back into the proper position. I thought initially it was due to the cold weather, but even after it was given time to heat up it continued to stay in the open position. I made due by duct taping the hatch closed to make it home. I looked online and saw that thousands of other murano owners have had issues with their lock actuators on doors, hatches and even the gas cover actuator. It is extremely concerning to me due to the obvious safety hazards that accompany this malfunction.
The driver power door lock actuator failed first and few days ago the passenger side, rear power door lock actuator failed.
At approximately 60,000 miles with the age of the car being approximately five (5) years old the front passenger door would not unlock or lock when the remote actuator was used. This got progressively worse and then less than a year later the driver's side door began doing the same thing. Now neither one of these doors will work correctly and often lock on their own without the remote actuator or the internal manual locking system being used. This has spread to the rear doors too but only intermittently at this time. I have read on the internet that many many owners of a nissan murano of almost every model year eventually experience this problem. This creates a safety problem should entry into the vehicle or exit from the vehicle in an emergency situation be required because the doors will not unlock from the outside without a key and the only door that has a key slot is the drivers side front door. If the key's in the ignition how would anyone on the outside of the vehicle get the doors open in an emergency? There was a recall issued a few years ago in australia for this very same problem on a different nissan model vehicle. If this was a safety issue there and was acknowledged by nissan to be their responsibility to resolve I cannot help but ask "why isn't this being taken care of here in the USA by nissan?" nissan and their dealers have known of this safety problem for years and quote between $400 and $500 to fix just one door. Many owners report via the internet that this problem exists on at least 2 doors and some report all 4 doors including the rear lift gate have this problem. Something needs to be done to resolve this problem and protect the owners and occupants of these vehicles.
The door lock actuator does not work when the button is pushed from the inside. The lever must be moved manually. This poses a safety issue due to the fact that in an emergency the door stays locked disallowing a quick exit .
Door lock actuators fail to lock doors within short period of time. Also affected gas fill door because it is connected with an electrical solenoid.
All four power door lock actuators are bad in the car. This is preventing the doors from properly locking and unlocking. This is a major safety issue for the car. I have looked online and there are hundreds of complaints about door lock actuators on 2004 muranos.
I have a nissan murano 2004 with approx 66,000 miles...all four actuators failed at the same time. When I looked into this issue on line, I see that many other murano owners have the same issue. When the actuators fail you are no longer able to look the doors, there causing a security issue, especially if you have children. I find it strange that so many people are having the same problem. My husband and parents have 2004 model cars, and have no issues with their looks. Please hold nissan responsible for this issue.
All of the door locks do not work. I have had my murano in the shop 3 times and they cannot figure out the problem. I have now spent close to $1000 and the problem is still not fixed! They first replaced a switch in the driver's side door. That did not fix the problem. They then replaced the bcm, the locks worked for about a week and now they are not functioning again. This is a safety hazard because I am a single woman and should be able to lock and unlock my doors as needed. How many people have to file a complaint for the same issue before nissan does something about it??? It is absolutely ridiculous that I should have to spend almost $1000 and still not have functioning door locks!!! I know for a fact the problem is not the solenoids in the doors that control the locks because my repair shop tested each one in each door and they are properly functioning, which is what LED us to check the bcm. When it was determined the bcm was bad, I had that replaced but obviously that is not the only problem. Please do something about this issue!!!
Questions about the 2004 Nissan Murano locks
Does the 2004 Nissan Murano have locks problems?
Owners have filed 48 complaints about the locks of the 2004 Nissan Murano, 7% of all its complaints.
At what mileage do 2004 Nissan Murano locks problems start?
The typical (median) mileage in owner complaints is 65,000 miles.
Was there a recall on the 2004 Nissan Murano locks?
There is no recall for this problem on this model year.
What year does the Nissan Murano have the most locks problems?
The Nissan Murano model years with the most locks complaints are 2005 (118 complaints), 2004 (48 complaints) and 2003 (24 complaints).
Other 2004 Nissan Murano problems
Transmission 143Visibility 133Electrical 110Seats 94Engine 82Acceleration 35Fuel system 35Body 29Steering 26Brakes 20Suspension 15Airbags 7Driver assistance 7Seat belts 7Wheels 5Lights 4Tires 3
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