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2015 Nissan Murano: adaptive cruise control problems

21 of the 205 complaints about the 2015 Nissan Murano describe adaptive cruise control problems.

owner complaints
21
of this car's complaints
10%
typical repair cost reported
$1,300
typical mileage
45,000
recalls
0
Is there a fix? 9 service bulletins cover this area of the car. See below

Adaptive cruise control problems by model year

What owners say

Filed Aug 16, 2022 · Acceleration, Driver assistance · NJ

The front radar obstruction light on my 1025 Nissan Murano has occasionally come off and on in bad weather (to be expected) and under normal driving conditions. I have had to have it are-aligned previously. Recently however, the light started coming on and off when I was stopped or in park. It would clear when I started driving. Eventually it would start coming on and stay on for very long stretches of time. I brought the car in to be looked at and was told I needed a new sensor for approximately $1500. I got no other explanation. I have seen hundreds, if not thousands of complaints about these sensors going bad. I even found a recall campaign (NTB19-033/A) for the exact problem. I was told this is a service campaign and it seemed as if it was at the dealerships discretion to follow the campaign. I am not sure if the manufactured date was even looked at as stated in the campaign. I have had numerous occasions where I have been using cruise control on the highway and all of a sudden the car starts slowing down without my immediate knowledge. There is no way to bypass this sensor in order to use cruise control either. I feel that this issue is a safety concern and the part should be recalled.

Filed Oct 14, 2020 · Acceleration, Brakes · 102,000 miles · FL

For the second time my front collision braking system sensor has come on and disengaged my cruise control while I have been traveling at a high rate of speed on the highway. Dealership has confirmed this code when taken into shop. This could cause the car to brake suddenly while driving. Nissan has not issued a recall. I have been quoted over $1200.00 to fix. This has been reported on many occasions. Why hasn't a recall been issued? I am now afraid to drive my vehicle with this faulty sensor.

Filed Oct 4, 2020 · Driver assistance · 72,000 miles · FL

The crash collision sensor is not working... The l.e.d. Light comes on and does not allow you to even use cruise control.. It stops working after about 5 minutes of driving..

Filed Sep 23, 2020 · Acceleration · 81,000 miles · CO

The emergency braking system shuts off with no warning and in turn deactivates the adaptive cruise control. This has happened several times and the last occurrence happened on a two lane highway in clear weather conditions with an 18-wheeler following in close proximity. When I brought the vehicle to the mechanic at the dealership, the code showed that the distance sensor 'must be replaced' because it was out-of-date. When I asked the manufacturer of the car to pay for the replacement, they refused. I have dealt with four people at the corporate office and they refuse to pay the $1400 to replace the faulty factory original part. Also note, I have replaced the transmission two times in 9 months on this vehicle and those were covered under the certified pre-owned warranty. I am beginning to suspect I have a lemon.

Filed Sep 6, 2020 · WA

The forward collision avoidance light frequently comes on when I start my car. Sometimes restarting the car will make it go off. When the light is on, all my cameras, cruise control & side sensor lights do not function. My biggest fear is that the car will stop itself in traffic. I am afraid to drive this car. I took it to my dealership. They put in a new sensor ($1300). The light was back on the next day. Another sensor was put in. After a month, the light is back on. The car goes back to the dealer tomorrow.

Filed Sep 1, 2020 · Acceleration, Brakes · 71,200 miles · TN

I purchased this vehicle from the local nissan dealer in october 2019. Since then, the forward emergency braking system continually turns off within just a few miles of driving the car. This also shuts down the cruise control to the vehicle. I have taken the vehicle back to the nissan dealership several times where I had to pay for them to replace the radar sensor that controls the system. It did not help and the problem occurs still every single time I drive the vehicle. The only way to re-engage the system is to stop the vehicle and turn off the engine and then start the vehicle back up. This is the same system that has caused numerous problems with the nissan rogue. The question below is not for when did this happen, it is more of a case of when hasn't this happened? This vehicle is an absolute lemon and should not be available to the public.

Filed Aug 16, 2020 · 56,400 miles · IL

After having the anti lock brake recall remedied I noticed a warning light came on as I was driving home that had never occurred before. It was the aeb (automatic emergency braking) light. I was driving straight on a highway and there were no cars or other impediments ahead of me. There was no reason for the light to illuminate.I called the dealership as soon as I got home. They told me I needed to bring the car back in again. I did. They did a diagnostic test and told me the aeb sensor was defective. Because I had purchased the gold warranty when I bought the car new 5 years ago, I would only have to pay the deductible and not the full price for the replacement which would normally run approximately $1000.00. I made the appointment. After the sensor was replaced, and on my way home the same aeb light came on. Again, I was driving on straight with no car or other impediment in front of me. I was on a highway. I called the dealership as soon as I got home. I now have another appointment for the same problem. I decided to research the problem. I found out that many nissan vehicles are having similar problems and you have been notified of this. I don't understand why there hasn't been a recall. As you know, if the aeb isn't working neither is your cruise control which I use for long distance driving. Scaringly I heard of some who's car stopped as they were driving on an expressway. I drive expressways for work and to see my children. I would be dead if I had that problem on the busy expressways I travel. This problem is serious and should be addressed. I urge you to contact nissan to have a recall. I'm not sure if this next appointment will rectify the problem or not. I'm very upset that I've spent at least 12 hours at the dealership dealing with the recall and now this issue. I would like you to follow up with me regarding this complaint.

Filed Jul 1, 2020 · Acceleration · 31,070 miles · IL

Normal driving at any speed at any time a warning will beep and show the collision light and a display will read "unavailable front radar obstruction" it happens as early as a few hundred feet of driving up to a few miles. When this happens the cruise control will disenguage while driving or not work at all and the distance sensor quits making the car not slow down behind other vehicles. The car will just start slowing down on the interstate when this warning activates for no reason if the cruise is on and being used.

Filed Jun 17, 2020 · Acceleration, Brakes · 45,000 miles · AZ

Initially the problem start with the active cruise control being intermittent. I would be on and then the system randomly error out and disable at highway speeds. Now currently the aeb system is completely not functional at any speed and I suspect the front radar sensor the system uses is faulty. Lots of research online and many many people have the same issue.

Filed Jun 6, 2020 · Acceleration, Electrical · 29,000 miles · UT

As I'm driving down the freeway with my cruise control on, a front collision warning indicator on the dashboard will appear which causes the cruise control to turn off resulting in braking/slowing on the freeway unexpectedly. This is a serious issue and is a concern for me and my family's safety as we are out driving on the roads. When it happens, there is nothing on the road or obstructing the sensor from performing its task.

Filed Mar 3, 2020 · Acceleration · 55,000 miles · VA

Cruise control kicks off while driving and causes deceleration. Will not come back on until the car is stopped, turned off, then turned back on. Wet weather makes it a lot worse. Has progressively gotten worse. Will kick off at least twice within an hour drive typically. Unacceptable and needs to be fixed

Filed Jan 27, 2020 · Acceleration · 53,500 miles · TX

When traveling at highway speeds with the cruise control set, the intelligent cruise control malfunctions along with the predictive forward braking causing sudden deceleration. This has almost gotten me into several rear end collisions at highways speeds that could have caused major wrecks.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2015 Nissan Murano adaptive cruise

Is adaptive cruise control problems a common problem on the 2015 Nissan Murano?

21 of 205 owner complaints about the 2015 Nissan Murano (10%) mention adaptive cruise control problems. The model year with the most reports is 2018.

How much does it cost to fix adaptive cruise control problems on the 2015 Nissan Murano?

Owners who mentioned a price put the repair at about $1,300 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2015 Nissan Murano?

There are 0 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Nissan Murano

CVT failure 29Shudder 19Jerking 17Check engine light 12ABS 11Sunroof shattered 11Transmission failure 11Airbag light 10Loss of power 9Stalling 9Hesitation 8Fire or smoke 6Slipping 6

All model years of the Nissan Murano

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