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2017 Nissan Murano: adaptive cruise control problems

19 of the 107 complaints about the 2017 Nissan Murano describe adaptive cruise control problems.

owner complaints
19
of this car's complaints
18%
typical mileage
31,789
recalls
0
Is there a fix? 7 service bulletins cover this area of the car. See below

Adaptive cruise control problems by model year

What owners say

Filed Mar 17, 2026 · Driver assistance · IN

The forward looking sonar sensor turns off after the first 2 miles, which in turn deactivates the adaptive cruise control and the automatic emergency braking system. I have learned that this is a widespread problem on many Nissans, including the Rogue and Murano. The dealership said it was recalled on the Rogue, but not on the Murano, so it would cost thousands to replace.

Filed Mar 23, 2021 · Driver assistance · 40,000 miles · IL

At random times while driving the forward collision warning system and cruise control will stop working. On average it happens about every 20 to 25 miles and remains off for 2 to 3 minutes. It does not occur at regular intervals though, this is just the average. It was very difficult to get nissan to replace the sensor while the car was under warranty. They did not want to and finally when they agreed they said the part was on back order due to high demand so I'm not the only customer who has complained about this. The sensor still does not work properly and having the forward collision warning/automatic braking not reliable is a safety issue. Having the cruise control not work is just an annoyance. At nissan's suggestions, I've cleaned the sensor many times and I've ensured that nothing is blocking the sensor. It is simply a faulty, unreliable part and I believe there should be a national recall. This has been happening for over 2 years now. It took many months of complaining and sending them pictures of it not working before they replaced the sensor the first time. That fixed the issue for a few months but now the second sensor on the car has been malfunctioning for over a year. I'm attaching a couple of pictures for example. This issue has happened over a 100 times to me though.

Filed Feb 11, 2021 · Driver assistance · VA

Adas is completely unresponsive. The vehicle breaks unexpectedly without cause or warning. The problem is most common when crossing railroad tracks. This presents an extreme safety hazard to myself and my family. The system no has no function and I am unable to utilize the most basic features, to include cruise control. The adas system lights are continuously illuminated on my dash, even after attempts to reset the system.

Filed Aug 30, 2020 · Acceleration · 31,000 miles · SC

When driving on the highway with the cruise control on, the icc system will beep, flash a warning message and turn the cruise control off automatically. The warning message says, "front radar unavailable due to obstruction.' then, the cruise control and front radar are no longer available to use until the system re-sets itself or the car is turned off. It happened multiple times in one trip.

Filed Jun 17, 2020 · Acceleration · 10,003 miles · IL

The forward emergency braking system light will randomly come on both when the cruise control is on or not in use. If the cruise is on, the car will automatically slow. The feb light then disables the cruise control. Vehicle is in motion at any speed.

Filed May 21, 2020 · Acceleration · NC

Radar collision detection issues. Ever since I bought this car in 2017, we've been receiving periodic warnings "front radar unavailable due to obstruction" and it seems like the issue is getting worse. On a 2 hour drive on the interstate this past weekend, we would see the message over 10 times and this causes the cruise control to stop. This seems to most often occur if there is a vehicle in front of us that changes lanes. This issue also occurs driving around town, it's not only on the highway. This is really impacting our safety because the warning message scares whoever is driving that something is wrong. I have told nissan of this issue as early as summer 2019 and they made adjustments, but it isn't fixed. They are not willing to cover this under warranty. Please help. I don't know what to put in the 'when did this happen' field because this has been an ongoing issue.

Filed Mar 14, 2020 · Driver assistance · 300 miles · NY

Front radar system suddenly turns off when in motion, be it on a highway or street. Front radar/safety/front emergency breaking system/cruise control disengages or shuts off everyday/ in motion and during ff; 1. On highway and on cruise control on a random and frequent basis which also disengages the breaking assist/forward collision breaking assist 2. During sharp turns 3. On a highway when another vehicle overtakes or vise versa 4. Inadvertently shuts off from time to time. Made complains already during the 1st and 2nd routine maintenance. 'during the time of 1st visit/maintenance, customer rep said there system was down and I should get back to them. '2nd visit/maintenance, customer rep said, they have other customers with same problem and replacing the sensor unit does not solve it, and they are currently looking for a resolution, and will keep in touch once they have the solution. '3rd visit, they did some tests and confirmed my complains, however, customer rep said they have no records of my complains and the reason why my front radar sensor is not working is due to the incurred damages on my front bumper ( from on street parking). And customer rep said I have to pay for the repair/replacement of the sensor for $1400. Seen a lot of same complains on forum with the same dilemma.

Filed Nov 4, 2019 · Acceleration · 75,300 miles · KS

Tl* the contact owns a 2017 nissan murano. While driving 75 MPH, there was an abnormal grinding noise and the cruise control warning indicator illuminated. The vehicle was taken to orr nissan of wichita (10625 e kellogg dr, wichita, ks 67207, (316) 681-6900) where it was diagnosed that the distance monitoring system for the cruise control needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and provided case number: [xxx]. The contact was advised to file a complaint with the federal safety agency. The failure mileage was approximately 75,300.*pm ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).')

Filed Nov 2, 2019 · Electrical · 37,000 miles · GA

Vehicle forward collision indicator alarm keeps going off every few minutes disabling cruise control after ten minutes or so it clears out then after ten minutes it goes off again going through the same cycle over and over end result malfunctioning collision sensing causing no cruise control with audible alarm going off over and over while driving

Filed Oct 7, 2019 · 38,000 miles · KS

While driving with the cruise control engaged on my 2017 nissan murano, a message appears on dash: unavailable front radar obstruction. The cruise control disengages at that point, requiring the driver to use the accelerator. At that point, I think the automatic braking is also disabled. The car currently has about 38000 miles on it and is 2 years old. The frequency of the problem has increased over time. I checked to make sure the sensor at the front bumper is clean. This error will happen on days with no rain or snow. At first, it errored when exiting a tunnel, but now it occurs randomly (but so far only when using cruise control). Since it is over the 36000 mile warranty, nissan requires a diagnosis from the dealer. This is a safety problem that should have a recall. I also recently rented a 2018 nissan altima while on vacation, and it was really bad. It errored about every 5 minutes, even without cruise control. Nissan has a recall for the rogue model. According to information on the internet, the problem is a sensor manufactured by bosch.

Filed Aug 22, 2019 · Electrical · 70,000 miles · MO

I purchased a new 2017 nissan murano a couple of years ago. After 6 months of ownership, while in motion on any road or highway my car will beep and show "front radar unavailable due to obstruction". It then turns off my ability to have cruise control and removes aeb and feb features. After researching this issue, it looks like several nissan owners have had the same issue because of a faulty radar. Nissan replaced the radar once but that radar is now bad too. The aeb, feb, and cruise control will not work in my car. Nissan states they will not assist in replacing the radar again because they have replaced it before. This is a safety concern and needs to be addressed with a potential recall in my opinion.

Filed Aug 8, 2019 · Acceleration, Brakes · 31,789 miles · IN

My automatic braking system and cruise control disables itself. Component from bosch. The flaw in the radar unit allows the sensor to frequently deactivate itself, disabling cruise control and emergency braking. When the sensor turns itself off, drivers are seeing a warning in the dash that says, 'front radar unavailable due to obstruction.' this happens multiple times in a given day.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2017 Nissan Murano adaptive cruise

Is adaptive cruise control problems a common problem on the 2017 Nissan Murano?

19 of 107 owner complaints about the 2017 Nissan Murano (18%) mention adaptive cruise control problems. The model year with the most reports is 2018.

Is there a recall or service bulletin for this on the 2017 Nissan Murano?

There are 0 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Nissan Murano

CVT failure 9Sunroof shattered 8Collision warning 7Headlights 5Stalling 5

All model years of the Nissan Murano

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