Passenger airbags didn't deploy during a head on collision. Passenger also was hit in her breast by something that came out of driver airbag. No prior airbag warnings. ThP and insurance have inspected the car.
2016 Nissan Murano airbags problems
11 complaints (10% of all complaints for this car). Typical mileage when it fails: 10,500. 1 crash reported.
- owner complaints
- 11
- of this car's complaints
- 10%
- typical mileage
- 10,500
- crashes
- 1
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Nissan Murano airbags problems in other years
Specific symptoms reported on the 2016 Nissan Murano airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags: sensor: occupant classification
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Risk
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy
- Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1‑800‑867‑7669, Infiniti customer service at 1‑888‑833‑3216 or Chevrolet customer service at 1‑800‑222‑1020.
Recall number 16V244000 · Recall details
What 2016 Nissan Murano owners say
Most recent owner complaints, unedited.
Both driver and passenger airbag lights have been on for about a year. This vehicle has never been involved in a car accident. I recently had the service dept at the dealership take a look as my mechanic was unable to troubleshoot the issue. The code the dealer found was B00A0-00, occupant sensor unit, abnormal voltage. The dealer is stating that the occupant sensor unit needs to be replaced as well as both sensors.
"passenger airbag off" light is on
Air back passenger light is on..."passenger airbag off"
Air back passenger light is on... Says "passenger air bag off"
The passenger airbag deactivates itself randomly while a passenger is seated and belted in. This continues even while the car is moving. The electrical computer system also intermittently malfunctions and won't follow the touch screen's commands or communicate with paired cell phones. This has been reported multiple times both to the dealership and to nissan directly. The dealership has tried multiple times to diagnose the problem and failed every time. They no won longer return our calls. We have 3 videos spread over many months that prove the problem is occurring, but the dealership no longer responds, and neither does nissan. These malfunctions occur as soon as the car is started at rest and continues while in motion at all speeds including highway travel and city streets. I would like the dot and the hsa to give me some way to submit the videos that show this intermittent problem is occurring, and to force nissan to fix this or refund our money before it gets me killed.
We are having a problem with the passenger air bag light. It doesn't always go off when someone is sitting in the passenger seat. We've been informed if the light does not go off the passenger will not be protected by the air bag system. We've been told to turn the car off then restart it that this will solve the problem. This means we have to leave the road find a place to park shut the car off and restart it. This can be very difficult when on the freeway. Our concern is sometime we may not notice the air bag light is on, have an accident and the passenger won't be protected by the air bags. This has been going on hundreds of times since we bought the car brand new in june 2016 and nissan tells us they can't find anything wrong with it.
190 pound passenger sitting straight upright, airbag light is illuminated on center console indicating that the passenger airbag is turned off while vehicle in motion for at least 30 minutes in duration. I rarely have passengers but this has occurred twice in 10k miles. I purchased the vehicle in 9/2016.
The front passenger side air bag sensor is faulty. When my 67 lb daughter sits in the front seat, the air bag light turns off indicating that the airbag is active. I brought the vehicle in to the dealer and they "updated and re-calibrated" the sensor, but I am still having the same issue. I was given another murano as a loaner vehicle while they repaired mine and when my daughter sat in the front seat of the loaner vehicle, the air bag indicator turned off as well, indicating that the air bag was active, which is telling me that this is not isolated to my vehicle. I need to get this issue resolved and not sure where to turn, so I'm filing a report here.
Tl* the contact owns a 2016 nissan murano. While driving various speeds, the passenger side air bag warning light illuminated on the instrument panel. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 600.
Questions about the 2016 Nissan Murano airbags
Does the 2016 Nissan Murano have airbags problems?
Owners have filed 11 complaints about the airbags of the 2016 Nissan Murano, 10% of all its complaints.
At what mileage do 2016 Nissan Murano airbags problems start?
The typical (median) mileage in owner complaints is 10,500 miles.
Was there a recall on the 2016 Nissan Murano airbags?
Yes, 1 recall: 16V244000. Check your VIN to see if your car still needs the free repair.
What year does the Nissan Murano have bad airbags?
The Nissan Murano model years with the most airbags complaints are 2009 (91 complaints), 2005 (52 complaints) and 2015 (37 complaints).
Other 2016 Nissan Murano problems
Brakes 16Transmission 15Engine 14Body 11Electrical 11Seats 11Acceleration 9Visibility 9Driver assistance 6Suspension 3Seat belts 2Steering 2Wheels 1
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