Nissan Murano ball joint problems

Filed Oct 20, 2026 · Suspension · CA

Component Affected: SUSPENSION: FRONT: CONTROL ARM: LOWER ARM Description of Defect: My 2020 Nissan Murano experienced a severe front suspension failure matching the exact structural symptoms described in Nissan Recall Campaign PC797 (the federal safety agency Campaign Number 21V170000) for defective front transverse links/lower control arms. The vehicle exhibited a loud popping and clunking noise coming from the front end, occurring primarily when applying the brakes and coming to a stop as the vehicle’s weight shifted forward. A professional diagnosis confirmed a failing front lower control arm and ball joint, creating a structural failure and an immediate risk of component separation, which threatens a total loss of steering control. This safety defect first manifested as a persistent noise last year while the vehicle was still well under the 84,000-mile mark when I took it in to have my transmission fluid changed. However, I thought it pertained to my front brakes and the repair man said when he drove it, he didn't hear the noise. But I continued to hear the noise when I braked in the front area. So, when I recently checked my 17-digit VIN on the official recall portal, after the inspection of my vehicle during an oil change, is when I was told about the front suspension. My vehicle shows "0 Open Recalls." Nissan Corporate Consumer Affairs refused to offer assistance or a goodwill repair due to the current mileage (99,488 miles), stating my VIN was excluded from the campaign. Because my vehicle is experiencing the exact structural defect, manufacturing flaw, and safety risk outlined in Campaign PC797, I am filing this complaint to urge the federal safety agency to investigate and mandate an expansion of the recall footprint to include excluded VIN blocks. I have paid $680 out-of-pocket to Torrance Motors to replace the defective control arm and perform a mandatory wheel alignment to keep the vehicle road-safe. I retain all itemized repair receipts for future reimbursement verification.

Filed Oct 7, 2026 · Suspension · CA

​Component: Suspension: Front: Control Arm ​Incident Description: State that both front upper control arm bushings suffered severe structural tearing at ~53,800 miles. This was identified when tires were being replaced on August 25th or 26th 2026 I reported the issue to Nissan Consumers and it was inspected by Nissan dealer on August 27th 2026.

Filed Sep 17, 2026 · Steering, Suspension · CT

The contact owns a 2020 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle was driving unstable. The vehicle was taken to an independent mechanic, and the suspension was inspected. The mechanic became aware of cracked bushings on the upper control arm on both sides of the vehicle. The independent mechanic performed an alignment; however, after the alignment was performed, the steering instability and handling failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact associated the failure with the federal safety agency Campaign Number: 21V170000 (Steering); however, the VIN was not included in the recall repair.

Filed May 27, 2026 · Suspension · 85,960 miles · TX

The contact owns a 2020 Nissan Murano. The contact stated while the vehicle was at Now Auto Care for a service appointment, the contact was informed that the driver's and passenger's side control arms were unusually worn and failing. The contact was advised to take the vehicle to the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact was advised to contact the federal safety agency Hotline and report the failure. The failure mileage was approximately 85,960.

Filed Sep 13, 2025 · Suspension · FL

Was told by coggin nissan that my front control arms are cracked and need to be replaced. Car only has 64k miles on it I bought it new. Found cracks when car was serviced. 9,12,2025

Filed Aug 22, 2025 · Steering, Suspension · PA

Subject: Vehicle Safety Complaint – 2020 Nissan Murano, VIN [XXX] I am submitting a formal Vehicle Safety Complaint regarding my 2020 Nissan Murano (VIN: [XXX] ) due to unresolved safety defects that match existing recalls. I have been notified of two recall campaigns affecting my vehicle model: 1. the federal safety agency Campaign 21V402000 (Steering knuckle/rear axle housing defect). 2. the federal safety agency Campaign 21V170000 (Transverse link/ball joint defect). Despite these active recalls being published in the federal safety agency’s database, Nissan Consumer Affairs has denied that my VIN is included, even though my vehicle is exhibiting the exact safety defects described: [insert brief description of your issues, e.g., steering instability, noises, or loss of control symptoms]. I have already provided Nissan with: - the federal safety agency campaign numbers - Recall notifications received through the Kelley Blue Book app - Documentation of my safety concerns Nissan has failed to provide a resolution. I request that the federal safety agency investigate whether additional VINs should be included in these recalls and ensure Nissan fulfills its obligations to correct these safety defects. I am prepared to supply copies of all recall notifications, correspondence with Nissan and, documentation of my vehicles defects upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 25, 2025 · CA

The vehicle has only 55k miles , but the Front subframe bushings and front lower control arm bushings are worn out causing safety issues.

Filed Dec 15, 2023 · Body, Suspension · IA

The rear subframe is rusted through in several areas. The rear sway bar connection point on the rear driver side control arm is no longer connected due to rust. The rear tires are slanted inward causing uneven tire wear. The vehicle sways from side to side while driving on any surface that is even slightly slick. The problem was discovered while replacing the rear brakes on the vehicle.

Filed Jul 25, 2023 · Body, Suspension · 101,000 miles · IL

The contact owns a 2007 Nissan Murano. The contact stated while driving 35 MPH, the vehicle started swerving side to side without warning. The contact was able to pull over safely. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the front driver’s and passenger’s side subframe was rusted. The control arms and the subframe was replaced. The manufacturer was not contacted. The failure mileage was 101,000.

Filed Jan 25, 2023 · Suspension · PA

We experienced a noise in the rear suspension area of the vehicle while driving, which prompted us to take the car to a Nissan repair facility for an inspection. We were informed the rear subframe components were rusted and needed replacing. We bought this car new in 2011 and it has under 85,000 miles. The car was garaged for most of its life and now needs several thousand dollars of rear subframe suspension parts and labor to make it safe to drive. Just a year year earlier we had to replace the front lower control arms also at the cost of several thousand dollars. These suspension component parts should not fail this early in the life of this Nissan Murano SUV, especially a car that has less than 85,000 miles, that was properly maintained and in excellent condition. As this is a safety issue we are wondering why Nissan or the Federal government has not recalled or at least agreed to repair this issue for owners of this vehicle. There have been many Technical Service Bulletins issued on this defect for many years (since 2007 onward), but no response. I guess for the government and Nissan to acknowledge a safety issue with this car in todays marketplace, it appears a crash, fire, injury or death must occur for someone to take action.