While idling, the vehicle shutoff on it’s own and restarted. Then again while stopped at a red light and again while driving to a mechanic. No warnings or indications that this would happen. It put myself and children at risk because the roads are full of snow leaving us no place for us to pull over. Now the air pressure, windshield fluid and traction control lights are on, whereas they were not previously lit. I’m currently at an independent service center waiting for diagnosis. ***Update: The mechanic gave us the code which shows the crankshaft needs to be replaced.
The worst 2016 Nissan NV problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes4
- Electrical2
- Engine2
- Visibility2
- Wheels2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes4
- Electrical2
- Engine2
- Visibility2
- Wheels2
- Acceleration1
- Airbags1
- Seat belts1
- Suspension1
Recalls 1
Air bags: frontal: driver side: inflator module
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
- Risk
- An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1‑800‑867‑7669 or Infiniti customer service at 1‑800‑662‑6200.
Recall number 20V188000 · Recall details
Technical service bulletins for the 2016 Nissan NV 93
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Wiring harness repair information
- Certification label and VIN plate replacement service information
- CAN communication codes – diagnostic tips and guidelines
- CAN communication – network diagnostic flow chart
- Vehicle key not detected / authenticated, engine will not start
- Windshield cracking
- Removing foreign material from the window glass
- Window glass warranty information
- Software update for infotainment issues
- Diagnosis of vehicle pull (drift) and/or steering wheel off-center
What 2016 Nissan NV owners say
Most recent owner complaints, unedited.
At speeds 60 miles or more and sudden braking all front end shaking violently.
The contact owns a 2016 Nissan NV. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle failed to accelerate over 20 MPH. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the four catalytic convertors and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 180,000.
The contact owns a 2016 Nissan NV3500. The contact stated while operating the vehicle, the instrument malfunctioned. The check engine warning light, odometer, speedometer, and the braking system malfunctioned causing the brake pedal to extend to the floor while depressed. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.
The contact owns a 2016 Nissan NV3500. The contact stated that while driving the brakes became inoperable. The speedometer and odometer became inoperable. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer but not diagnosed or repaired. The contact stated that the vehicle was too heavy for lift. The vehicle was taken to another local dealer; Glendale Nissan (727 S Brand Blvd, Glendale, CA 91204, (818) 696-9301) but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The AC air flow in the back of the van is completely insufficient. The air coming out of the vents is cool, however the flow of air is so light/slow, the passengers in the back cannot feel it. Since the back windows do not open it becomes swelteringly hot. We worry about our children passing out/over heating back there. It's a safety concern for us, and many others. It does not improve even once the vehicle has been running for a while, and it does not improve even when the vehicle is moving.
The seat belts in the back do not always rewind when pulled all the way out to install child safety seats. So when you pull the belt out all the way to feed it through the safety seat, the belts do not retract. You have to go behind the seat into the mechanism and manually roll the belt back up. This is while the vehicle is parked.
My van was sitting parked at our house when the big window on the left (behind driver) just exploded inward. Glass was everywhere and all in the car seats.
Upon closing the front passenger door while parked in the driveway, the entirety of the side curtain airbags on the passenger side of the vehicle deployed.
Check engine light came on, diagnosed as catalytic converter failure. Local dealership advised to replace both converters at $2500. Nissan would not cover under warranty as it claims converters are covered under exhaust/emissions warranty at 50k miles. The vehicle is just under 100k miles.
Compare the 2016 Nissan NV
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Questions about the 2016 Nissan NV
Is the 2016 Nissan NV reliable?
Owners have filed 17 complaints about the 2016 Nissan NV, 2.4 times a typical NV model year.
What is the most common problem with the 2016 Nissan NV?
Brakes, with 4 complaints. Next is electrical (2).
How many recalls does the 2016 Nissan NV have?
1 recall, covering air bags.
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