The power sliding doors in my nissan quest 2004 require a very strong force to stop them once they are activated to close. My 4-year old son got hit by it on nov 11, 2005 and almost got stuck between the door and the door frame. I have in many occasions being hit by the doors on the way to closing and only a very strong resistance can stop them. I have talked to the dealer and they referred me to nissan but no one has an answer on the problem other than saying that yes the force required is very large. Isn't that a very serious safety issue? Shouldn't the power sliding doors, like the door of elevators, have a safety specification to ensure that they close at the slight use of force? Minivans are used by many families with kids. I see that as a serious problem. Luckily no one got hurt this time.
2004 Nissan Quest body complaints
Page 3 of 3: complaints 41 to 70 of 70, newest first, as owners wrote them.
Dt: the contact owns a 2004 nissan quest. Safety defect were the side panels. They just feel into the street. Passenger side panels fell off while driving on the highway in april, 2005. No crashes involved. No police or fire reports taken.
Dt: the brakes heat up and the rotors warp. The steering wheel would start shaking when the consumer applied the brakes. The vehicle was taken to the dealership at that point. The consumer stated it happened every 4000 miles since she has had the vehicle. It first happened in march of 2004. The dealership is telling the consumer that the brakes are heating up. The rotors have been resurfaced three times. They ordered new rotors and they have been on for approximately 3 months and the steering wheel is shaking again. She has also gone through two fuel injectors. She was told that she is putting low grade fuel into the vehicle. *jb other issues: the passenger side auto door would rattle when the vehicle was in motion, abnormal shifting, engine light had come on, rear wiper had broken, steering wheel would shake due to the brakes, the front left seat back was loose due to poor fit, mouding on the rear of the driver's seat was coming off, the fuel gauge was stuck on empty after two fill ups.
Dt: the consumer noticed when the doors were shut, the lights illuminated as if the door were open. The vehicle was taken to the dealer, and they reported it was fixed. The problem returned when consumer drove the vehicle home that day. There was a problem with the hatchback door lock. When closing the door, the consumer had to bang it hard to get it closed. The sliding door was having problems as well, it must be slammed in order to close it. The dealership has attempted to fix the problems with the doors. The tire problems began about 2 weeks after the purchase of the vehicle. Tire lights are coming on, indicating that the tires are loosing air. Owner advises that one time the tire light would come on about every block. The vehicle was taken to the dealership after this. The tire had a nail in it. There is also problems with the transmission. When shifting from park to drive, it is very difficult to shift. Owner received a recall letter about this last year and in january of 2005. The recall number is not available. The dealership states that this recall is closed. The dealership won't look any further into the transmission. There is a problem with the front passenger seat, you could see the metal in the seat. The radio has been replaced three times. It is now needing to be replaced again. The car has a bad smell, like rotten eggs. The smell is coming from engine. Dealership reports it is coming from a computer chip and it still smelled after replacement. The same smell returned and then the owner returned the car to the dealership, they kept it for two months. The dealership replaced the catalytic converter. The owner advises that there is still a bad smell. The dealership reported the smell must be sulfuric acid. The owner went to the doctor in regards to the bad chemical smell that burns. The vehicle had problems with the battery. Owner paid for car rental. *jb the drivers seat moved when the consumer applied the brakes.
A "safety feature" of the van is a huge hazard to my children. My understanding is that when the electric door shuts, it is not supposed to close if someone (a child is in the way). I am a 6 foot 9, 270-pound man, and if I am in the way, the sliding door physically moves and crushes me against the frame before it opens back up. I have been told on three separate occasions that this is the way the door is designed and there is not a fix required for this problem. This seems to be an obvious design flaw and hard to understand since the trunk stops closing and bounces back up if you even tap it while it is closing. The toyota and honda vans bounce right back if touched while while trying to close. Nissan is marketing this car to be "mom friendly" however it is far from it if it places our children at risk of being crushed.
Dt: 2004, nissan quest has 4 windows on the roof and they leak. Consumer took vehicle back to dealer four times and they refused to fix it.
The automatic power sliding door would not reopen as the passengers were getting into the vehicle. The door sensor failed to reopen the door. The vehicle had been to the dealer on four occasions and various repairs were made, but the problem recurred. *ak the dealer suggested that there was no adjustment available for the automatic reversing mechanism. The consumer stated that the higher on the door one's arm, hand and shoulder would make contact, the harder it was to reverse the door. *sc
Van right auto sliding door flew open on my 3 children going 50mph 11 yr. Old son had to hold door closed with his body and feet until safely stop. Door going back and forth, would not stay closed, would not stay opened!!! Dealership had to unhook battery to get the door to disengage! Said probably minor problem. Contacted sales dept - problems from 1st week with van. No contact for several days, contacted them. Would be a week or two to replace part. No call again. Called them 4th week. Serv. Dept. Said new bulletin (not a recall) did not have replace. Part. When picked up in summer began to have major rattling in side doors, rear door, 2nd & 3rd row seats. Took back to dealership, did some adjustments needs body shop work, to set up apointment. No call. Door came open again with my children +2 onboard while driving. One week in shop, many things replaced including hinges and latches on doors and seats. Got home, auto door still broken. Back again. Some more adjustments. Current problems same,no solutions . All documented invoices. Poor response from nissan consumer regional manager. Rude! No apology for safety concerning my family. Put burden on me for proof of malfunctions!
Nissan quest 2004 service engine soon light on and problems with steering. *bf the service engine soon light had come on 3 times, creaking was felt in the steering wheel and or the front end, sounds were heard coming from the engine compartment, computer tire monitor indicated a flat tire and or low tire pressure during cold weather, the vehicle would run for five minutes then go up to 4 degrees higher (over inflated), when the weather was warm, the setting would then be above 40 psi which was dangerous to drive if not adjusted (incorrect results on the display), SRS light had come on after recall campaign #04v103000 was performed, driver's side power window was intermittent, sliding doors made loud bump noise when opened all the way, especially on inclines, heat outlets located on the floor behind the first row seat can't be controlled by the passenger rear controls, the dome lights were not working, the door rattled, the drivers side front window would not move, the window switch has an open circuit, the vehicle was jerking upon acceleration at 30 MPH, rear heater was blowing cold air, there was a heavy grinding noise when the vehicle was first started after sitting for more than one hour along with the power steering, transmission fluid leaked a reddish/purple fluid on the garage floor, the interior lights were inoperative and there was an evaporation leak. *sc
2004 nissan quest power sliding side door smashed child's hand. The door neither stopped nor retracted, but shut tightly and completely on child's left hand. *bf the vehicle was taken to the dealer who explained that the door worked fine and blamed to consumer for not keeping the child hand away from the closing door. *nm
I have had nothing but problems, both big and small, with my brand new nissan quest se. I can almost deal with the sqeaks, rattles, broken buttons, broken lights, malfunctioning sensors, radio problems, and malfunctioning slider doors, but the problem I cannot accept is the failure of the car to run during damp or cold days. The car cranks and starts after a few attempts, but when it is put into drive it either lags as if it's running out of fuel, or dies completely. This has happened on at least 8 occassions, 2 of which I had to call a tow truck because I could not restart the car. Unfortunately, my dealership cannot replicate the problem so nothing has been done. Meanwhile, I never know if my car will run on these days, I have even been forced to walk down the street in below zero windchill temperatures with my children in order to get help. I purchased a new car to have safety and peace of mind, and instead I am losing sleep at night and asking nissan to buy this car back. I will list the most recent occurrence on the form, but please note this has happened at least 8 times.
Humming noise is experienced while the car is going at a constant speed or going up the hill. This noise was reported the first day after the vehicle was bought and the noise has increased over time. Bought the van brand new on 2/29/04 and reported the problem the next day. Since then, taken the van to the dealership numerous times. Each time I am told that it is a normal condition. Even nissan rep. Came and inspected the car and made the same comment. If it is a problem, it needs to be fixed like so many other things on the van.
Vehicle stalls, sometimes it will not start. Vehicle has been serviced numerous times, and a sensor was replaced. However, the problem recurred.*ak the drivers side front and back door both squeak and rattle and are difficult to open and close. The transmission sometimes does not shift and has no acceleration.
A/c problems, rattles, sliding doors raking paint off of sides of vehicle.
I went to pick up a computer/ modem. I got home and picked it up out of the back seat, the side my automatic door is on. The corner of the modem hit the little open/shut button. It crushed both my arms between the door and modem I looked like I had been hit with a baseball bat on both of them. If it had been one of my children, it could have easily broken a arm/leg, and I don't want to even think about if their head got in it some way. The dealer told me there was nothing I could do for it, except complain to you all. So I am, I love my van, but I don't let my children get in the automatic door without supervision. Nissan quest, azure blue, 2004.
Power sliding door retraction feature failed. As a result, one occupant's body was pinned . Dealer stated that this was normal operation. *ak (the rear passenger door) *sc
Driver and passenger side doors would unexpectedly open and close on their own while the consumer was driving. The consumer drove the vehicle to the dealer for inspection and the mechanic was unable to duplicate the problem. *ak the passenger side sliding doors did not reverse in direction when an object was encountered until that object was pushed to 4-6 inches of the door frame. (the button switch caused the door to close on people) the consumer was told that the door was working as designed. *sc
Vehicle purcahsed 3/23/04. Discovered leaks beginning 4/11/04. Vehicle has since leaked on four separate occassions. Requested information is as follows: (1) normal driving, (2) four separate leaks with extensive water entry into the vehicle, (3) first leak dealership resealed driver's side sky-view window (window in roof above 2nd and 3rd row seats), second time they replaced the window, third time the resealed the luggage rack roof mounts and fourth time they resealed the rear side window on the driver's side.
While applying the accelerator pedal, the vehicle failed to accelerate. Within seconds of parking the vehicle a fire occurred. The vehicle displayed a dangerously slow acceleration as if the transmission was in the wrong gear when trying to accelerate the vehicle. There was also poor fuel economy (11.6 to 12.1 mpg instead of the normal 19-26 mpg). Also, within the first few weeks of ownership, the power sliding door on the right side opened independently on two occasions and failed to open or close on several occasions, there were problems with the control buttons, the radio text display on the dash read malfunction multiple times and sometimes it occured when the engine was started. *ak *sc there was a problem with the catalytic converter.
Consumer purchased vehicle in december 2003, and soon after, it began to rattle behind the driver's side door. Consumer notified the dealer and they found nothing. Then,consumer contacted a second dealer ,who adjusted the hinge because it was loose. Vehicle rode quietly for about 3-4 weeks, the it started to rattle again. Consumer called the manufacturer, and was told that a technical service bulletin was issued on this problem, and that he should take vehicle back to the dealer. Consumer called the dealer, and dealer made an appointment for the following day to have vehicle inspected. Consumer saw many similar complaints on the website.*ak
A newly purchased 2004 nissan quest with current mileage of around 4,800 miles when incident happened. While driving on highway, the driver side rear tire suddenly bent and smoke came out. Van was then towed back to dealership and found that the cross member was broken off. Dealership denied warranty coverage because service manager thought that such damage may have been caused by a collision, because he saw a few light scratches and a smaller than 2cm mark on the rim. I am sure that the van was not hit by anything when the tire was bent. The scratches and little mark could be caused by pulling over to shoulder with a bent tire. I pointed to the service manager that the joint of the broken cross member was full of rust, a sign of incomplete sealed over a period of time, obviously not a new damage caused by an accident. Even tried contacting manufacturer many times, but no solution was made because manufacturer makes decision based on dealership statement. Also, squeaking noise has been coming out from rear sliding doors, dealerships stated that they removed doors but no finding and problems still exist.
2004 nisson quest, hood prop rod design flaw. If wind catches hood, prop rod falls out, dropping hood on person looking at engine. I reported it to nissan dealer, service manager said he can not do anything about it, that's just the way they are.
The interior lights illuminated as the automatic, rear passenger side door suddenly started to open. *ph vehicle also having problems with radio equipment being inoperative, windshield wipers , and transmission making a whining noise.
Driver side and passenger side sliding door make rattling noise when driving. The dealer has to repair three times, and still make that noise sometimes.
Consumer complained about sliding door problem. *ak the door is suppose to return to open position if there's a person or object in the way. The door is doing total opposite of that. Mechanic stated the door is heavy and would be hard to repair without using force.
Dashboard is visible through front windshield. Driver is not able to see clearly out of front windshield. *ak a black dashboard cover was ordered to replace the orange/red colored dashboard. *tt
Rear and sliding doors have a recurrent rattle noise, taken to the dealer 4 times and still have problem, nissan state that is a carateristic feature of vehicle, but I drove other van and did not notice the same problem, this is a lemon. They abuse or hide behind the "carateristic issue". I do not believe they can fix this problem.
Vehicle has two sliding doors that do not close properly. Consumer has to constantly slam the door to keep it shut. The doors are making a cracking noise.
Rear sliding passenger doors safety mechanism for detecting persons or objects does not provide proper safety. Continuous problem.
The automatic transmission will not down shift. When the consumer was pulling onto the freeway, the vehicle failed to accelerate. The cause of the failure was undetermined because dealership was unable to duplicate the problem. *ak when the sun shined onto the dashboard, the reflection reflected onto the windshield and caused an obstruction and distraction to the driver's view. The correct model year 2004. From the park position, the consumer was unable to go up an incline. The transmission did not engage to low gear for the power to move up the hill. The consumer had to back down the hill. The radio would get static when going over bumps, and the driver's side lower panel was coming apart. *scc
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