I received a recall notice on my 2004 nissan quest. The recall was for problems with the operation of the 2nd and 3rd row seats of the miniwan. Porter nissan the dealer that I brought the car from has made it very difficult to schedule and appointment. The will not schedule the work on the weekends and they expect me to take up to three hours out of my workday to wait until they finish the repairs on my car. The hours that they have are not convenient for a person who works from 9-5 and they have refused to give me a loaner car.
2004 Nissan Quest seats complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
Consumer received a recall letter for 2004 quest, after attempting to have the recall work done consumer was told that the parts were on back order. *ts the drivers side seat belt height adjuster was jammed and the drivers side seat back was broken.
The federal safety agency campaign number: 05v474 1. Sliding 2nd row seat forward. 2. Pinch point near chair handle crushed the tip of my 3rd finger 3. Nissan ignored my concerns and told me it was my fault. They were put on notice in december 2003. They also sent their engineer out of chicago to inspect the problem. They stated no defect existed and no correction was needed. Nissan's file number on my complaint is: 439 2014 it is interesting to note nissan's planned recall is 1 day after the statute of limitations for my injury and the 1st reported injury you have on file for the same date which occurred in plantation, fl. I recent found out about the recall for reasons other than the injury.
Dt: the brakes heat up and the rotors warp. The steering wheel would start shaking when the consumer applied the brakes. The vehicle was taken to the dealership at that point. The consumer stated it happened every 4000 miles since she has had the vehicle. It first happened in march of 2004. The dealership is telling the consumer that the brakes are heating up. The rotors have been resurfaced three times. They ordered new rotors and they have been on for approximately 3 months and the steering wheel is shaking again. She has also gone through two fuel injectors. She was told that she is putting low grade fuel into the vehicle. *jb other issues: the passenger side auto door would rattle when the vehicle was in motion, abnormal shifting, engine light had come on, rear wiper had broken, steering wheel would shake due to the brakes, the front left seat back was loose due to poor fit, mouding on the rear of the driver's seat was coming off, the fuel gauge was stuck on empty after two fill ups.
Second row bucket seat caught my right ring finger in the forward/back mechanism. My finger was nearly severed at the fingernail which resulted in a broken bone in the tip of my finger and 3 stitches in the emergency room.
We represent a gentleman that purchased a 2004 nissan quest minivan. While sitting in the middle bucket seat, he attempted to slide the seat back to show his family how to do it. In raising the lever on the side of the seat, there is an extremely large opening (where the natural curvature of an adults fingers 'fit') which acts as a vice. He ended up with a severed finger tip. Apparently the 2005 model has been 'changed.' however, the 2004 is the same on every one that I see. It can be demonstrated by putting a pencil in and sliding the seat back. It obviously snaps in half with ease. It is a very dangerous condition. Unknown if any other injuries to other individuals reported.
Van right auto sliding door flew open on my 3 children going 50mph 11 yr. Old son had to hold door closed with his body and feet until safely stop. Door going back and forth, would not stay closed, would not stay opened!!! Dealership had to unhook battery to get the door to disengage! Said probably minor problem. Contacted sales dept - problems from 1st week with van. No contact for several days, contacted them. Would be a week or two to replace part. No call again. Called them 4th week. Serv. Dept. Said new bulletin (not a recall) did not have replace. Part. When picked up in summer began to have major rattling in side doors, rear door, 2nd & 3rd row seats. Took back to dealership, did some adjustments needs body shop work, to set up apointment. No call. Door came open again with my children +2 onboard while driving. One week in shop, many things replaced including hinges and latches on doors and seats. Got home, auto door still broken. Back again. Some more adjustments. Current problems same,no solutions . All documented invoices. Poor response from nissan consumer regional manager. Rude! No apology for safety concerning my family. Put burden on me for proof of malfunctions!
While attempting to move the passenger side second-row seat back, I reached around the seat to grab the lever, and my pinkie finger was caught in the seat mechanism. At the emergency room, they determined that I had broken my finger and my nail had to be removed because it had been sliced through. I have lasting nerve damage and the bone has not healed correctly. I wrote a letter to nissan detailing this experience - I am very concerned about the safety of my children in this car and am afraid to try to use any of the seat levers again. However, nissan has not responded, after four months. This defect needs to be fixed.
Closure of carson,ca seat re-calibration facility. *bf
Problems with seat equipment on 2004 nissan quest.*mr the dealer order another seat but as of july 2004 the seat had not arrived.
While moving the second row, passenger seat, behind the driver, my right-hand, pinky fingertip was amputated. I was rushed to emergency and they could not reattach it. I have a 12 year-old child and I am concerned that this could happen to him or another passenger or younger child. This has been a horrific experience for my entire family and myself particulary because this should not have happened while moving a seat. There is a definite design flaw that needs to be corrected.
A serious but non life threatening injury occurred to the victim's right ring finger, cutting through the nail and nearly severing the fingertip. Emergency medical attention was required. While attempting to slide the 2nd row drivers side seat forward, the subject finger was crushed/cut by the seat support mechanism. The subjects hand was on the required lever in a normal fashion, a way in which no injury would be expected. A design flaw in the plastic protective cover allows for fingers to be in danger. A smaller finger, such as a child's, might have been completely severed. Nissan needs to provide a fix to this design flaw to avoid further and more serious injuries from occurring.
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