2007 Nissan Quest: fuel pump failure

Filed Oct 12, 2016 · Fuel system · 168,000 miles · MD

The fuel guage is malfunctioning. I have run out of gas while driving the vehicle on several occasions. I have replaced the fuel pump and fuel sensor and the issue is still present. The vehicle ran out of gas in motion on a busy street, then on a busy exit ramp, once on interstate 695 in baltimore. The vehicle was nearly hit by traffic behind the vehicle when it ran out of gas due to a faulty fuel gauge.

Filed Apr 19, 2016 · Fuel system · 139,750 miles · GA

My fuel gauge would say that I had over a quarter tank of gas and out of nowhere my van would shut down. No warning, no anything. This happened a few times. I got a recall letter in the mail about my fuel sensor and to keep a half a tank in it until I could get it fixed. I took my van to a nissan dealership and they replaced the fuel amp meter (part no. 24819-zm70a). I was told that everything was good, but not even two days later at a quarter of a tank of gas my van shut down with no warning. I didn't even have power steering to help me guide my vehicle safely to the side of the road. My van started idling roughly and not acting like it had before I took it in for the recall. I took the van back up to the dealership that fixed my recall and they stated that the sensor is fine and now I have to replace the entire fuel pump sending unit. The entire problem has not been rectified. Now being told to spend $1000 dollars on a part to fix the same problem.

Filed Apr 7, 2016 · Fuel system · 102,000 miles · UT

Tl* the contact owns a 2007 nissan quest. While driving at various speeds, the fuel gauge displayed that the fuel level was empty and the check engine light illuminated. The contact stated that the fuel gauge would fluctuate from full to empty. The vehicle was taken to the dealer where it was repaired through a manufacturer's satisfaction campaign; however, the remedy failed to repair the vehicle. The contact stated that the failure recurred immediately after the vehicle was repaired. The vehicle was taken to the dealer where it was diagnosed that the fuel pump failed and would need to be replaced. The manufacturer was made aware of the failure. The failure mileage was 102,000.

Filed Mar 10, 2016 · Electrical · TN

I received a check engine light on my quest and the fuel gauge hand was not working properly. I would fill it up and the gas hand would go to full and then as I would drive it would drop down to empty for a while and back to full for while as I would drive. I took it to my local dealership and they stated it was the fuel pump. I had a fuel pump put on by and independent mechanic but the check engine light was still on so I took it back to the dealership and they stated that it was the fuel pump but I told them I replaced that and they then stated it was the sending unit, I told them my local mechanic checked the sending unit and he said that the connectivity was good on the sending unit. The local dealership then ran more diagnostic and said it was dash that caused the problem and not the fuel pump. I had the dash replaced and the fuel gauge is now stuck on full. I have read several other forums with people that have had the same problem as I. I believe this needs to be looked into as a recall as it seems to be affecting a lot of people.

Filed Feb 12, 2016 · Fuel system · 83,000 miles · MI

Tl* the contact owns 2007 nissan quest. The contact stated that the fuel gauge was providing incorrect reading levels. The contact mentioned that the vehicle was previously repaired under a manufacturer customer satisfaction campaign for the fuel level gauge system. The vehicle was taken to an independent mechanic. The technician diagnosed that the fuel pump needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 83,000.

Filed Feb 4, 2016 · Engine · 85,000 miles · MT

While taking my son to school on 1-27-2016, my wife called me and said her car just quit and won't start. Luckily I was off work that day and was able to tow the minivan home. Thinking it was a minor issue we took it to a mechanic for repair. I expected them to change a fuel filter or maybe a fuel pump but I was shocked to hear that the timing chain had broken and is going to need major repair. At only 85000 miles this should not be an area of concern. After some research I've found many lawsuits against nissan regarding this issue. Nissan knew about the problem but kept installing the faulty components. They have not issued any recalls and won't do anything to remedy the problem, even when I spent an extra 3500 dollars for the extended warranty. I realize there is naturally going to be problems with vehicle, but something of this magnitude is not what your thinking about with under 100,000 miles. For nissan to be aware of the problem and not address or correct the fault is shameful. Not only did they not correct the problem, they kept knowingly using the faulty components for years. Our whole society seems to be relegated to cutting corners, at the expense of others, to get ahead; no matter what the consequences are.

Filed Jan 10, 2016 · Fuel system · 79,867 miles · CA

We took our 2007 nissan quest in for the recall to repair our faulty fuel gauge reading on 10/24/15 and nissan had our van until 11/13/15 and failed to resolve the issue. Code p0462 for the "fuel level sensor circuit low input" is still active an.d our fuel gauge still does not work. Nissan claims to have replaced the part stipulated in the recall, but replacing that part failed to resolve the problem. After our quest spent 21 days at nissan to have our fuel gauge recall fixed we were informed we would have to pay to resolve the issue. We took our quest back to nissan on 12/28/15 to have the issue of the faulty fuel gauge resolved. We were told to replace the fuel pump to make the fuel gauge work. The cost of the fuel pump is over $500. And does not include labor charges. After nissan replaced the fuel pump our fuel gauge still does not work, and we run the risk of running out of fuel. Now we are told we must replace the instrument cluster to resolve the problem. The cost of the instrument cluster is over $300. Plus $35. To program it, and does not include labor charges. Why should we be responsible to pay over $1,000. To have an issue fixed that is covered by a recall? Why should I pay for the replacement of a fuel pump if the fuel pump did not resolve the faulty fuel gauge reading? I would like to government to investigate why nissan is not resolving problems covered by a government recall.

Filed Sep 25, 2015 · Fuel system · 89,000 miles · VA

My fuel gauge showed about a quarter tank of gas and I was driving at about 35 MPH when it suddenly stalled. Luckily there were no cars behind me and I was able to coast to the shoulder. I got the car towed to the shop . There were co check engine light or any codes. The shop after testing the fuel pump and other things figured out is was empty on gas. Once we put gas, it was good to go. This is a safety hazard. What if it happens on a busy highway where I am not able to pull over to the shoulder. I see that there has been similar complaints, but there is no re-call. Please re-open the case.

Filed Aug 23, 2015 · Fuel system · 137,000 miles · FL

While driving the vehicle engine suddenly cut off and stopped running. Had vehicle towed to nissan dealer and was told fuel pump had to be replaced costing $1163.31. Then on december 15, 2014 while driving the vehicle stalled. Had fuel delivered and started right up, the fuel gauge indicated 1/4 tank left when it stalled. Once filled I monitored usage and concluded the gauge is off by 1/4 tank or more. Tried to have this covered as part of the pervious repair but they could not commit that this was part of the previous repair. Then in january I received notice of the fuel gauge recall pe14012. When I called the dealer they indicated my vehicle VIN was not shown to have a problem even though I have exactly the described problem. I have just received notice that this now a known problem and to call the dealer to schedule fuel gauge repair. How many others have had a similar failure which I believe is an extended part of this recall. The initial repair should be part of this recall and any charged paid for this should be refunded.

Filed Jul 23, 2015 · Fuel system · 79,000 miles · CO

Vehicle stalled on morning drive to work. Over 1/4 tank of gas according to gas gauge. Had vehicle towed to auto repair where they determined it was a failed fuel pump. When the removed the gas tank to replace the fuel pump the mechanic said there was very little gas in the tank. They replaced the fuel pump and charged me $736.00. When they tested the original fuel pump, it operated below the manufacturers specifications. The mechanic stated that trying to restart the engine with little gas in the tank (faulty gas gauge) caused the original fuel pump to overheat.

Filed Jul 14, 2015 · Fuel system · 108,000 miles · TN

Tl* the contact owns a 2007 nissan quest. While driving approximately 30 MPH, the fuel gauge displayed an incorrect reading indicating that the fuel tank was full when it was really empty. As a result, the vehicle stalled. The vehicle was refueled and resumed normal operation. The vehicle was taken to the dealer where it was diagnosed that the fuel pump assembly would need to be replaced. The vehicle was not repaired. The approximate failure mileage was 108,000.

Filed Jun 7, 2015 · Fuel system · HI

Car did not start when showing 1/4 tank left. It was late at night and we figured the fuel pump was bad, so we towed it home. As a last resort before bringing it into the shop, we poured 1 gallon of gas into it the next morning and it started right up. 2nd time this has happened.