2011 Nissan Quest: won't start

Filed Apr 23, 2022 · Acceleration, Transmission · LA

On April 19, 2022, I was driving home after picking up my son. The traffic was bumper to bumper. And as I sat in traffic, when I moved my foot from the brake to the accelerator, the vehicle would not move. So while sitting in traffic, and the traffic began to move, I could not move. So I turned the car off, and turned it back on, and I was able to move enough to get the vehicle on to the shoulder of traffic. My father came and changed the battery, and I was able to start the car and drive home, which was 30 minutes away. Two days later, same thing happened again. After driving the vehicle for a delivery, I was on my way to get some gas. And as I turned from one street to another, the vehicle stalled on me as I was turning slow. The vehicle would not start up at all. So I had to call a towing service to tow the vehicle home. According to some people online, the problem could be in the CVT transmission overheating, or it could possibly be a software issue. The 2011 Nissan Quest were a part of a recall, but when I put my VIN number in, it doesn't show my vehicle being one, but its doing what the recall was calling for. Our safety was put at risk, because the vehicle stalled in the middle of 2 busy highways, causing a safety risk for me and my son, but also causing a risk for others behind me in traffic, not knowing that my vehicle was stalled. There were no warning signs that popped up at all. The car just quit driving. The vehicle has not been inspected by the manufacturer. Right now it is just sitting in front of my house, until we figure out what to do next. I have had to pay 2 towing fees for the problem, and don't want to come out paying a whole lot for this issue. We just bought this vehicle from a private owner 2 weeks ago, and this is the first week it is doing this.

Filed Mar 22, 2021 · Electrical, Engine · 76,000 miles · NC

I was traveling on the highway at night with my daughter and my two grandkids. When I noticed that the car started to stop and then got off the highway and came to a stoplight the car completely shut down. Everything completely went off the car would not start, the electrical system also went down there was no power anywhere in the vehicle. I then contacted nissan consumer affairs and reported the issue. They advised me to take it into the nissan dealer and have it diagnosed. While at the nissan dealer the repairman there were three informed me that there had been a CVT malfunctioning issue with this type of vehicle. During the time that I was at nissan having my vehicle diagnose, there were two other same make and model of my vehicle there for the same reason. And unfortunately for me this has been an ongoing issue and nissan was aware of it. When this vehicle was manufactured they had several CVT issues. At one point they put out a notice to all of those affected for the recon. Once they realize the number of complaints they intern removed the notice from the online. And decided to handle it on a case by case, which now they are not repairing because they're making it a decision of their own and not as a recall. I've been having this issue for the last two years I would like nissan to take ownership of the malfunctioning CVT that they placed in these vehicles. I have done my research and came across multiple hundreds of complaints about the same issue that people have posted online and nissan needs to take responsibility for a faulty part that they placed in these vehicles. This is also a safety issue, because had my vehicle completely shut down on the highway as it did when I came to a stop light something majorly could have happened to both myself and my daughter and my grandkids we may not still be alive today.

Filed Mar 19, 2021 · Fuel system · 113,000 miles · PA

When the van has 1/4 or less of gas and is on an slight incline. The van will not start only will start again when you put in 5 gallons of gas. I have drove this van like this for almost a year making sure it is half to full tank of gas. Now I am having problems even with the tank full going up inclines wanting to stall even with the gas petal pushed its not sending the signal to the fuel.

Filed Mar 16, 2012 · Fuel system · 6,200 miles · CA

The fuel indication light came on while departing our neighborhood, while going down a hill to a stop sign the vehicle stalled and would not restart. Had to fill the tank via a gas can to make it to the station. Gas light came on tonight march 15th while in interstate and drove approximately 7 miles and parked. Indicator at the time still said we had approximately 40 miles. Parked on a decline and car would not start when we returned. Again filled tank with a gallon of gas and drove to station where we filled with an additional 14 gallons. 14 gallons + 1 gallon from can = 15 gallons....in a supposed 20 gallon tank? The math isn't adding up. Luckily our children haven't been in the car on either occurrence nor have we stalled on a busy highway where a serious accident could occur as a result. There is an obvious problem with the 2011 nissan quest fuel tank or pump which is causing the vehicle to stall or not start when there is more than 4-5 gallons of gas in the tank. This needs to be recalled and corrected before somebody is killed. There are countless forums online now that we have just found tonight with people across the country experiencing the same issue....with dealerships not offering any assistance. Please help.

Filed Mar 4, 2012 · Electrical · 2,103 miles · NJ

Purchased brand new vehicle on 4/20/11, on 7/20/11 car would not start. Had to tow car to dealership, they said it was the battery and they would recharge it. We requested that they install a new battery and they finally did. Yesterday 3/3/11 we had the same problem. Went into a store for 5 minutes, returned to the car and it was totally dead. Had to have the car towed to dealership again. As of this writing not sure what the outcome will be. Since the 3rd was a saturday, our car is now sitting at the dealership and we are sitting by the computer because we do not have any means of transportation. Just noticed a new recall when I went on this website for the quest but not sure if this is part of the problem. This is a very dangerous situation. We cannot allow nissan to get away with putting customers in danger. I am awaiting the results of their evaluation. This car was just in for service on 2/11/11 with a complete check of the system and we were told everything was good. 3 weeks later we have a car that is sitting in their lot waiting to be looked at.

Filed Feb 1, 2012 · Brakes, Fuel system · 3,010 miles · ME

Car was parked on an incline nose down with 1/2 tank of gas in the tank. When attempting to start the vehicle the engine would not start. Brake system stopped working and car started to move forward down the hill. Needed to use the emergency brake to stop the car.

Filed Jan 27, 2012 · Fuel system · 8,000 miles · MD

Tl* the contact owns a 2011 nissan quest. The contact stated when the vehicle was on an incline it would not start, or it would stall without warning although the fuel tank was full. The vehicle was taken to the dealer who replaced the fuel system. The failure was not corrected. The vehicle was taken back to the dealer who stated they could not recreate the failure or correct it. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,000 and the current mileage was 12,000.

Filed Dec 18, 2011 · Fuel system · 7,400 miles · TX

First incident: vehicle's low fuel warning light came on and computer indicated 55 miles to empty. Approximately 8 miles later, while idling in a parking lot on a subtle downhill slope, the engine stalled. Pushing start button caused an attempt to crank, but engine wouldn't start. Accessory power still worked. We put 1 1/2 gallons of gas in the van and it still would not start (just cranked and sputtered out again). The van was towed to a nissan dealer and once off the tow truck, it started up without problems and indicated 74 miles to empty. Dealer ran diagnostics and said nothing was wrong, and they believed it ran out of gas but stated computer and fuel gauge we're accurate. Second incident: 12/16/11, low fuel light came on at 52 miles to empty. Before I could reach the closest gas station, at 48 miles to empty and after going down a downhill slope then pulling up to a stoplight on a highway that was still at a very slight downhill decline, the engine stalled and would not restart. I exited the vehicle for fear of being hit by oncoming traffic. I called police and we put 3 gallons of gas in the van and the engine cranked right up. I immediately went to the nearest gas station about 3 miles away and the van took 15.2 gallons (add the 3 police put in and I should have had 1.8 gallons in the tank when it stalled).