2011 Nissan Quest: wrong fuel gauge reading

Filed Nov 16, 2015 · Fuel system · 75,000 miles · GA

There have been 3 instances where our van has stalled sitting on an incline with a quarter or so of gas left. There is an open recall for the 2011 quest but mine doesn't fall under the same manufacture date range. After researching, I found that this seems to be a wide spread problem with the quest over several years not just 2011. I took it to the dealer to have them research and they said they have never heard of that before. They suggested purchasing a fuel sending unit to fix the problem. If it was just a problem with the gauge then why would the car stall on a hill with plenty of gas left? I am worried about what will happen if I am actually traveling down a hill at speed and my car stalls.

Filed Mar 7, 2012 · Fuel system · 10,500 miles · CA

This car has completely shut off on me 5 times in the past month! I have had to have gas delivered to me all of these time to be able to drive. On most of these occasions I have had over 1/4 take and had no warning lights on indication fuel level was low. This seems to be a common problem that nissan is refusing to recognize or do anything about. We took the van in for service and were fist told they had never heard of this issue but then another worker told us they just had someone with the same issue and they replaced the tank yet the problem was not solved. My dealership is mossy nissan of oceanside ca, and they have been a nightmare. We are driving across the us on military orders in this van with our 2 small children, and this is absolutely not acceptable that we will be forced to drive in a deathtrap. Nissan needs to wake up and do something about this these are family vans, what is it going to take for there to be a mass recall? The death of a family? Please someone help us, I do not know what to do right now??

Filed Feb 24, 2012 · Fuel system · NJ

When fuel gauge reads 1/4 tank or less van will shut down if on a decline (while driving or parked). I believe this is due to a mechanical error in the float in the gas tank not reading properly. I must make sure that I have at least 1/2 tank of gas at all times.

Filed Feb 21, 2012 · Fuel system · 3,750 miles · VA

Tl* the contact owns a 2011 nissan quest. The contact stated that while driving 2 MPH into a gas station, the vehicle performed as if it were going to stall. The contact stopped the vehicle and refueled. The contact also stated that the fuel gauge indicated that there was fuel present in the fuel tank at the time of the failure. The instrument panel also indicated that there was enough fuel left to travel approximately fifty miles. The failure recurred on an intermittent basis and the vehicle stalled on a few occasions without warning. The vehicle was taken to an authorized dealer and the contact was informed that unwanted moisture may be entering the fuel tank. The vehicle was repaired, but the failure continued. The vehicle was not taken back for additional repairs. The manufacturer was not made aware of the failure. The failure mileage was 3,750.

Filed Jan 27, 2012 · Fuel system · 6,000 miles · WA

The first time I had an issue with this van was about 3 months ago approximately 6,000 miles. I had just dropped my daughter off at school. There was a lot of traffic. I had 1/4 tank of gas. I was leaving the school and on a slight decline when my car stalled. I had several cars and large buses behind me. I could not do anything. I was terrified. When the car stalled my brakes went out and I was lucky I put the parking break on when I did or I would have hit the car in front of me. I used the parking break and rolled the van over to the side of the road into the bushes leaving just enough room for cars to get past me. I noticed the gas gauge registered as empty. I sat there for about 10 minutes before the van would start again. When it did I immediately filled up with gas. I called the nissan dealership they said they would look into it. In the meantime I was dropping my other daughter at an activity. I was on a decline again the car stalled. I had to roll down to level ground and sit and wait until my car would start again. Again I had about 1/4 of a tank. I called the dealership they said that they would replace the fuel tank and not to let the tank go below 1/2. Yesterday at 12,000 miles they replaced the fuel tank. I thought the problem was fixed. I had just under a half a tank and idled on a decline, my car stalled again. Now the dealership is saying that it is the cluster gauge. They decided this when they filled up the car for me (after it stalled) and had to put 14.7 gallons in it. The service manager told me it was a 16 gallon tank so that is proof to him it's the gauge. I have read the 2011 quest has a 20 gallon tank so I ran out of gas with 6 gallons in the tank. I was told nissan wouldn't issue a recall until it becomes a safety concern. I am very concerned for my family's safety. When is it a safety issue for nissan? When a life is lost?

Filed Dec 18, 2011 · Fuel system · 7,400 miles · TX

First incident: vehicle's low fuel warning light came on and computer indicated 55 miles to empty. Approximately 8 miles later, while idling in a parking lot on a subtle downhill slope, the engine stalled. Pushing start button caused an attempt to crank, but engine wouldn't start. Accessory power still worked. We put 1 1/2 gallons of gas in the van and it still would not start (just cranked and sputtered out again). The van was towed to a nissan dealer and once off the tow truck, it started up without problems and indicated 74 miles to empty. Dealer ran diagnostics and said nothing was wrong, and they believed it ran out of gas but stated computer and fuel gauge we're accurate. Second incident: 12/16/11, low fuel light came on at 52 miles to empty. Before I could reach the closest gas station, at 48 miles to empty and after going down a downhill slope then pulling up to a stoplight on a highway that was still at a very slight downhill decline, the engine stalled and would not restart. I exited the vehicle for fear of being hit by oncoming traffic. I called police and we put 3 gallons of gas in the van and the engine cranked right up. I immediately went to the nearest gas station about 3 miles away and the van took 15.2 gallons (add the 3 police put in and I should have had 1.8 gallons in the tank when it stalled).